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Strategic Insights And Analytics Director in India

1,090 active opportunities · Updated October 2026

Explore current strategic insights and analytics director jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

NR
📍 Bengaluru, India
✓ High-confidence listingCompany trend -12.5%
Quick readStrong listing-quality and freshness signals

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work. This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job. You'll manage a small team of designers and own the quality of the work across these products. The design questions here don't have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you're already working in AI product design, or actively building toward it, and you want to lead a team

AIRecruitment
Z
📍 Gurugram, Haryana, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results. WHAT YOU’LL DO Lead initial project scoping and analysis activities, including pricing exercises and impact assessments. Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution. Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives. Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable. Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks. Identify opportunities for process improvement, inn

AgileAIGoRust
P
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world’s top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform and prepare data, to ship trusted insights at enterprise scale. Don’t miss the rocket ship—join Prophecy and build the next data revolution. Position Summary This is a high-impact opportunity to be a senior DevOps engineer in a fast-growing startup, based in Prophecy’s India engineering center. You will own and evolve the foundations that keep our engineering org fast, secure, and cost-efficient at scale — spanning cloud cost management, security DevOps, and CI/CD and engineering operations. You will work with a team of dynamic engineers who take pride in solving complex problems, and you will have the autonomy to set direction in your areas of ownership. The Impact You Will Have Cloud cost (FinOps) Own and evolve our cloud cost optimization program across AWS, Azure, GCP, Databricks, Snowflake and Bigquery building on the programmatic monitoring and controls Analyze billing, asset-inventory, and utilization data across departments to identify wasteful spend and provide actionable insights to optimize it. Develop and maintain cost optimization strategies, roadmaps, and forecasting models Partner with engineering teams to design cost-efficient architectures without compromising scalability or reliability. Build and maintain automation for infrastructure provisioning, scaling, and cost control. Security DevOps Partner with engineering and security to drive our security-hardening program across workstreams such as identity & access governance, secrets & credential lifecycle, cloud access, and CI/CD hardening. Implement and automate guardrails: secrets management, least-privilege access, cr

PythonAWSAzureGCP
GR
📍 Gurugram, Haryana, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Quantitative Researcher Every trading strategy begins with a question worth answering. At Graviton, we believe the best trading strategies don't come from following established playbooks. They come from asking better questions. Why does a pattern exist? What is driving it? Is it real or just noise? Can it be explained, modelled and turned into an edge? As a Quantitative Researcher , you'll work on these questions every day. You'll investigate market behaviour, develop quantitative models, build and test hypotheses and turn insights into trading strategies. You'll work alongside quantitative researchers and technologists in an environment where research moves quickly from an idea on a whiteboard to something that can influence live trading. The problems are open-ended. The data is enormous. The answers aren't in a textbook. You'll be expected to find them. What You'll Work On You'll work across different areas of quantitative research and systematic trading. Depending on your team and research interests, your work may include: Discovering predictive patterns and sources of alpha from billions of market events . Formulating hypotheses about market behaviour and designing experiments to test them. Applying probability, statistics, optimization and machine learning to complex research problems. Building predictive models and quantitative signals for systematic trading. Developing and improving research infrastructure that enables faster experimentation and deeper analysis. Working with large and complex datasets to uncover patterns that aren't immediately visible. Designing robust backtests and statistical tests to distinguish genuine signals from noise. Investigating market microstructure and understanding how markets behave at different timescales. Evaluating strategy performance, identifying weaknesses and continuously refining models. Working closely with technologists to translate research ideas into efficient, production-ready systems. Building AI-powered r

