Support Director in India

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are seeking an independent Senior Salesforce Engineer who effectively balances technical excellence with a disciplined approach to the software development lifecycle. In this role, you will serve as a guardian of our codebase through implementation, rigorous peer reviews, automated testing, and comprehensive deployment support, ensuring the architectural integrity of our environments. Key Responsibilities Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role The team is seeking a talented Senior Software Engineer to become part of our TDI team in Bangalore, who can effectively balance technical excellence with a disciplined approach to the software development lifecycle. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years. With Okta’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications. Skills Exceptional communication skills, including technical writing in the English language Systematic problem-solving approach, coupled with a strong sense of ownership and drive Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN) Live and breathe SLIs, SLOs, error budgets and SLAs Strong belief in automating everything and reducing toil for yourself and teammates Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven Knowledge

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners to adopt, integrate, and deploy our solutions successfully. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location : Bengaluru, Karnataka, India Work Mode : Hybrid (2 days Onsite per week) Note : "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doing Design, develop, edit, and deliver accurate and effective developer documentation for Okta products. Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content. Follow our documentation guidelines to produce high quality documentation. Prioritize projects when working

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Staff Software Engineer Opportunity We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customization

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both developer.okta.com (APIs, SDKs, integration guides) and the help.okta.com (admin/product guides). Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. What you'll be doing Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team. Prioritize documentation work across concurrent initiatives to meet release dates. Create end-to-end feature documentation for multiple engineering teams. These include developer content (API references and SDK/CLI/Terraform guides) and admin/product content (feature and configuration guides). Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows. Become an expert in the Information Development team’s guidelines, processes, and tools. Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity. Analyze customer fe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is looking for a highly motivated Commission Analyst to take a role in driving our sales commission plans, calculations, and audit accuracy. Reporting to the Commissions Operations Manager, this role will be working cross-functionally with the Sales Org, Sales Ops, Financial Planning & Analysis, Accounting, Payroll, Legal, and HR teams. This role will be responsible for bonus calculations, commission inquiries, reporting, and analysis. What you’ll be doing Prepare system uploads, calculate, and reconcile the commissions payout in accordance with Okta’s monthly/quarterly cadence Assist in onboarding new hires, promotions, and terminations in Xactly Create, distribute and track completeness of sales compensation plans sign-off from sales personnel to ensure compliance with company policies Act as Point of Contact for all commissions related questions and provide thorough and timely answers to the sales and sales management teams and maintain regular customer service via ServiceNow tickets Effective communicator who can take complex logic and scenarios and describe them simply and clearly to various internal parties Develop, maintain, and update tool necessary to sales commissions reporting Create and maintain documentation to effectively manage all sales commission processes Provide cross-functional support regarding commissions related inquiries and requests Maintain, document, and adhere to internal controls to ensure Sox and policy compliance Ad H

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is searching for a Senior Analyst, Foreign Tax Compliance and Reporting to join Okta’s Global Tax Compliance and Reporting Team. The Senior Analyst will be pivotal in the success of Okta’s income tax compliance and reporting obligations. The ideal candidate is highly self-motivated with strong organizational, project management, and communication (written and verbal) skills. The role is based in Bengaluru, India and will report to the US Sr. Manager overseeing Okta’s global income tax compliance and reporting. It is expected that the candidate lives within commuting distance of Bengaluru, India and is willing to work in the office at least 2 days per week. Job duties and responsibilities may include assisting with the following: The work timings will be from 2pm IST to 11pm IST. Ensure timely and accurate filing of the company’s APAC, EMEA, and LATAM income tax compliance and reporting obligations Review income tax returns and statutory tax provisions prepared by service providers; prepare workpapers to support compliance and reporting Prepare and/or review tax payment calculations and facilitate making payments Assist with analyzing impacts of foreign income tax laws Assist with establishing processes related to new tax regimes (such as Pillar Two) or global expansion into new jurisdictions Assist with other projects including responding to taxing authority correspondence, preparing tax department budgets, reviewing engagement letters, reviewing invoi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity As an IT Automation and AI Engineer at Okta, you will be a key contributor to the team building the platforms and services that drive our internal AI transformation. We are moving beyond simple automation to build sophisticated, "agentic" workflows—utilizing LangGraph and Gemini Enterprise to create stateful, reasoning-capable systems that support our global workforce. This is a hands-on role for a professional engineer who excels at writing production-grade Python and is eager to bridge the gap between AI research and enterprise-scale applications. You will own the implementation of core features, orchestrating complex LLM interactions while ensuring performance, security, and reliability. What You’ll Be Doing Build Agentic Workflows: Develop and maintain stateful multi-agent systems using LangGraph to solve complex, non-linear business tasks. Gemini Integration: Implement and optimize LLM interactions using Gemini Enterpris

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. At Okta, we know that forging secure connections between people and technology is no small feat. So we trust each other, we support each other. We’re dedicated, passionate, innovative, and relentless problem solvers. We believe that providing simple and secure access to people and organizations everywhere will empower them with the confidence to reach their full potential. Okta is looking for a Regional Alliances Manager with strong deal, strategy and relationship management experience to partner with Okta’s Regional Solution Providers, Distributors and Channel Partners with the aim of extending and enhancing Okta’s channel eco-system in India. The ideal candidate will possess a strong background in cyber-security Channel and Partner management along with an understanding of all the elements that are required to enable partners to be successful with the Okta solution. A Regional Alliances Manager at Okta will need to think strategically and analytically about business, product and technical challenges, with the ability to create compelling value propositions

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Technology Engineering Executive Assistant (EA) will focus on providing a wide array of administrative support to leaders within our India site. Our team is in rapid-growth mode and the right candidate will be professional, tenacious, innovative and motivated! This role will have the ability to work cross-functionally across the company while also working with some of our external partners. The EA must be confident, detail oriented, and have the ability to proactively stay steps ahead of the team. In addition, the ideal candidate will remain flexible and be well versed in managing multiple time zones. This role will be based onsite in Bengaluru and will report into the VP, Engineering. What you will be doing: Manage and maintain multiple complex calendars Coordinate international travel Organize team events, socials, offsite meetings, etc Work closely with our HQ Eng and Admin teams Process expense reports Maintain trusting relationships with customers, prospects, team and contacts <li&gt

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio