Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh
Jobs in India
Support in Gurugram
50 active opportunities · Updated October 2026
Showing
15 jobs
Explore current support jobs in Gurugram. Filter by work mode, employment type, experience, department, date posted and distance.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Tax Overview: This role is responsible for supporting global employment tax compliance, advisory, risk management, and project execution activities. The role serves as a key technical resource and works closely with regional stakeholders and external advisors to ensure operational excellence and compliance across global employment tax processes. Role: • Support internal stakeholders on federal, state, and local employment tax compliance activities, such as reviewing tax notices, statutory tax filings, and reconciliations • Assist in research to support tax positions, resolve multi-state withholding issues, reciprocity agreements, nonresident allocation questions, and cross-border tax implications • Assist in taxation and reporting of equity compensation and incentive plans (RSUs, stock options, ESPP, ISIP-type plans) across jurisdictions, including year-end true-ups, and recharge arrangement considerations. • Provide tax guidance to cross-functional partners on the employment tax implications of compensation, benefits, travel & expense programs, and remote/flexible work arrangements globally. • Collaborate with stakeholders to develop processes and procedures to ensure accurate tax reporting and withholdings on employee compensation and benefits including long-term incentives and bonus
Software Engineer Build technology where every nanosecond matters. At Graviton, software isn't just a tool that supports trading. It is the infrastructure behind every research breakthrough, every trading decision and every competitive advantage. As a Software Engineer , you'll work on systems where performance, reliability and precision matter at an extraordinary scale. You'll partner closely with software engineers and quantitative researchers to build technology that processes enormous volumes of market data, powers quantitative research and supports live trading. You'll take on problems that don't have obvious answers — from designing high-performance systems and distributed infrastructure to eliminating bottlenecks measured in microseconds and building tools that make our researchers and engineers faster. Your work will go into production, be measured against real-world performance and have a direct impact on how our trading systems operate. If you enjoy solving hard engineering problems, understanding systems at a deep level and pushing technology to its limits, you'll feel right at home. What You'll Work On You'll work across the engineering stack that powers our quantitative research and trading platforms. Depending on your team, your work may include: Designing and building high-performance, low-latency systems in modern C++. Building distributed systems that process and analyze massive volumes of market data . Designing systems where latency, throughput and reliability directly influence trading performance . Working on Linux systems, networking, concurrency and multithreaded applications. Profiling systems, identifying bottlenecks and optimizing performance at the hardware and software level. Building robust infrastructure that supports quantitative research and live trading. Debugging complex production systems and solving problems where correctness and reliability are critical. Designing internal platforms and developer tools that accelerate research an
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist – Regional Customer Success Operations, Services Specialist – Regional Customer Success Operations, Services Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Regional Customer Success teams play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for customer experience, this team is accountable for a strong onboarding experience, providing ongoing strategic support, and fostering long-term relationships. They work collaboratively with cross-functional teams to address customer needs, gather feedback on product improvements, develop tailored strategies that enhance customer satisfaction and retention, build customer advocacy to support our B2B marketing campaigns and create leads for value expansion for our Business Development teams. By focusing on proactive engagement and personalized service with our customers, the team is dedicated to driving customer value and contributing to the overall growth of the organization. About the Role Are you passionate ab
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Homes team is responsible for growing Airbnb’s supply base and growing the destination business, ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and growth of our supply in India. This will involve managing & growing Airbnb Supply and working very closely with your partners to ensure their growth. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of market success. This includes developing acquisition strategies, managing relationships with strategic partners—including creating new partnerships—and working closely with them to grow those relationships and make Airbnb the preferred platform of choice. You will also develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day: Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets. Conduct regular optimization calls and business reviews with partners to
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Senior Analyst to own and evolve a best-in-class tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will sit at the intersection of operations and technology — driving systematic improvements, scaling tooling infrastructure, and ensuring agents across global vendor sites have the tools they need to operate efficiently and safely at Roblox's scale. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exceptional service to our internal customers. You will Administer and configure applications — including Zendesk, Absorb, JIRA, and other third-party and internally developed tools — to support 24/7 operations across multiple vendor sites. Design and implement queue and routing systems that reduce agent decision fatigue, enable quality support interactions, and support seamless multi-site operations. Analyze and translate b
Job Title Service Network & Technical Operations Manager Job Description Job title: Service Network & Technical Operations Manager Your role: • Consumer Care & Service Network Management: Manage and strengthen the consumer care and authorized service network to ensure high-quality and timely service support. New Product Introduction (NPI) Training: Plan and conduct technical training for service centre teams on new product launches, product features, repair procedures, and troubleshooting. Spare Parts Management: Ensure availability and proper management of spare parts across service centres, including forecasting, inventory monitoring, and resolution of critical shortages. Safety Case Management: Identify, monitor, investigate, and coordinate closure of product/service-related safety cases in accordance with company safety standards and escalation procedures. Technical Product Knowledge: Develop and maintain strong technical knowledge of products, including functionality, installation, troubleshooting, repair, and common failure modes. Service Centre Claim Management: Manage service centre claims related to warranty repairs, spare parts, labour, and other service activities. Ensure claims are accurately validated, processed, and resolved within defined timelines. Service Quality Improvement: Monitor service performance and identify recurring technical issues, driving corrective and preventive actions with relevant teams. Cross-functional Coordination: Coordinate with Product Development, Quality, Supply Chain, Sales, and Customer Care teams to resolve technical and service-related issues. Performance Monitoring: Track key service network KPIs such as turnaround time, first-time fix rate, repeat complaints, claim closure
NK Securities Research is a leading financial firm that leverages cutting edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High Frequency Trading across different asset classes. Responsibilities: As a Quantitative Researcher, you will: • Develop and enhance trading models using our in-house platform • Analyze extensive financial data sets to unearth trading opportunities • Provide analytical support to our experienced traders • Develop predictive models for market movements • Mentor interns and freshers, grooming them as future teammates Qualifications: The ideal candidate will possess: A degree in Computer Science, Mathematics, or Engineering from a leading institution. 0-4 years of relevant work experience. Exceptional analytical and problem-solving skills. Proficiency in programming, particularly in C++ or C. Working knowledge of Linux, Python, and shell scripting. A curious mindset and a passion for understanding complex systems. A disciplined and consistent work ethic. Strong communication and interpersonal skills. Previous experience in a startup or the High-Frequency Trading (HFT) industry will be an added advantage. What We Offer: Competitive salary package Opportunity to work in a dynamic and collaborative environment Career growth and development opportunities Catered breakfast and lunch Annual international and domestic trips Monthly team dinners
NK Securities Research is a leading financial firm that leverages cutting edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High Frequency Trading across different asset classes. About the Role: We are hiring a Graduate or CA Inter-qualified professional with a strong foundation in accounting, bookkeeping, taxation, and statutory compliance. This role is ideal for someone looking to apply their academic knowledge in a real-world, fast-moving financial services environment. You will play an active role in maintaining books of accounts, assisting with audits, preparing reports, and supporting financial operations in a broking environment. Key Responsibilities: Accounting & Bookkeeping: Maintain day-to-day accounting entries in Tally/ERP. Prepare journal entries, accruals, and ledger reconciliations. Ensure timely closure of books and preparation of trial balances. Banking & Reconciliations: Handle daily bank reconciliations and monitor fund flows. Reconcile intercompany and client accounts periodically. Track outstanding balances and coordinate for settlements. Statutory & Regulatory Compliance: Assist in preparing GST returns, TDS workings, and other tax compliances. Work on preparation and filing of ROC and SEBI-related documents under guidance. Coordinate with consultants/auditors for monthly and annual audits. MIS & Reporting: Prepare MIS reports, cash flow statements, and expense trackers. Assist senior finance team in budgeting and variance analysis. Ensure accuracy and timeliness in all financial reporting activities. Qualifications & Skills: Graduate or Semi-Qualified CA (CA Inter) Prior experience in a CA firm Hands-on experience with Tally Prime Good working knowledge of TDS, GST, and statutory/compliance filings Exposure to accounting, taxation, and regulatory compliance Strong analytical and problem-solving skills Ability to work