PythonRestMachine LearningAI
A
📍 Pune, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As a Historical Data Conversion Project Manager, you will serve as the essential link between our technical Data Solution Consultants (DSCs) and the client’s business stakeholders. While DSCs focus on the technical execution of data migration and complex analysis, your role is to translate that work into a clear narrative for the client while relaying client requirements back to the internal team. You will leverage a strong understanding of HDC processes, investment data, and technical frameworks to comfortably bridge the gap between technical execution and client expectations. By working side-by-side with the DSCs to identify data remediation strategies, you will translate technical requirements into actionable directives for the client and proactively secure necessary inputs. This role is for a subject matter expert who can navigate technical language and investment complexities to drive project progress and maintain high-impact communication regarding status, gaps, and timelines. You’ll also be among the first members of the Data Solutions team based in India, helping establish our presence in the region while working closely with colleagues across the U.S., U.K., and other global offices. This is a collaborative role offering the

PythonSQLAIProject Management
A
📍 Pune, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… What you will be doing? As a Data Scientist, your primary role revolves around leveraging Python and SQL to conduct data science modelling, employing statistical and machine learning algorithms to derive actionable insights. Your responsibilities will encompass: Data Modeling: Developing and implementing sophisticated data science models to extract valuable insights from complex datasets. Algorithm Implementation: Applying statistical and machine learning algorithms to solve business problems and enhance decision-making processes. Visualization: Utilizing visualization tools like Tableau and PowerBI to present findings in a compelling and understandable manner. Cloud-Based Deployment: Deploying models on cloud platforms such as MS Azure, GCP, and AWS, optimizing their functionality and scalability. What we are looking for? Proficiency in Python, SQL, data science modeling, and statistical analysis. Strong grasp of ML algorithms and their implementation in real-world scenarios. Experience in visualization tools like Tableau and PowerBI, along with knowledge of deploying models on cloud platforms (MS Azure, GCP, AWS). Proven problem-solving skills and a solution-oriented mindset. Excellent communication skills to collaborate effectively within teams and with stakeholders. Strong business acumen with an interest in business-facing roles. Adaptability and a start-up mentality to thrive in a dynamic environment. Candidates with similar skill sets and experiences have e

PythonSQLAWSAzure
C
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title: Lead - Aggregate Reporting Employment Type: Full-time Work Type: Remote About ClinChoice: ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Responsible for authoring Aggregate Safety Reports (including but not limited to PBRER/PSUR, ACO, DSUR, PADER, CAR, RMP, Ad-hoc safety reports for medicinal and non-medicinal products and EU-MDR PSUR, PMSR, PMSP, and PRER reports for medical devices, and Cosmetovigilance reports for Cosmetic products for submissions to various health authorities as per the requirement). Plan report-specific timelines, identify relevant stakeholders, request calls for contributions, and coordinate with various stakeholders for obtaining relevant data for the preparation of aggregate safety reports. Review the safety data (including the seriousness and expectedness assessments of events, as may be necessary) as per the agreed strategy and sponsor’s conventions and verify the correctness and completeness of contributions received from stakeholders. Perform aggregate review of post-marketing cases received in global databases and assess whether the cases alter t

AIGoExcelMarketing
C
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title: Assistant – Operations Employment Type: Contract (12 months) Location: Bengaluru, India Work Type: Office-based Experience: 1–1.5 years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities • Biometric & Access Management: Manage biometric attendance systems and employee access control. Activate access for new joiners and deactivate access for exiting employees. Coordinate maintenance and troubleshooting of biometric devices. Maintain and update biometric and access trackers. • CCTV Monitoring & Maintenance: Monitor CCTV systems and ensure proper functioning. Maintain CCTV time synchronization and recording accuracy. Coordinate with vendors/service providers for maintenance and issue resolution. • Security & Housekeeping Coordination: Supervise security and housekeeping operations. Manage attendance and manpower allocation for security/HK staff. Ensure workplace cleanliness, safety, and operation

AILeanFinanceClinical
PE
📍 India· Full-time
✓ Quality checked

The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products such as Health Insurance. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. Key Responsibilities : ● Generate and convert sales leads for Health insurance products. ● Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. ● Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. ● Engage with customers to understand their insurance requirements and recommend the best-fit products. ● Achieve daily, weekly, and monthly sales targets. ● Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. ● Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. ● Stay updated on industry trends, new insurance products, and regulatory changes. Key Skills & Competencies ● Strong communication, negotiation, and persuasion skills. ● Customer-first mindset with an ability to build rapport quickly. ● Analytical thinking to generate insights from lead and sales data. ● Ability to work independently as well as in a team-based environment. ● Good command of spoken and written English and Hindi. ● Basic proficiency in MS Excel, Google Sheets, and CRM software. Qualification & Experience: ● Graduation (any stream) – MBA or relevant certification in insurance/sales is a plus. ● 6 months – 2 years of experience in insurance sales (preferably Health). ● IRDA certification preferred.

G
📍 Mumbai, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Overview The Insights product is an offering for Guidepoint's Institutional investment and corporate clients, now in its 9 th year, that offers teleconferences, surveys, in-person events, along with a plethora of AI-facilitated data and content. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e. private equity/hedge fund), sell-side equity research analysts, and industry professionals. What You’ll Do: Conduct bottoms-up company research including reviewing earnings releases, reading investor presentations and analyzing regulatory filings Moderate teleconferences on timely topics featuring an expert from Guidepoint’s network with the goal of producing actionable insights for buy-side and PE clients Work with our AI team to systematize diligence questions with the goals of automating certain fundamental research solutions Generate ideas and follow key investor views among relevant strategies within European credit Can be an in-person position or a fully remote work-from-home position What You Have: Must possess exceptional written and spoken English skills at a professional level Bachelor’s degree or Master’s degree 7 years or more of deep fundamental analyst experience ideally in a Private Equity setting Must follow a bottoms-up, fundamental approach to investment research focusing on individual companies Has prior experience covering single name corporates on either the sell-side or buy-side. Some familiarity with capital structure or credit analysis, via the Broadly Syndicated Loan or Private Credit / Direct Lending markets. Ability to work in a fast-paced entrepreneurial environment Outgoing personality with the ability to speak with people at all professional

P
📍 Noida, Uttar Pradesh, India
✓ High-confidence listingCompany trend -22.2%
Quick readStrong listing-quality and freshness signals

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more Role Overview: We are looking for a data-driven Growth to support our mobile app and SuperApp ecosystem. The role combines analytical rigor with hands-on execution, focusing on user acquisition, retention, engagement, and GTM strategy optimization. The ideal candidate will be comfortable analyzing campaigns, evaluating go-to-market plans, and identifying actionable opportunities for growth. Key Responsibilities: *Growth Analysis & Insights: -Analyze campaign performance (push notifications, in-app messages, email, SMS, partnerships) and track conversion KPIs. -Monitor retention, reactivation, and engagement metrics, including feature adoption, transaction frequency, and monetization flows. -Conduct funnel and cohort analyses to identify bottlenecks in user journeys and growth opportunities. -Track campaign ROI, cost per acquisition (CPA), activation rate, referral conversion, and other key growth indicators. *GTM Strategy Support: -Assist in designing, executing, and analyzing go-to-market plans for new features, wallet flows, or app integrations. -Evaluate the effectiveness of promotional campaigns, incentive programs, and partnerships in driving adopti

PE
📍 India· Full-time
✓ Quality checked

About Paytm Lending Paytm’s Lending marketplace connects millions of consumers and merchant partners with top NBFCs and banks across Personal Loans, Merchant Loans, Postpaid, and Credit Cards. We build cutting-edge financial products powered by real-time risk modelling, seamless distribution, and high-volume transaction processing. Role Overview We are seeking an energetic, analytical, and business-focused Manager – Business Finance to join our Lending Finance team. In this role, you will act as a key financial partner to business leads, product managers, and risk teams across Personal Loans, Merchant Loans, and Credit Cards portfolios. You will be responsible for driving financial planning, developing bottom-up revenue models, tracking portfolio yields/costs, and delivering actionable insights to the CFO and CEO to maximize profitability and operational efficiency. Key Responsibilities 1. Revenue Modelling & Portfolio Economics - Build, maintain, and refine end-to-end financial & revenue models for lending products (Merchant Loans, Personal Loans, Postpaid). Model monthly/daily interest accruals, processing fee (PF) yields, First Loss Default Guarantee (FLDG) provisions, collection costs, and Cost of Funds (COF) across diverse lender partners. - Conduct scenario modelling (AOP vs. Actuals, MBR updates, Team Plans) to assess the impact of take-rate changes, volume mix shifts, and credit policy tightening. 2. Business Partnering & Decision Support - Act as a co-pilot to Business Heads to evaluate new commercial constructs, lender tie-ups, and product feature launches. - Analyze unit economics (Revenue per Disbursed/Booked Card, Net ROI, Take Rates, Risk-Adjusted Returns) at a product and lender level to guide business strategy. - Analyze risk vs. return trade-offs (GCL vs. Net ROI) across partner lenders to optimize portfolio allocation. 3. Financial Planning & Analysis (FP&A) - Lead the Annual Operating Plan (AOP) creation, monthly business reviews (MBR), and q

