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Jobs in India
Support Director in India
1,358 active opportunities · Updated October 2026
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Explore current support director jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Financial Planning & Analysis Manager, Financial Planning & Analysis Overview: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. The Identity team resides within Mastercard’s Services organization. Mastercard Identity provides a complete view of the consumer digital identity footprint and the digital patterns it makes throughout the online journey. Identity is instrumental in developing solutions that transform the way consumers are authenticated and identity is verified. The Financial Planning & Analysis function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and exec
The NetSuite Developer – FSM is responsible for the configuration, development, and support of NetSuite solutions with a strong focus on the Field Service Management module. The ideal candidate will build, test, and maintain FSM workflows and integrations while partnering with functional consultants and clients to translate business requirements into technical solutions. Responsibilities Design, develop, and implement customized NetSuite solutions including scripts, workflows, and FSM configurations Configure and optimize FSM functionality — dispatch, scheduling, work orders, resource management Create custom scripts using SuiteScript 2.0/2.1 Communicate efficiently with functional consultants, project managers, and end-users Develop integrations with 3rd party systems via their APIs Troubleshoot and resolve issues within existing NetSuite/FSM implementations Perform release preview testing to ensure compatibility ahead of NetSuite upgrades Basic Qualifications Previous experience working with NetSuite ERP is mandatory 3+ years of experience creating custom scripts with SuiteScript 1.0/2.0/2.1 Direct hands-on experience with Field Service Management (FSM) required Experience using a GIT repository NetSuite SuiteCloud Developer Certification is a plus Desired Qualifications Hands-on cloud integration experience with NetSuite Integration Platform (NSIP), Celigo, or Boomi Experience in HTML, CSS3, JavaScript, jQuery Data management experience (SQL, XML, JSON) Web services experience (REST, SOAP) Active familiarity with utilizing AI tools (e.g., Claude Code, Codex) on a day-to-day basis to enhance development workflows College or University degree in Computer Science How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will: Put People First: Build trusted relationships with clients and mentor teammates. Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others. Bring Your
Replacement of Mr. Atul Saini who has resigned on account of Better Prospects. We have 2.84 LPA in excess to the budget we would like to Utilize 70000 annually more for this role as it needs to support the Adani Bungalows Hiring & EDP PDR. Address: 10th Floor, B/2, West gate business bay, corporate road, off. S G Highway, makarba, Ahmedabad Facility: GJ HR Recruitments Qualification: Graduate Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP574660
Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●
The Lead – IR & Compliance Advisory is responsible for providing specialist advisory, execution, and governance support on industrial relations (IR) and labour law compliance across the GCC and business units. The role ensures that workforce practices, IR frameworks, and compliance requirements are consistently implemented, monitored, and reported, enabling a risk-free and employee-trust-driven workplace. The role acts as a bridge between BU HR/IR teams, GCC Legal, and Group Compliance, ensuring operational alignment with policies and regulatory standards while supporting early risk identification and resolution of IR issues. Source: Adani Group | Job ID: 59115
Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8+ years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual
Job Title NPSS Quality Assurance Manager Job Description Job Title: NPSS Quality Assurance Manager Lead and execute compliant, risk-based assurance for computerized systems that support medical device quality and business processes. This role combines hands-on Computer System Validation (CSV), quality oversight, stakeholder leadership, and audit readiness across the system lifecycle. Focus CSV / CSA and Quality Assurance Experience 8+ years in regulated environments Work Model Office-based / Hybrid designation to be confirmed The opportunity As an NPSS QA Manager, you will own and strengthen the validation and assurance framework for non-product software and computerized systems used in a regulated medical device environment. You will partner with process owners, IT, Quality, Regulatory, Cybersecurity, Privacy, suppliers, and project teams to ensure systems are fit for intended use, compliant, inspection-ready, and maintained in a validated state. Your role Provide quality oversight and consultancy across the full computerized system lifecycle, including intended use, classification, validation planning, requirements, risk assessment, supplier assessment, test strategy, traceability, release, change control, periodic review, incident and problem management, and retirement. Develop, implement, and maintain computerized system validation deliverables, procedures, and guidance for CSV and Computer Software Assurance (CSA). Collaborate effectively with project teams and the NPSS team, consistently applying current GxP standards. Apply a risk-based, critical-thinking approach that scales assurance activities to patient safety, product qual