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Executive Assistant is a strong team player with experience supporting C-suite executives in an entrepreneurial or start-up environment. You can multitask, prioritize, demonstrate exceptional organization, and take ownership over your assignments. You thrive in a mission-driven culture, supporting collaboration and thinking outside the box. You can easily adapt to change in a fast-paced environment and demonstrate a practical approach to problem solving. No task is too big or small. WHAT YOU’LL DO: Work closely with the leaders and first assistant to help manage an ever-changing calendar. Arrange detailed domestic and international travel plans. Track expenses and compile expense reports for the leader using Concur. Maintain a highly organized system to help manage important correspondence and sustain an efficient internal workflow. Act as “the glue” between clients, partners, vendors, and internal associates, keeping important initiatives on track and communication streamlined. Conduct appropriate research, prioritization and follow ups on incoming and upcoming tasks, and determine appropriate course of action. Suggest and implement ways to improve processes to help workflow efficiency. Develop plans and help manage events such as team building off-sites, workshops and board meetings. Assist with personal tasks as needed. WHAT YOU’LL NEE
Role: VPN Engineer Location: Gurgaon Graviton is a privately funded quantitative trading firm striving for excellence in financial markets' research. We are seeking a Network Engineer for our team in Gurgaon. Graviton trades across a multitude of asset classes and trading venues using a gamut of concepts and techniques ranging from time series analysis, filtering, classification, stochastic models, pattern recognition to statistical inference analysing terabytes of data to come up with ideas to identify pricing anomalies in financial markets. Responsibilities Manage and support corporate network infrastructure across multiple locations, including routers, firewalls, switches, wireless access points, VPN gateways, Internet links, and LAN/WAN connectivity. Configure and troubleshoot VPN technologies such as IPsec, SSL VPN, site-to-site VPN, remote-access VPN, WireGuard, OpenVPN, and FortiClient/FortiGate VPN, including issues related to authentication, tunnels, routing, DNS, packet loss, performance, split tunnelling, and firewall policies. Manage secure connectivity between offices, data centres, cloud environments, and remote users. Configure and maintain office LAN infrastructure, including VLANs, trunk/access ports, inter-VLAN routing, DHCP, DNS, NAT, ACLs, static routing, BGP, and OSPF where required. Manage multiple ISP connections, including primary and backup Internet links, automatic failover, and monitoring of utilization, latency, jitter, packet loss, and link availability. Coordinate with ISPs and telecom providers for new circuits, link failures, bandwidth upgrades, routing issues, packet-loss investigations, and service escalations. Manage firewall policies, NAT rules, VPN policies, network objects, and routing, while regularly reviewing and removing unnecessary access. Implement network segmentation across user, server, management, guest, and other business networks, while maintaining secure administrative access to network equip
About the Role We are looking for a skilled and detail-oriented Python Developer to join our team. In this role, you will focus on writing efficient scripts, analyzing complex data, and delivering actionable insights through clear and accurate visualizations. The ideal candidate will be a fast learner with a strong foundation in software development principles and a passion for solving challenging problems. Key Responsibilities Design and develop efficient Python scripts for data analysis and automation. Build accurate and insightful data visualizations to support decision-making. Implement and maintain alerting tools to monitor data workflows and systems. Collaborate with cross-functional teams to gather requirements and deliver solutions. Apply strong knowledge of data structures, algorithms, and OOP concepts to write performant, maintainable code. Continuously optimize and improve data processing pipelines for scalability and performance. Key Requirements Experience: 2–5 years as a Software Engineer or Python Developer. Strong proficiency in Python with the ability to quickly learn new frameworks and libraries. Hands-on experience with SQL for querying and data manipulation. Experience with data visualization/plotting tools (e.g., Matplotlib, Seaborn, Plotly). Familiarity with alerting and monitoring tools . Solid understanding of data structures, algorithms, and OOP concepts . Excellent problem-solving skills, analytical thinking, and attention to detail. Benefits: Our open and casual work culture gives you the space to innovate and deliver. Our cubicle free offices, disdain for bureaucracy and insistence to hire the very best creates a melting pot for great ideas and technology innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation 6 weeks of paid vacation Monthly after work parties Catered breakfast and lunch Fully stocked kitchen International team outing
