Solutions Consultant in India

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Overview Mastercard Merchant Cloud and Acceptance represent core strategic priorities for the Asia Pacific region. Our mission is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering seamless, best-in-class experiences across both digital and in-person commerce. We aim to position Mastercard Merchant Cloud as the leading platform for acceptance. As an integral part of Mastercard’s regional growth strategy, this role will support sales initiatives across Asia Pacific. Key responsibilities include conducting market research and benchmarking, contributing to go-to-market planning, supporting solution commercialization, and engaging in client-related activities. The individual will collaborate closely with cross-functional teams—including Product, Operations, Delivery, Compliance, Legal, Marketing, and other internal partners—to drive execution and deliver strategic outcomes. Role - Support the identification and assessment of potential opportunities for Merchant Cloud across APAC through data analysis and insight generation. - Conduct customer segmentation and lifecycle analysis to identify indicators of expansion, cross-sell, or product adoption potential - Analyze transaction characteristics and market data to suppo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Payroll Implementation & Integration-1 Position Summary The Senior Specialist, Payroll Implementation & Integration supports strategic payroll initiatives, including mergers and acquisitions (M&A), P&C Modernization programs, system implementations, and process improvement efforts. This role serves as a key execution resource responsible for coordinating testing activities, validating payroll and employee data, supporting implementation readiness, and assisting with solution deployments across payroll operations. Key Responsibilities M&A Integration Execution Support • Support payroll workstreams during mergers, acquisitions, divestitures, and organizational restructures. • Assist with payroll integration planning and execution activities. • Coordinate employee data collection, validation, and migration activities. • Prepare implementation documentation and integration trackers. • Support payroll readiness assessments and integration milestones. • Execute project tasks, risks, issues, and action items. • Assist in stabilization activities following acquisitions. P&C Modernization Implementation Support • Participate in payroll-related activities supporting Workday and P&C Modernization initiatives. • Support configuration validation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Payroll Implementation & Integration-2 Position Summary The Senior Specialist, Payroll Implementation & Integration supports strategic payroll initiatives, including mergers and acquisitions (M&A), P&C Modernization programs, system implementations, and process improvement efforts. This role serves as a key execution resource responsible for coordinating testing activities, validating payroll and employee data, supporting implementation readiness, and assisting with solution deployments across payroll operations. Key Responsibilities M&A Integration Execution Support • Support payroll workstreams during mergers, acquisitions, divestitures, and organizational restructures. • Assist with payroll integration planning and execution activities. • Coordinate employee data collection, validation, and migration activities. • Prepare implementation documentation and integration trackers. • Support payroll readiness assessments and integration milestones. • Execute project tasks, risks, issues, and action items. • Assist in stabilization activities following acquisitions. P&C Modernization Implementation Support • Participate in payroll-related activities supporting Workday and P&C Modernization initiatives. • Support configuration validation

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell a

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Portworx by Everpure(Formerly Pure Storage) Everpure Acquired Portworx in October 2020, Creating the Industry's Most Complete Kubernetes Data Services Platform for Cloud Native Applications. This acquisition represents Pure’s largest to date and our deeper expansion into the fast-growing market for multi-cloud data services to support Kubernetes and containers. WHAT YOU'LL DO Lead the design, development, and deployment of Portworx's Kubernetes-native backup and restore solution, serving as a technical anchor for the team. Design and build cloud-native services that operate reliably at scale, with a strong emphasis on performance, quality, and efficiency in both design and implementation. Deeply leverage Kubernetes constructs (operators, CRDs, controllers, CSI) to build robust, production-grade data protection capabilities. Ensure security, resilience, stability, and high availability are first-class considerations in every design and implementation decision. Design and develop robust, well-defined APIs that integrate seamlessly with the frontend and Web UI. Drive architectural decisions and technical direction for the product, mentor engineers, and set the bar for engineering quality through design reviews and code reviews. Own end-to-end delivery of complex features — from design documents through implementation, testing at scale, and production readiness. We are primarily an in-office environment and therefore, you will