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer (Java Backend Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Switching Gateway provides a single payment connection that supports Mastercard and non-Mastercard branded financial transactions. It is a streamlined interface that enables transaction originators and receivers (e.g., merchants, financial institutions, and processors) to connect to other players in the payment ecosystem. Our team of integrators, analysts, testers and subject matter experts work together to build four platforms that encompasses full lifecycle of payment processing. We are looking for a Lead Product Manager-Technical to drive our customer experien
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Network Architect (Cisco, F5, Palo Alto) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Systems and Platform Architecture team is looking for a Lead Network Architect to design and provide oversight through all stages of the development life cycle from bid, concept through architecture, design, build, test and delivery into production. Role Typically, the role will require the holder to: • Produce High Level Designs for Platform infrastructure solutions. • Maintain the technology roadmap for Platform / Unix Solutions in line with end of support dates. • Work closely with cross functional teams including Delivery, Engineering and Operatio
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Overview Mastercard Merchant Cloud and Acceptance represent core strategic priorities for the Asia Pacific region. Our mission is to empower acquirers, merchants, payment service providers (PSPs), and payment facilitators by delivering seamless, best-in-class experiences across both digital and in-person commerce. We aim to position Mastercard Merchant Cloud as the leading platform for acceptance. As an integral part of Mastercard’s regional growth strategy, this role will support sales initiatives across Asia Pacific. Key responsibilities include conducting market research and benchmarking, contributing to go-to-market planning, supporting solution commercialization, and engaging in client-related activities. The individual will collaborate closely with cross-functional teams—including Product, Operations, Delivery, Compliance, Legal, Marketing, and other internal partners—to drive execution and deliver strategic outcomes. Role - Support the identification and assessment of potential opportunities for Merchant Cloud across APAC through data analysis and insight generation. - Conduct customer segmentation and lifecycle analysis to identify indicators of expansion, cross-sell, or product adoption potential - Analyze transaction characteristics and market data to suppo
Cost Estimation Executive ensures accurate and competitive project cost estimation and analysis through thorough assessment of bid documents, site conditions, and material availability. Collaborate effectively with cross-functional teams to gather necessary data and support vendor management activities. Utilize technical expertise to apply industry advancements and implement innovative cost-saving measures, while maintaining meticulous documentation and adherence to quality and safety standards. Source: Adani Group | Job ID: 54945
End to end responsible for: • forward-looking financial planning, scenario analysis and performance insights to improve returns and predictability. • revenue, collections, margin and cashflow forecasting with risk visibility and mitigation actions. • decision support for pricing, schemes, capital allocation and portfolio trade-offs using analytics. • standardized business review cadence and KPI governance with high data quality. Source: Adani Group | Job ID: 58733
We are seeking a professional with a hospitality background and at least 5-6 years of experience in front desk operations. The candidate should be experienced in visitor management call handling receptionist duties and general administrative support. Address: 18TH FLOOR, CAPITAL BUILDING, STAR BUCK, GR. FLOOR, OPP. ICICI BANK TOWAR, BACK ENTRANCE, BKC, BANDRA - EAST, 400051 Facility: PFIZER- MUMBAI- OFFICE- CORE FM Qualification: Graduate Experience: 5 - 10 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP575698
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Payroll Implementation & Integration-1 Position Summary The Senior Specialist, Payroll Implementation & Integration supports strategic payroll initiatives, including mergers and acquisitions (M&A), P&C Modernization programs, system implementations, and process improvement efforts. This role serves as a key execution resource responsible for coordinating testing activities, validating payroll and employee data, supporting implementation readiness, and assisting with solution deployments across payroll operations. Key Responsibilities M&A Integration Execution Support • Support payroll workstreams during mergers, acquisitions, divestitures, and organizational restructures. • Assist with payroll integration planning and execution activities. • Coordinate employee data collection, validation, and migration activities. • Prepare implementation documentation and integration trackers. • Support payroll readiness assessments and integration milestones. • Execute project tasks, risks, issues, and action items. • Assist in stabilization activities following acquisitions. P&C Modernization Implementation Support • Participate in payroll-related activities supporting Workday and P&C Modernization initiatives. • Support configuration validation
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