Technical Escalations Engineer 2 in India

Collaborate with other teams They collaborate with other teams, such as technical support, sales, or product development, to resolve customer issues. Coach and train They coach and train their team to be successful agents. Identify customer service channels They identify customer service channels and solutions for managing customer concerns. Some skills that are important for customer support executives include: Communication skills Problem-solving skills Empathy Technical proficiency Time management Patience Adaptability Attention to detail

The Lead Engineering – Reactor Island will be responsible for engineering management, technical integration, and design oversight of all Reactor Island systems for nuclear power projects. The role will serve as the focal point between technology suppliers, Owner's Engineers, EPC contractors, regulatory agencies, and internal project teams to ensure safe, compliant, and timely engineering delivery of the Nuclear Steam Supply System (NSSS) and associated safety-related systems. The position will support the Head – Nuclear Engineering in establishing engineering excellence, maintaining design integrity, ensuring regulatory compliance, and enabling efficient project execution across all phases from technology selection through commissioning and operational handover. This role is aligned with AAEL's objective of building internal nuclear engineering capability and progressively strengthening design ownership. Source: Adani Group | Job ID: 56069

The Construction Piping Team Member executes piping jobs efficiently within specified engineering drawings, technical specifications, work scope, construction codes, and project parameters. They ensure timely completion of tasks, maintain high quality and safety standards, support the preparation of spools for inspection, and facilitate smooth commissioning and handover processes. Source: Adani Group | Job ID: 53620

The Construction Piping Team Member executes piping jobs efficiently within specified engineering drawings, technical specifications, work scope, construction codes, and project parameters. They ensure timely completion of tasks, maintain high quality and safety standards, support the preparation of spools for inspection, and facilitate smooth commissioning and handover processes. Source: Adani Group | Job ID: 53014

To manage techno-commercial activities for power plant operations, ensuring effective coordination between technical and commercial functions, contract management, and cost optimization. Source: Adani Group | Job ID: 53309

The objective of the job is to handle project co-ordination with different EPCM- contractors, resolve technical queries, as per project specifications. Plan and track deliverables as per project planning. Knowledge of plant layout and piping concepts of stress analysis, optimize layout, contribute during model reviews, understanding of codes and standards, skill set of 3D-Model. Source: Adani Group | Job ID: 41654

Responsible for Monitoring, Supervising, Technical Support, Inspection and Clearance of Projects Executed by ANIL Customers Source: Adani Group | Job ID: 38993

To drive standardization, governance, and operational excellence of Technical Services across all group locations by establishing uniform IFM standards, technical specifications, maintenance frameworks, and performance metrics. The role is responsible for developing and implementing group-wide technical service policies, ensuring asset reliability, regulatory compliance, cost optimization, and consistent service delivery across office, residential, industrial, and mixed-use facilities while enabling scalable growth and best-in-class workplace infrastructure management Source: Adani Group | Job ID: 55944

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based remotely in the Indian region. As an ideal candidate, you will have: 5+ years of pre-sales experience with enterprise software and technical aptitude Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) Working knowledge of UI development with demonstrable skills in semantic HTML, modern CSS, and TypeScript, integrated with frameworks(e.g, Vue.js , React.js , Angular.js ). Should demonstrate working knowledge of using AI agents (e.g Cursor, v0, Lovable, Windsurf) to orchestrate UI designs and interfaces. Proficient in deploying applications to the Cloud with cloud best practices(DevOps) any one cloud provider preferable AWS. Experience with benchmarking, profiling and performance tuning of Database systems 3+ years of software development experience Excellent presentation and communication skills A Bachelor’s degree or equivalent work experience As an ideal candidate, you may also have: Experience selling databases and/or deploying applications with any of the major cloud providers Experience with database progra

We are looking for a passionate technologist to join our Pre-Sales organization and help ensure our growth is grounded in strong technical alignment between MongoDB, our partners, and the needs of our customers. MongoDB Solutions Architects help customers and partners design and build reliable, scalable systems using our data platform. On the Partners team, this role goes beyond core solution design and includes driving technical strategy with hyperscalers, GSIs, ISVs, and ecosystem partners; shaping joint solutions; and creating repeatable field assets that accelerate adoption. You will work closely with sales, partner, and technical stakeholders to solve business problems with MongoDB, influence complex opportunities, and help build partner-led growth in India and across the region. This role will be based remotely in Bengaluru. What you'll do at MongoDB Design scalable, secure, and high-performing application, data, and AI architectures using MongoDB Atlas for customer and partner-led solutions Act as a trusted technical advisor to partners, sellers, and customers by guiding architecture reviews, modernization strategies, and deployment decisions across cloud and hybrid environments Work on complex partner and ecosystem opportunities that require deep technical discovery, solution mapping, demos, proofs of value, sizing, and technical documentation Build and refine joint partner offerings, integration patterns, quick starts, workshops, demos and reference architectures with hyperscalers, ISVs, and strategic ecosystem partners Create reusable field assets such as demos, presentations, sample architectures, workshops, and technical guidance that help sellers and partners scale MongoDB adoption. Advise on modern AI application patterns including RAG, vector search, agentic workflows, and integration approaches across partner ecosystems Support field and partner teams with implementation guidance, technical objections, and practical workarounds where product capabili