Description: Graviton is a privately funded quantitative trading firm striving for excellence in financial markets' research. We are seeking a Quantitative Researcher for our team in Gurgaon. This team trades across a multitude of asset classes and trading venues using a gamut of concepts and techniques ranging from time series analysis, filtering, classification, stochastic models, pattern recognition to statistical inference analysing terabytes of data to come up with ideas to identify pricing anomalies in financial markets. Responsibilities: Develop new or improve existing trading models using in-house platforms Use advanced mathematical techniques to model and predict market movements Analyse large financial datasets to identify trading opportunities Provide real time analytical support to experienced traders Requirements: Possess a degree in a highly analytical field, such as Engineering, Mathematics, Computer Science from IITs schools Quantitative bent of mind A working knowledge of Linux/Unix Programming experience, preferably in C++ or C No prior knowledge of financial markets is needed but must have a strong interest in learning about financial markets. Have a strong work ethic Hard Working Benefits: Our open and collaborative work culture gives you the freedom to innovate and experiment. Our cubicle free offices, non-hierarchical work culture and insistence to hire the very best creates a melting pot for great ideas and technological innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation Annual international team outing Fully covered commuting expenses Best-in-class health insurance Delightful catered breakfasts and lunches A well-stocked kitchen 4 week annual leaves along with market holidays Gym and sports club memberships Regular social events and clubs After work parties
Description: Graviton Research Capital LLP, Gurgaon is looking to hire Software Engineers for our Core Technology team which has some of the best programmers in India working on cutting edge technologies to build a super fast and robust trading infrastructure handling millions of dollars worth of trading transactions every day. As a Senior Software Engineer with Graviton your responsibilities will include: Designing and implementing a high-frequency automated trading system, that trades on multiple exchanges Building live reporting and administration tools for the trading system Performance optimization and improving the overall latency of systems, through algorithm research and using cutting edge tools and techniques End-to-end ownership of modules, including designing, development, deployment and support Growing the team through involvement in the regular hiring process and occasional campus recruitments Requirements : The ideal requirements for our candidates are: A degree in Computer Science 3-5 yrs Experience with C/C++ and object-oriented programming Experience in HFT industry Expertise in algorithms and data structures Excellent problem solving skills Strong communication skills A working knowledge of Linux systems Any of the following is a plus: A good understanding of TCP/IP and Ethernet Knowledge of any other programming language e.g. Java, Scala, Python, bash, Lisp, etc. Familiarity with parallel programming models and parallel algorithms Experience with big data environments e.g. Hadoop, Spark etc. Benefits: Our open and collaborative work culture gives you the freedom to innovate and experiment. Our cubicle free offices, non-hierarchical work culture and insistence to hire the very best creates a melting pot for great ideas and technological innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation Annual international team outing Fully covered commuti
From ₹6.7L/yr
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Senior operations Specialist, you will contribute to operational efficiency by supporting the Homes supply, onboarding funnels and assessing their readiness for listing on Airbnb, ensuring alignment with policy, design, and regulatory requirements. Through reliable delivery of key performance metrics and a growing understanding of domain knowledge, this role will support informed decision-making and consistent operational execution. By assisting with operational workstreams, flagging opportunities for workflow improvements, the role will contribute to continuous improvement and the overall success of the program. A Typical Day: As a member of the Operations team, you will apply foundational principles, practices, and methodologies within your designated focus area, developing expertise across a range of workflows. This role requires a blend of functional knowledge and hands-on experience to support efficiency and effectiveness in day-to-day operations. Review, qualify, and enrich global supply leads from multiple sources to support Airbnb's supply growth. Resolve complex lead qualification cases and provide guidance using sound business judgment. Serve as an SME/SPOC for assigned supply verticals, ensuring consistency and quality. Mentor new hires and support onboarding, training, and
Other cities to consider
More places hiring for this role
Get new support jobs in Gurugram, India by email
Daily job updates · Unsubscribe anytime