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Business System Analyst at Everpure™, you will serve as the strategic bridge between cross-functional business partners and technical engineering teams to unlock the full potential of our enterprise platform . You will maximize organizational agility by aligning ServiceNow capabilities across ITSM, HR, and Field Services directly with key business outcomes . Partnering closely with developers, product owners, and enterprise leaders, you will drive operational efficiency, seamless automation, and platform modernization . If you thrive on transforming complex enterprise workflows into scalable, high-impact digital experiences, this role offers an exciting opportunity to shape our technology ecosystem . WHAT YOU'LL DO Drive Business Process Optimization & Alignment: Lead workshops with key stakeholders across IT, HR, and Operations to map current-state workflows, eliminate operational bottlenecks, and design scalable future-state processes that enhance service efficiency and align with enterprise governance standards . Manage Agile Backlog & Deliver Strategic Value: Transform complex business requirements into prioritized epics, clear user stories, and acceptance criteria within Agile delivery frameworks, ensuring technical features directly support measurable organizational goals . Ensure Delivery Excellence & Solution Quality: Partner with platform architects and engineering teams to rev

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a dynamic and highly skilled Partner Readiness Technical Lead to design the knowledge foundations that power Everpure's global partner ecosystem. This role sits at the intersection of partner enablement, knowledge architecture, instructional design, and AI. Rather than simply creating learning content, you will architect how partner knowledge is captured, structured, connected, and delivered across multiple experiences—including instructor-led training, digital learning, just-in-time guidance, and conversational learning agents. As part of the Global Partner Enablement team, you will work closely with product management, product marketing, subject matter experts, instructional designers and partner field teams to transform complex product and solution knowledge into scalable, reusable, AI-ready learning assets. This position is ideal for someone who thrives on turning complexity into clarity, brings a systems-thinking mindset to learning design, and can balance technical depth with instructional simplicity. Success in this role means building knowledge once and enabling it to be consumed everywhere—by partners, instructors, search, recommendation engines, and conversational AI. Please note that this is a technical lead role requiring deep technical expertise in storage and data management. This is NOT a instructional designer role or an external customer facing role. Thi

Identity has become a critical to an organizations security posture. This is true across their entire digital landscape include cloud, traditional on prem and emerging technologies like agentic ai. Britive is at the forefront of a modern approach to delivering identity security with the only modern privileged access management platform that provides unified Privileged Access Visibility, Dynamic Privilege Management and Secrets Governance across infrastructure, platforms & SaaS. Our patent-pending technology is deployed at companies of all sizes around the world, including Fortune 500 companies. We have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs. Summary As a Technical Program Manager at Britive, you will be expected to not just ensure that Scrum is applied and practiced in letter and in spirit, but also coach teams in achieving a high-performance state that allows them to deliver with high standards of quality, repeatably. More importantly, you are expected to understand Agile and its ethos, and then apply practices from other Agile frameworks such as Kanban, XP, SAFe to complement Scrum. Ultimately, you’ll help create self-managing and cross-functional teams that are flexible and productive during sprints. You should have true knowledge of the Scrum framework, with a focus on what new learnings the Scrum Guide provides with every revision. You’ll also need the ability to coordinate people and projects with a focus on business objectives. Responsibilities Develop comprehensive project plans that merge customer requirements with company goals. Responsible for the overall development life cycle of the solution and managing complex projects with significant visibility and impact. Ensure teams are building deliverables that are high-value and high-quality, at a consistent and su

