Support in India

DR ASHWANI KUMAR VIJ : have been retained to select a one : Regional Sales Manager - Sales. for young organisation dealing in import, marketing and after sales support of state of art medical equipment all over india. Qualification / Profile Desired : B Sc / M Sc / Engineers with MBA From Premium Institute Preferred. Our client is looking for Result oriented Electronics / Bio-medical Engineers having 8 - 15 years of relevant experience of selling Medical equipment such as urology / neuro physiology equipment to Govt and Private Hospitals / Large clinics etc. Job would involve extensive travelling in the northern region to meet the Sales targets and develop new clients. Candidates having lessor experience would be considered for the Position of Business Development Manager Those who have applied earlier need not apply again. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ - President : Sales Recruitment

Customer care and customer service are both processes that help customers with a product or service, but customer care focuses more on building an emotional connection with the customer: Customer care Involves building an emotional connection with customers and ensuring that agents solve customer problems while also supporting their emotional needs. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Customer service Involves providing support to customers before, during, and after they purchase a product or service. This may include answering questions, resolving concerns, or troubleshooting problems. Some qualities of good customer service include: Empathy: Understanding another person's emotions and perspective Problem solving: Being able to solve problems Communication: Being able to communicate effectively Active listening: Focusing completely on what another person is saying Promptness: Handling customer concerns in a timely manner Professionalism: Treating customers with respect and representing the company in a good light

AI Assistant (Professional) Job Summary We are looking for a proactive and technology-oriented AI Assistant (Professional) who can effectively use Artificial Intelligence, Information Technology, and digital tools to improve productivity, automate routine tasks, support decision-making, and facilitate day-to-day professional work. Key Responsibilities • Facilitate and manage all types of work using AI and Information Technologies. • Use AI tools and applications to improve efficiency, productivity, and work quality. • Research, analyse, organise, and present information using AI and digital technologies. • Assist in preparing reports, documents, presentations, data analysis, and other professional outputs. • Identify opportunities for AI-based automation and process improvement. • Use appropriate AI tools for drafting, summarising, analysing, researching, and managing information. • Support various departments and team members in adopting and effectively using AI tools. • Maintain proper documentation and records using digital systems. • Stay updated with the latest developments in AI, automation, software, and information technology. • Ensure responsible, accurate, and confidential use of AI and technology in professional work. • Perform any other technology-related or AI-enabled tasks assigned by management. Required Skills & Qualifications • Graduate in any relevant discipline; qualification in IT, Computer Applications, Business, Commerce, or related fields will be an advantage. • Strong understanding of AI tools, productivity applications, and information technology. • Good analytical, research, and problem-solving skills. • Excellent communication and documentation skills. • Ability to learn and implement new AI tools quickly. • Good knowledge of MS Office / Google Workspace and other digital applications. • Ability to handle multiple tasks and work independently. • High level of confidentiality, accuracy, and professional responsibility. Preferred • Practical

Job Title: Back Office Executive Position Overview: We are seeking an organized, detail-oriented Back Office Operations Associate to handle essential administrative and operational tasks. In this role, you will support front-facing teams by managing data, maintaining documentation, processing records, and keeping day-to-day administrative workflows running smoothly. Key Responsibilities: • Data Entry & Management: Accurately enter, update, and maintain records, databases, and customer information in company systems. • Document Processing: Review, categorize, and archive incoming files, contracts, invoices, and reports in accordance with company policy. • Workflow Support: Coordinate with sales, customer support, and finance departments to process requests and resolve internal inquiries. • Reporting: Compile daily, weekly, or monthly routine operational reports using spreadsheets and management tools. • Quality Assurance: Inspect data inputs and documents to identify errors, discrepancies, or missing details before finalizing records. • Inventory & Supplies: Monitor administrative supply levels and submit reorders as needed to support general office operations. Requirements: Education & Experience High school diploma or equivalent (associate or bachelor’s degree preferred); 6 Months 2 Years of Back office. Technical Skills Proficiency in Microsoft Office (Excel, Word, Outlook) and standard database management software. Core Competencies Strong attention to detail, excellent time management, and solid written communication. Work Style Ability to work independently with minimal supervision and handle repetitive tasks efficiently. Preferred Female Candidate Working Conditions • Hours: Standard business hours (Monday Saturday). • Timings: 9:30 AM- 6:30 • Salary: Based on current drawn About INTECH Insurance Surveyors & Loss Assessors Founded in 1994, INTECH is an IRDAI-licensed leader in independent loss assessment, risk inspection, and property valuation across In

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support

call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

Improving customer service: Identifying areas for improvement and working to improve customer service Creating a pleasant work environment: Ensuring a positive work environment for the customer support team Customer support executives should have excellent communication skills, including the ability to read, write, listen, and communicate clearly. They should also have a thorough understanding of the products and services offered by the company. Review platforms are growing in popularity and more consumers are relying on other people's opinions/experiences

call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel

customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services. Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve

Role: SAP ABAP Consultant Location: Bangalore, Coimbatore, Hyderabad, Pune Key Responsibilities: Develop and maintain SAP ABAP programs to support business processes. Work with ALE/IDoc configurations and troubleshooting to ensure smooth data transfer across systems. Integrate and manage web services within the SAP environment. Support and manage Master Data using SAP MDM tools. Collaborate with cross-functional teams to gather requirements and deliver effective technical solutions. Required Skills: Strong expertise in SAP ABAP. Hands-on experience with ALE (Application Link Enabling) and IDoc development/troubleshooting. Knowledge and experience working with Web Services in SAP. Familiarity with SAP MDM (Master Data Management). Ability to work in a team and communicate effectively with stakeholders. Skills:Sap Mdm,Sap Abap,Web Services

Building relationships: Ensuring a positive experience for customers and building strong customer relationships customer care executive, also known as a Customer Care Representative (CSR), is the primary point of contact for customers. Their responsibilities include: Customer support: Handling customer inquiries and complaints, and providing information about products or services Communication: Interacting with customers via phone, email, social media, and in person Building relationships: Ensuring a positive experience for customers and building strong customer relationships Representing the brand: Embodying the values and ethos of the brand in every interaction

Conducting surveys: Performing quality assurance surveys with customers and providing feedback to the team Improving customer service: Identifying areas for improvement and working to improve customer service Creating a pleasant work environment: Ensuring a positive work environment for the customer support team

Improving customer service: Identifying areas for improvement and working to improve customer service Creating a pleasant work environment: Ensuring a positive work environment for the customer support team Customer support executives should have excellent communication skills, including the ability to read, write, listen, and communicate clearly. They should also have a thorough understanding of the products and services offered by the company.

Handling Customer Grievances and Complaints. Customer care executives also need to handle complaints about defective products, Customer Support Executive plays a pivotal role in managing customer satisfaction and ensuring that issues are promptly and efficiently resolved. Positioned .

Gather customer feedback They gather and analyze customer feedback to help improve products and services. Build relationships They strive to maintain a positive relationship between the customer and the business. Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents.