Support Delivery Lead in India

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will play a critical role in supporting the ServiceNow platform. Your primary responsibility will be managing and resolving L2 incidents and the technical development and delivery of run-the-business (RTB) enhancements and keep-the-lights-on (KTLO) items. This role requires a hands-on, customer-focused individual with strong problem-solving skills who can manage platform support, troubleshooting, and system administration in a fast-paced, collaborative environment. You will also have opportunities to expand your skillset in many different directions within the ServiceNow ecosystem. WHAT YOU'LL DO Incident Monitoring & User Support: Provide second tier support for ServiceNow Actively monitor incident queue for escalations from the L1 teamTroubleshoot and resolve L2 issues related to ServiceNow (CMDB, CSM, WSD, ITSM, HRSD, LSD, among others) and L2 issues regarding ServiceNow integrations (SAP, Workday, NICE InContact, among others) Escalate complex or unresolved issues and requests for enhancement to the appropriate L3 teams, ensuring prompt follow-up and, when possible, a resolution.Maintain strong communication with users, providing clear guidance, solutions, and updates on issue resolution or feature requests.Participate in L2 on-call rotation to respond to critical incidents raised from the primary L1 on-call team in off-hours Run the Busine

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe launched Stripe Delivery Centers—a global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operation

The NetSuite Developer – FSM is responsible for the configuration, development, and support of NetSuite solutions with a strong focus on the Field Service Management module. The ideal candidate will build, test, and maintain FSM workflows and integrations while partnering with functional consultants and clients to translate business requirements into technical solutions. Responsibilities Design, develop, and implement customized NetSuite solutions including scripts, workflows, and FSM configurations Configure and optimize FSM functionality — dispatch, scheduling, work orders, resource management Create custom scripts using SuiteScript 2.0/2.1 Communicate efficiently with functional consultants, project managers, and end-users Develop integrations with 3rd party systems via their APIs Troubleshoot and resolve issues within existing NetSuite/FSM implementations Perform release preview testing to ensure compatibility ahead of NetSuite upgrades Basic Qualifications Previous experience working with NetSuite ERP is mandatory 3+ years of experience creating custom scripts with SuiteScript 1.0/2.0/2.1 Direct hands-on experience with Field Service Management (FSM) required Experience using a GIT repository NetSuite SuiteCloud Developer Certification is a plus Desired Qualifications Hands-on cloud integration experience with NetSuite Integration Platform (NSIP), Celigo, or Boomi Experience in HTML, CSS3, JavaScript, jQuery Data management experience (SQL, XML, JSON) Web services experience (REST, SOAP) Active familiarity with utilizing AI tools (e.g., Claude Code, Codex) on a day-to-day basis to enhance development workflows College or University degree in Computer Science How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will: Put People First: Build trusted relationships with clients and mentor teammates. Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others. Bring Your

Opportunity Overview: Cohere’s Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will play a critical part in enabling successful onboarding across our client base by capturing, analyzing, and translating real-world workflows into actionable insights for downstream teams. The Business Analyst role is an entry-level position focused on pre-implementation readiness. This individual will support client onboarding by conducting workflow shadowing, time studies, and documentation of current-state processes within provider organizations and health plans. As a Business Analyst , you will work closely with cross-functional teams at Cohere to deeply understand our mission and the providers and health plans engaging with our products and services. You will gain exposure to client user perspectives—including clinical reviewers (e.g., RNs, LPNs) and operational teams—and the workflows they operate within. You will leverage this knowledge to document and synthesize insights that inform Client User Training, Provider Training, Product, and Provider Success Account Management teams. Your work will directly impact how Cohere prepares providers and clients for implementation and scales best practices across the organization. The Business Analyst will be highly organized, curious, and detail-oriented, with a strong ability to observe, document, and communicate workflows in a way that drives clarity and action. What you’ll do: Conduct pre-implementation workflow shadowing sessions with provider organizations and health plan teams Perform time studies and analyze current-state workflows to identify inefficiencies and variation Document workflows, processes, and user behaviors in a clear and structured format Translate observations into actionable insights and recommendations for downstream teams (e.g., Client Training, Provider Training, Product) Partner with cross-functi

CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com

To provide technical expertise and hands-on support in the operations and maintenance of CNG stations, ensuring the reliable and efficient delivery of services. The Operations and Maintenance Engineer plays a critical role in executing maintenance activities, troubleshooting technical issues, and ensuring compliance with safety and regulatory standards, all while contributing to the continuous improvement of operational processes and the overall performance of the system. Source: Adani Group | Job ID: 56937

To provide technical expertise and hands-on support in the operations and maintenance of PNG pipelines, ensuring the reliable and efficient delivery of services. The Operations and Maintenance Engineer plays a critical role in executing maintenance activities, troubleshooting technical issues, and ensuring compliance with safety and regulatory standards, all while contributing to the continuous improvement of operational processes and the overall performance of the system. Source: Adani Group | Job ID: 54301