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Staff Product Manager to join our dynamic and collaborative Product Organization. Staff Product Managers will organize, define, prioritize and lead the execution of a complex product roadmap, usually responsible for more than one product in the product line. Staff Product Managers lead product teams and coach/mentor Product Owners and Product Managers. Staff Product Managers are key members in aligning solution designs into new platform services and identifying new product opportunities to drive new business growth. Your Mission Successful delivery of multiple products within product line Act as SME for product while growing knowledge of adjacent products Outline product strategy (customer value, competitive position, business value) Define product goals and themes (OKRs) Drive product initiatives and lead geographically distributed cross‑functional teams Drive alignment across product teams and GTM teams, contributing to GTM plan with Product Marketing, Sales, and Partner teams Set and clearly communicate development objectives, needs, and status of projects to internal s

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. As a Product Designer, you will partner with Product Managers to turn user problems and desired outcomes into clear user journeys, testable experiences, and practical design direction. You will work closely with Product and Engineering from early problem framing through implementation, using rapid prototypes to clarify decisions, expose gaps, and improve the product experience. This is a hands-on, early-career role for a designer who combines strong UX and product thinking with visual judgment and prototyping fluency. The role also owns the quality and continuity of clickable product demos and selected product storytelling. As our Product Designer, you will be required to: Partner with Product Managers to frame user problems, clarify desired outcomes, challenge assumptions, and identify what needs to be learned before a solution is committed. Translate problems and outcomes into user journeys, task flows, interaction models, and testable experience concepts. Build rapid, AI-assisted prototypes using Figma, Figma Make, Lovable, or comparable tools, selecting the lightest approach that can answer the question at hand. Explore and communicate multiple design approaches, gather feedback, and iterate quickly rather than treating the first proposed screen as the answer. Maintain and evolve the persistent clickable product demo so that priority workflows remain current, coherent, visually credible, and easy to present. Create and update demo scenarios for Sales and stakeholder conversations when the production product does not yet tell the intended product story clearly. Produce clear development reference and handoff material, including annotated flows, states, edge cases, interaction behavior, and required assets. Partner with Engi

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Check out our Engineering blog here Who You Are: 5–8 years building and shipping high-traffic web or mobile apps in production. Strong coding and problem-solving skills. While experience with our stack (Python/Django, Celery, MySQL, Redis, ElasticSearch, React Native) is preferred, it's not mandatory. Proficiency in frontend technologies like React, Redux, and Responsive Design Systems. Experience in system design, distributed systems, and both relational and No-SQL databases. What You'll Do: End-to-end design, development, and deployment of high-scale web and mobile features. Prioritizing the highest ROI work—move quickly on the projects that matter most. Tackling large, complex software projects and delivering them on aggressive timelines. Maintaining peak team productivity: juggle multiple priorities in a fast-paced environment. Partnering with PMs and designers to choose the simplest, most maintainable solution. Raising the bar through thoughtful code reviews and clear technical feedback. Perks: Free snacks Health Insurance Personal Insurance Flexible Hours Maternity/Paternity Leave Broadband Reimbursement #LI-SS3 Our Values Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more, as well as maintaining and protecting our brand reputation across social media channels. The team is expanding its India presence, combining always-on reputation protection with channel growth, listening and insights for one of Airbnb's fastest-growing markets. The Difference You Will Make The Social Rapid Response team is looking for a Senior Social Media Associate who will be responsible for protecting and defending the Airbnb story on social media. This role pairs core Social Rapid Response coverage with support for Airbnb's India social presence, partnering closely with the India social lead on listening, insights, publishing and campaign engagement. The ideal candidate is a social native with experience in social listening and responding rapidly to escalating issues and crises. We’re looking for someone who is detailed and solution-oriented, is comfortable moving at a fast pace and working with little manager supervision, has strong communication and interpersonal skills. A Typical Day Monitor emergent issues across social media channels Proactively highlight and/or provide status updates on issues surfacing online to Lead(s) Own day-to-day social listening for the India market, including competitive and cultural conversation tracking Turn listening into insight; synthesize themes into regular recaps and ad hoc deep dives for comms, marketing and regional stakeholders Provide publishing support for @airbnbindia, including

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! What you’ll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe launched Stripe Delivery Centers—a global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operation