For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI
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Sr Data Python Engineer in Bengaluru
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About the role This key role involves building and leading a team of talented, passionate backend Java software engineers responsible for developing mission-critical and innovative identity and security products, specifically focusing on platform features for authentication and authorisation. This is an exciting opportunity to grow a team and deliver essential identity and security capabilities on Okta Secure Identity Platform. What you’ll be doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a high-impact Senior Software Engineer in Test (Sr. SET) to join our QA Core Team. In this role, you will partner closely with Infrastructure, Release Engineering, and Development teams to drive high availability, build scalable test automation, and optimize CI/CD release pipelines. You will take ownership of release-based testing, system observability, and automation services to ensure that weekly software releases are delivered seamlessly and with high quality across mission-critical systems. Key ResponsibilitiesTest Automation & System Quality Design, implement, and maintain scalable test automation frameworks for both server- and client-side systems using Java, TestNG, JUnit, and Selenium. Develop and execute comprehensive end-to-end and system test plans to validate new software changes against existing customer deployment patterns. Set up and manage automated test configurations, lab environments, and containerized test setups using Docker. Perform release-based validation, ensuring full compatibility, high availability, and uptime across weekly deployment cycles. CI/CD Pipeline Maintenance & Optimization Troubleshoot, debug, and optimize CI/CD pipelines (Jenkins, GitHub Actions, CircleCI, Buildkite) to reduce test execution times and eliminate flaky builds. Manage and optimize Maven-based build structures, dependency management, and automated release workflows. Write operational automation scripts using Python, Bash, or Gro
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