OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.
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Solutions Consultant in India
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OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer on the team, you will help build secure, reliable, and scalable enterprise software that enables our customers to automate their most critical data exchange workflows. Develop backend services and microservices using Java/Spring Boot Solid understanding of object-oriented programming (OOP), design patterns, and software architecture principles. Implement and consume RESTful APIs to integrate with customer systems Enhance monitoring, logging, and observability of the platform Ensure security and compliance across file transfer workflows Write clean, maintainable, and well-tested code Work closely with senior engineers and gain exposure to architectural decision-ma
Forward Deployed Senior Software Engineer (Migration Tooling – RunMyJobs) OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full-stack automation fabric solutions for mission-critical business processes. Our flagship SaaS platform, RunMyJobs (RMJ) , is the first composable automation platform specifically built for ERP environments. We enable organizations to orchestrate, manage, and monitor workflows across applications, services, and infrastructure — in the cloud or on premises. Our global team of automation experts, engineers, and customer success professionals work together to deliver seamless automation transformations. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a Forward Deployed Software Engineer focused on migration tooling and customer onboarding to RunMyJobs (RMJ) . This role is part of an exciting new Forward Deployed Engineering team within the Global Professional Services team, at the intersection of Product Engineering and Go To Market teams. In this role, you will operate at the intersection of engineering and delivery. Your primary focus will be designing, building, and enhancing migration frameworks, tooling, and automation accelerators that enable customers to smoothly transition from legacy schedulers and automation platforms into RMJ. You will work closely with: Migration Architects to design scalable and reusable migration patterns Professional Services to enable efficient customer onboarding Engineering & Product to improve platform capabilities based on field learnings Customers (occasionally) to validate requirements, troubleshoot edge cases, and ensure successful implementations This is a forward-deployed engineering role — highly technical, impact-driv
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are seeking a detail-oriented and driven Software Engineer to join our growing engineering team. This is an excellent opportunity to contribute to enterprise-grade automation software in a dynamic, fast-paced environment. You’ll work across the full development stack, including backend systems, integration layers, and web-based user interfaces, while gaining hands-on experience with file transfer protocols, cloud services, and enterprise software best practices. Develop and maintain backend components and services using C++ and Java Integrate systems using RESTful APIs and handle data exchange with JSON and XML Build and enhance web-based user interfaces using JavaScript, JQuery, and related front-end tools. Contribute to secure, reliable implementation of file transfer protocols including SFTP, FTPS, HTTP/S, FTP/S. Design and implement automated unit and integration tests in a “shift-left” testing environment. Collabor
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. Operational Excellence Oversee daily ticket queues and ensure SLA compliance. Monitor long-running or stalled tickets and take corrective action. Handle a defined number of tickets weekly to maintain technical proficiency. Unblock high-priority or complex cases to maintain workflow continuity. Advanced Technical Issue Management Independently resolve complex issues using establish
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. Architect and develop enterprise-grade services using Java 11+, Spring Boot, Spring Data, Hibernate Design and optimize highly available, high-throughput systems for file transfer and data processing Build and maintain RESTful APIs and integration endpoints for enterprise customers Implement security best practices across authentication, authorization, and encryption Contribute to React-based front-end development for admin and monitoring interfaces Leverage Docker and Kubernetes to build and deploy cloud-native services Partner with Product Management to translate requirements into scalable technical designs Lead code reviews, drive continuous improve
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&
Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report
Opportunity Overview: We are seeking a Lead Data Engineer to drive the design and delivery of our cloud-native healthcare data platform. You will lead the implementation of scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines deep hands-on engineering with technical leadership and collaboration across platform, analytics, and business teams. What you’ll do: Lead Data Engineering Initiatives Lead delivery of complex data engineering projects across multiple teams Drive technical execution from design through production deployment Establish scalable implementation patterns Build and Optimize Data Platforms Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Lakehouse Engineering Lead Apache Iceberg implementation and optimization Define standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Data Quality and Reliability Implement data quality frameworks Drive observability and monitoring practices Improve operational excellence and reliability Technical Leadership Review architecture and design proposals Conduct code reviews and engineering reviews Mentor engineers and establish best practices ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: 8–12 years of Data Engineering experience. Experience leading enterprise-scale data initia