GW
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Title: Senior AI QA Engineer Location: Bengaluru (Bangalore) Opportunity: As a Senior AI QA Engineer for our Precision Patient Care Pipeline , you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies . Key Responsibilities: Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations. Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics). Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity. Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation. Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics. Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior. Requirements: 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation. Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems. AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, an

PythonSQLGitRest
A
📍 India· Full-time
✓ High-confidence listingCompany trend -61.1%

From ₹7.7L/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb: ​Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 85,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people. What you’ll do Understanding of workforce metrics (SLA, shrinkage, occupancy, adherence, AHT, etc.) with an ability to incorporate insights into planning Deep execution on Queue management, while effectively communicating strategies, processes across Broader Airbnb team and our Outsourced Partners Strong skills in information gathering, data collection with analysis, and reporting SLA performance to broader domains Performance reporting with strong footprint of WFM metrics, RCA with supported narratives using trends and current performance Support site-level resources with real-time management of schedule adherence and analyze performance data to identify opportunities to operate more effectively and efficiently Communicate clearly and empathetically around strategies and business needs; build trust and transparency Self-starter/Teamwork abilities: Workforce analyst must be able to work independently as well as function effectively as a member of a team Ability to handle dynamic situations: They require the ability to work effectively in a fast-p

BA
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listingCompany trend -70%
Quick readStrong listing-quality and freshness signals

About Bolna Bolna is a YC-backed voice AI orchestration platform built for the Indian market—powering multilingual, vernacular voice agents across Hindi, Hinglish, Tamil, and 10+ languages at sub-500ms latency across collections, recruitment, sales, and e-commerce use cases. We are an orchestration layer, not a model company: our moat is outcome-labelled vernacular data, rigorous evaluation infrastructure, and a growing taxonomy of how Indian enterprise voice AI fails in production. Why This Role Exists Product decisions at Bolna increasingly hinge on rigorous, code-mixed-aware data analysis—and not just one kind. On one side, there is model and evaluation rigor: LLM benchmarking for post-call intelligence, ASR/WER evaluation, inter-rater reliability on human-labelled calls, and routing and latency economics. On the other, there is product and growth insight: understanding where self-serve users drop off in their journey, what patterns emerge across lakhs of monthly calls, and which use cases and configurations are actually working. Both currently sit with the Head of Product alongside strategy and roadmap ownership. We need a dedicated analyst to own the execution and recurring cadence across both-freeing product leadership to act on findings rather than produce them. What You’ll Do Model and Evaluation Analysis LLM and model benchmarking: Run structured comparisons across model providers such as Sarvam, DeepSeek, Gemini, and Claude variants for tasks including post-call extraction and LLM-as-judge scoring. Evaluate cost, accuracy, fill rate, and TTR, with particular attention to Hinglish and code-mixed content. Evaluation infrastructure: Build and maintain LLM-as-judge pipelines using tools such as DeepEval, design and track evaluation metrics, and run inter-rater reliability analysis such as Krippendorff’s alpha across human call reviewers. Golden dataset creation: Support the construction of golden datasets for ASR and transcript labelling, including flagging co

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