This role can be based remotely in India. Position Summary We are seeking an exceptional Principal Technologist to join our team in India. This pivotal role will work closely with our account teams to engage with C-suite executives and senior technical leaders at MongoDB’s most strategic customers. You will bridge the gap between complex data architectures and AI to power business transformation, positioning MongoDB as the premier platform for modernizing legacy systems and building next-generation AI applications. As a recognized technical thought leader, you will shape industry perspectives through regular activities including high-impact technical evangelism and thought leadership, executive roundtables, presentations delivered to customers, keynotes at MongoDB and industry events, and regularly briefing tier-1 press, media, and analysts as a credible and trusted company spokesperson. Qualifications 10+ years of experience in customer and market-facing roles at the principal or Field CTO level Recognized technical leader with deep hands-on experience with enterprise-scale applications Influence & Scalability: Demonstrated success in scaling your technical influence and earned credibility. Experience speaking at major tech conferences, hosting technical webinars, or contributing deeply to the developer community (via technical blogs, open-source contributions, or whitepapers) is highly desired Deep portfolio and history of published content, presentations at events, interviews or quotes in the the press and media Executive Presence: Exceptional ability to command a room with credibility, deliver compelling keynote presentations, and influence technology strategies with a CxO audience Strong understanding of database architectures, distributed systems, and cloud computing concepts, with experience in distributed systems design, including scalability, fault tolerance, and consistency models Familiarity with modern application development frameworks and han

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our AI / ML initiatives at Ema. We are seeking an AI / ML technical leader who can take a vision and build it. As a Principal ML Engineer at Ema, you will be a senior technical leader responsible for shaping the machine learning roadmap, architecting large-scale ML systems, driving innovation, and ensuring our mixture of expert models (LLM + SLM + Custom Model) is accurate and performant at scale. You will collaborate across teams (research, product, infra, data, etc.), mentor senior engineers, and influence strategy and execution at company-wide levels. Responsibilities Lead the technical direction of GenAI and agentic ML systems that power enterprise-grade AI agents — spanning reasoning, retrieval, tool use, and integrations across various SaaS products. Architect, design, and implement scalable production pipelines for model training, fine-tuning, retrieval (RAG), agent orchestration, and evaluation — ensuring robustness, latency efficiency, and continuous learning. Define and own the multi-year ML roadmap for GenA

We are looking for a hands-on Project Manager with 4-5 years of experience driving technical programs within engineering teams. The ideal candidate has strong command of SDLC processes, is fluent with Atlassian tooling, and has a track record of managing stakeholders across product, engineering, and senior leadership. This role requires someone who can run day-to-day program management with an agentic, ownership-driven mindset — proactively identifying risks, unblocking teams, and reporting on productivity without needing constant direction. Key Responsibilities • SDLC & Program Delivery: Plan, manage, and drive execution of technical programs across the full SDLC — from requirements and design through development, testing, release, and post-launch support. • Technical Program Management: Own sprint planning, backlog grooming support, release schedules, and cross-team dependency tracking for engineering programs. • Atlassian Tooling: Configure, maintain, and drive adoption of Jira, Confluence, and related Atlassian tools for project tracking, workflows, dashboards, and documentation. • Stakeholder Management: Partner closely with product managers, engineering leads, and senior leadership to align on priorities, timelines, trade-offs, and status; run steering/status meetings and executive updates. • Productivity Reporting: Track, analyze, and report team and program productivity metrics (velocity, cycle time, throughput, sprint predictability) and translate them into actionable insights for leadership. • Risk Management: Proactively identify, log, and mitigate program and delivery risks; maintain risk registers and drive timely resolution of blockers and issues. • Agentic Program Ops: Independently manage day-to-day program operations — standups, follow-ups, documentation, and coordination — with an agentic, self-driven approach that minimizes hand-holding. • Documentation & Reporting: Maintain clear, up-to-date program documentation, RAID logs, roadmaps, an

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Job Description Your Role at Baxter This is where your work saves lives. As a Principal Product Cybersecurity Engineer, you will own and direct the cybersecurity design, architecture, and analysis of medical devices, digital platforms, and connected healthcare solutions. You will serve as a cybersecurity subject matter expert, leading security initiatives from concept through deployment while providing technical leadership and mentorship across cross-functional teams. You will drive cybersecurity strategy, influence technical decision making, and ensure prod