About Pratham International Pratham International (PI) is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation, such as Teaching at the Right Level (TaRL), to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Description of the Role / Role Purpose Pratham International is seeking a highly organized Executive Assistant to support its global leadership team. This role is established as a centralized team resource rather than a traditional personal assistant role. You will act as the logistical anchor for the Executive Group (EG), ensuring seamless operations across scheduling, international travel, and board schedules. The successful candidate will be a proactive partner to leadership, capable of managing complex logistics across multiple time zones and providing high-level administrative support to board committees. Major Roles and Responsibilities Shared Executive Scheduling (30%) Calendar Management: Manage complex scheduling requests for multiple members of the leadership team, prioritizing external partner and donor meetings. Global Coordination: Resolve conflicts and schedule calls across India, US, LAC, and Africa time zones and across Pratham entities as needed. Workspace Management : Coordinate logistical bookings for team-wide meetings (e.g., securing venues like Work Bar) and communicate details to the broader staff. International Travel & Logistics (outside India) (25%) End-to-End Travel Support: Manage international travel for leadership, including flights, visas, accommodations, and ground transportation. Expense Management: Process travel expenses and ensure timely reporting and reimbursement. Spec
About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well. Role Overview We are seeking a Product Manager to join our Digital team to sit at
Overview: Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products and improve existing platforms to optimize the seamless delivery of our services. This is a hybrid position based in Pune. What You’ll Do: Design, build, and maintain a test automation framework. Automate test cases and design, develop, and execute reusable and maintainable automated scripts. Analyze issues related to automated and/or load testing, research and propose solutions, and add, modify, or enhance previously recorded automated scripts. Analyze test results and determine root causes of issues. Determine severity and scope of issues to guide prioritization for resolution. Provide regular software defect tracking and regression updates and present status and technical reports as required. Assist in planning, developing, and delivering training related to automated test tools and frameworks. Review, establish, and maintain thorough documentation, templates, and process improvements and communicate technical issues to engineering leadership and business stakeholders. Work closely with other engineering team members and departments on technical issues and updates. Keep abreast of technology trends and advancements within areas of specialization and incorporate improvements into the overall testing process. What You Have: 7+ years of experience in QA Automation engineering is a must. Experience with writing test scripts from scratch for manual testing Strong experience in automated testing practices and tools — Playwright/Selenium/Cypress/Any Othe
We are looking for a Full Stack Developer to join our growing engineering team. In this role, you will design, build, and operate scalable software platforms that support analytics and AI solutions — owning the full journey from intuitive user interfaces to robust cloud-native backends. What This Involves: Front-End Development Develop and maintain user interfaces for web applications using React and Next.js. Translate wireframes and design mockups into functional, accessible UI components. Identify and resolve front-end performance bottlenecks to ensure smooth user experiences. Write and maintain unit and integration tests for front-end components (e.g. Jest, React Testing Library). Back-End Development Develop and maintain high-quality back-end services and APIs using Python. Deploy, operate, and monitor applications in cloud environments (AWS, Azure, or GCP). Manage containerized applications using Docker and Kubernetes. Contribute to the design and evolution of scalable, cloud-native software architectures. Contribute to and maintain CI/CD pipelines for web and back-end applications. Collaboration and Quality Work closely with data scientists, engineers and project managers to deliver integrated end-to-end solutions. Support the development and deployment of AI and analytics solutions. Write clean, well-documented, and maintainable code across the full stack. Participate in technical discussions, code reviews, and continuous improvement initiatives. Adhere to internal and client-mandated data protection and compliance policies, ensuring all handling, storage, and sharing of data meets required security and privacy standards. Requirements: Bachelor’s degree in Computer Science or related fields. 5+ years of software development experience, with meaningful time on both front-end and back-end systems. Experience designing systems in cloud-native or distributed environments is a plus. Excellent communication and collaboration skills — comfortable working acros
EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Senior Emulation Engineer Location: India - Remote Job Description: At EnCharge AI, we are building the next generation of AI compute silicon — purpose-built for high-performance, low-power, and scalable AI inference. As an Emulation Engineer, you will play a critical role in validating complex AI accelerator architectures on emulation platforms before tape-out. This position is ideal for someone passionate about bridging the gap between hardware and software in fast-paced, deep tech environments. Responsibilities: • Set up and maintain Siemens Veloce emulation and prototyping platforms • Adapt SoC designs for Emulation and Prototyping • Develop and debug emulation testbenches and system-level environments • Support pre-silicon validation, power/performance analysis, and early software bring-up. Participate in silicon bring-up and validation. • Collaborate with design and verification teams to isolate design issues and accelerate debug. • Optimize performance of the emulation workloads and reduce turnaround time. • Work with firmware/software teams to enable use of emulators for OS and driver testing. Required Background: • BS/MS/Ph.D. in EE, CS, or related field with 7+ years of SoC design experience. • Experience with emulation platforms (Veloce, Palladium, or ZeBu) and FPGA-based prototyping systems (proFPGA, HAPS, or Protium) • Experience with emula
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