Support Delivery Lead in India

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership leader to drive growth, retention, and recurring revenue for the soundbox subscription business. The role requires managing the complete merchant subscription lifecycle, including acquisition quality, renewals, merchant engagement, churn reduction, and operational execution. Key Responsibilities - Subscription Growth: Drive merchant onboarding, ensure high-quality acquisition, improve activation-to-paid conversion, and expand the active merchant base. - Retention & Renewals: Improve renewal rates, reduce churn, and build win-back strategies for inactive merchants. - Merchant Lifecycle Management: Own the end-to-end journey, ensure active product usage, and coordinate service support to improve satisfaction. - Revenue Ownership: Drive Monthly Recurring Revenue (MRR), improve collections efficiency, and monitor subscription funnel metrics. - Team Management: Manage field sales and retention teams, monitor productivity, and drive performance reviews. - Analytics & Governance: Analyze churn and activation trends, track performance dashboards, and identify fraud or activation risks. Preferred Skills • Strong analytical and problem-solving capabilities • Hands-on experience with SQL, dashboards, reporting, and business analytics • Expertise in building automated reporting frameworks and KPI monitoring systems • Ability to convert large datasets into actionable business insights and growth opportunities • Experience managing retention, renewals, collections, pricing, or revenue growth initiatives at scale • Strong ownership mindset with a track record of driv

Associate Lead - Projects Electrical supports planning and execution of electrical projects in data centres. Responsibilities include supervising teams, integrating systems with cross-functional teams, and ensuring equipment installation, testing, and compliance with codes and regulations. Source: Adani Group | Job ID: 52280

Team Member - Customer Services supports customers by managing inquiries, resolving cargo and scheduling issues, and coordinating with internal teams to provide timely updates. This role ensures customer satisfaction, compliance with regulations, and contributes to process improvements for efficient service operations. Source: Adani Group | Job ID: 55795

The ERC Engineer - Utility supports the ERC Lead - Process in engineering and designing coal washeries and mineral processing plants. This role involves assisting in process planning, equipment selection, documentation preparation, vendor coordination, and ensuring project efficiency and innovation. Source: Adani Group | Job ID: 54916

The Lead – Contract Administration supports the strategic and operational contract management activities across Adani Realty’s residential, commercial, mixed-use, and urban infrastructure development projects. The role is responsible for end-to-end contract administration, including contract execution, change management, claims evaluation, risk identification, and stakeholder coordination to ensure effective contract governance. The position works closely with contractors, consultants, project teams, procurement, finance, and legal functions to ensure contractual compliance, timely documentation, dispute avoidance, and resolution of contractual issues. The role also drives adherence to contractual obligations, strengthens commercial controls, and promotes best practices in contract management across project sites. Source: Adani Group | Job ID: 54255

Team Member - Customer Services supports customers by managing inquiries, resolving cargo and scheduling issues, and coordinating with internal teams to provide timely updates. This role ensures customer satisfaction, compliance with regulations, and contributes to process improvements for efficient service operations. Source: Adani Group | Job ID: 54662

The Executive – Non-Litigation supports the organization's transactional legal, documentation, customer related documentations for various projects, and compliance functions by assisting in drafting, reviewing, and managing legal documents, coordinating with external consultants/ legal firms. This role ensures risk mitigation, effective contract management, and maintenance of legal records. Source: Adani Group | Job ID: 52038

Team Member - Techno Commercial (Mechanical/Utilities) supports the technical and commercial activities related to mechanical engineering and utilities management within the organization. This role involves assisting in project execution, vendor coordination, cost management, and the integration of new technologies to enhance operational efficiency. Source: Adani Group | Job ID: 32517

Team Member - Sales and Marketing supports the pursuit of global business opportunities, engaging in sales and marketing efforts, collaborating with stakeholders, and meeting sales targets to fuel the company's revenue growth. Source: Adani Group | Job ID: 45026

Team Member - Sales and Marketing supports the pursuit of global business opportunities, engaging in sales and marketing efforts, collaborating with stakeholders, and meeting sales targets to fuel the company's revenue growth. Source: Adani Group | Job ID: 45022

Team Member - Sales and Marketing supports the pursuit of global business opportunities, engaging in sales and marketing efforts, collaborating with stakeholders, and meeting sales targets to fuel the company's revenue growth. Source: Adani Group | Job ID: 46158

Team Member - Sales and Marketing supports the pursuit of global business opportunities, engaging in sales and marketing efforts, collaborating with stakeholders, and meeting sales targets to fuel the company's revenue growth. Source: Adani Group | Job ID: 50769

Software Engineer Build technology where every nanosecond matters. At Graviton, software isn't just a tool that supports trading. It is the infrastructure behind every research breakthrough, every trading decision and every competitive advantage. As a Software Engineer , you'll work on systems where performance, reliability and precision matter at an extraordinary scale. You'll partner closely with software engineers and quantitative researchers to build technology that processes enormous volumes of market data, powers quantitative research and supports live trading. You'll take on problems that don't have obvious answers — from designing high-performance systems and distributed infrastructure to eliminating bottlenecks measured in microseconds and building tools that make our researchers and engineers faster. Your work will go into production, be measured against real-world performance and have a direct impact on how our trading systems operate. If you enjoy solving hard engineering problems, understanding systems at a deep level and pushing technology to its limits, you'll feel right at home. What You'll Work On You'll work across the engineering stack that powers our quantitative research and trading platforms. Depending on your team, your work may include: Designing and building high-performance, low-latency systems in modern C++. Building distributed systems that process and analyze massive volumes of market data . Designing systems where latency, throughput and reliability directly influence trading performance . Working on Linux systems, networking, concurrency and multithreaded applications. Profiling systems, identifying bottlenecks and optimizing performance at the hardware and software level. Building robust infrastructure that supports quantitative research and live trading. Debugging complex production systems and solving problems where correctness and reliability are critical. Designing internal platforms and developer tools that accelerate research an

Production Engineer is responsible for executing and optimizing production processes while ensuring quality, safety, and cost efficiency. The role supports daily operations, resource planning, and reporting to ensure seamless and effective precast production. Source: Adani Group | Job ID: 58548

Production Engineer is responsible for executing and optimizing production processes while ensuring quality, safety, and cost efficiency. The role supports daily operations, resource planning, and reporting to ensure seamless and effective precast production. Source: Adani Group | Job ID: 58546