To provide technical expertise and hands-on support in the operations and maintenance of CNG stations, ensuring the reliable and efficient delivery of services. The Operations and Maintenance Engineer plays a critical role in executing maintenance activities, troubleshooting technical issues, and ensuring compliance with safety and regulatory standards, all while contributing to the continuous improvement of operational processes and the overall performance of the system. Source: Adani Group | Job ID: 54349

The Project Infrastructure Associate is responsible for providing support in planning, execution, monitoring, and successful delivery of infrastructure development projects. The role involves coordination with cross-functional teams, consultants, contractors, and stakeholders to ensure seamless project implementation. Source: Adani Group | Job ID: 58864

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. About the team In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Analyze and troubl

Datadog is seeking a Field Marketing Manager to support and execute high-impact programs across India. You’ll collaborate with regional Sales and Marketing teams to drive pipeline generation and deliver engaging in-person and virtual event experiences. You will drive regional marketing initiatives, gaining hands-on experience across campaign strategy, execution, and cross-functional alignment. This is an exciting opportunity for a results-driven marketer looking to make an immediate and measurable impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Execute field marketing programs, including Datadog Live events, third-party sponsorships, customer panels, workshops, and executive experiences Drive the customer stories initiative for India, while collaborating with regional and global stakeholders Manage field projects from planning through execution, ensuring on-time, on-brand delivery Own on-site logistics and execution for smaller, high-touch regional events Collaborate with Sales, SDR, Demand Generation, Marketing Ops, Procurement, and other teams to ensure efficient task management and to maximize event engagement Track and analyze program results to evaluate pipeline impact and provide insights to inform future campaigns Who You Are: 5-7 years of experience in B2B marketing, preferably in the technology industry Creative and results-oriented, with a strong passion for customer-centric event experiences Highly organized and able to manage multiple priorities under tight deadlines Independent, detail-oriented, and comfortable taking initiative Collaborative and comfortable dealing with ambiguity You communicate clearly and effectively in English, both in writing and speaking. Familiarity with Salesforce, Google Suite, and project management tools i

Job Title: Liquidity - BA Reporting Applying predefined regulatory rules and mappings to support regulatory submissions under guidance/supervision. Basic variance analysis and reconciliation activities Understanding and applying documented procedures for regulatory reporting. Regulatory impact assessments and benchmarking activities using predefined methodologies, with interpretation performed under supervision. Strong understanding of regulatory reporting frameworks (PRA, EBA, ECB, Basel, Liquidity, Capital, IRRBB) Solid grounding in finance, accounting, balance sheet & RWAs. Proven experience working in large, global financial institutions Documenting business and functional requirements.. Experience in project governance, RAID/status reporting, steerco delivery, and coordinating across BA/IT/testing workstreams. Exposure to controls frameworks, audit readiness, and issue remediation within regulatory reporting environments. Familiarity with collateral management, intraday liquidity, or supply chain management reporting domains. Experience with reporting remediation, communications delivery, or governance within regulatory change programmes Desirable: Provides subject matter expertise and judgement to assess and resolve complex, ambiguous, or emerging regulatory reporting requirements (e.g. PRA, ECB), where established procedures or precedents may not exist

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior software engineer Job Description Summary Overview: Provides support of applications software through programming, analysis, design, development and delivery of software solutions. Researches alternative technical solutions for changing business needs. Role: •Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. •Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. •Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. •Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. •Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. •Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. •Assist Seni

Job Description: Data & Analytics Engineer (3-4 Years Experience) : 100% Remote Job Title: Data & Analytics Engineer Experience: 3-4 years Location: Remote Employment Type: Full-time Team: Data Engineering & Analytics About the Role Eltropy is a digital conversations platform for credit unions and community financial institutions in the US. The Data Engineering & Analytics team builds the AWS data pipelines and customer-facing dashboards that power analytics across the platform. We are looking for a Data & Analytics Engineer with 3-4 years of experience who can own dashboard delivery end to end along with the pipelines behind it. The ideal candidate learns fast, builds product context quickly, listens well, and collaborates effectively across product, engineering, DevOps, and customer-facing teams. Key Responsibilities Own dashboard changes end to end in QuickSight and ThoughtSpot - new metrics and filters, SPICE refresh management, internal-to-production promotion, and post-release validation. Build and maintain batch and streaming ETL pipelines on AWS using Glue (PySpark), S3, Redshift, and Airflow (MWAA) DAGs. Write and optimize Redshift SQL; debug query performance, connection contention, and data mismatches across sources. Support near-real-time ingestion (Kafka/MSK CDC → Glue Streaming → S3 → Redshift). Investigate customer-reported analytics discrepancies (Jira/support tickets), root-cause them in the data, and communicate findings clearly to support, product, and engineering. Set up and respond to pipeline monitoring - CloudWatch metrics and alarms, monitoring DAGs, refresh health - and participate in incident triage and RCA. Develop deep product knowledge: understand what each metric means to our credit union customers and translate product changes into data model and dashboard updates. Ensure data quality, validation, and consistency across systems. Required Skills & Qualifications 3-4 years of experience in data engineering and/or