Technical Escalations Engineer 2 in India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Tax Overview: This role is responsible for supporting global employment tax compliance, advisory, risk management, and project execution activities. The role serves as a key technical resource and works closely with regional stakeholders and external advisors to ensure operational excellence and compliance across global employment tax processes. Role: • Support internal stakeholders on federal, state, and local employment tax compliance activities, such as reviewing tax notices, statutory tax filings, and reconciliations • Assist in research to support tax positions, resolve multi-state withholding issues, reciprocity agreements, nonresident allocation questions, and cross-border tax implications • Assist in taxation and reporting of equity compensation and incentive plans (RSUs, stock options, ESPP, ISIP-type plans) across jurisdictions, including year-end true-ups, and recharge arrangement considerations. • Provide tax guidance to cross-functional partners on the employment tax implications of compensation, benefits, travel & expense programs, and remote/flexible work arrangements globally. • Collaborate with stakeholders to develop processes and procedures to ensure accurate tax reporting and withholdings on employee compensation and benefits including long-term incentives and bonus

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Role We are seeking a seasoned Manager, Software Engineering with 12+ years of experience to lead our Database Engineering and Cloud Infrastructure team. In this role, you will lead a team of high-performing engineers responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. You will bridge technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments. Key Responsibilities Technical Leadership & Architecture Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across AWS (RDS PostgreSQL, MySQL, Aurora) and Azure (Database for PostgreSQL/MySQL, Azure SQL Managed Instance). Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR). Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies. In-Memory Infrastructure & Open-Source Strategy Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning. Spearhead open-source caching initiatives and migration pathways from Redis to Valkey (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend. Aut

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to suppor

Senior Compliance Specialist Position Description SingleStore is building a real-time data platform that helps organizations transact, analyze and act on data in a single system. We are committed to operating with strong security, privacy and resilience standards across our products, services and internal operations. We are seeking an experienced and highly motivated Senior Compliance Specialist to help scale our security, privacy and compliance programs. This role will be responsible for maintaining key certifications, driving cross-functional compliance initiatives, overseeing development and management of our privacy program, supporting compliance with the Digital Operational Resilience Act (DORA), and helping mature our Business Continuity Management System (BCMS). The ideal candidate is practical, organized and collaborative, with experience translating regulatory and framework requirements into durable operational processes across technical and business teams. Job Responsibilities Support governance activities across the security, privacy and compliance program, including maintaining Information Security Management System documentation, evidence, policies, procedures and audit trails. Help maintain and improve active certifications and attestations such as ISO/IEC 27001, SOC 2 Type II, HIPAA and PCI DSS, while coordinating with stakeholders across the business to ensure ongoing compliance. Drive readiness efforts for new compliance objectives, certifications and customer-driven assurance requirements. Participate in enterprise risk management activities, including risk methodology, risk assessments, treatment planning and follow-up with risk owners. Oversee the development, implementation and ongoing management of SingleStore’s privacy program in partnership with Legal, Security, IT and business stakeholders. Support compliance with applicable privacy and data protection requirements, including operationalizing controls and processes needed to meet regu

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

Education: Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience: Minimum 5 years of Product experience in Finacle Core Banking product (Infosys/Edgeverve) Working experience on Finacle 11 requirement and product capability along with Customization architecture Experience in handling Finacle Interfacing requirements (Custom and Product APIs/Connect 24/Finacle Integrator) Need to have experience of direct interaction with Clients Technical Skills: Good understanding of Finacle Product Architecture & Customization layers. Finacle customization flow understanding (New custom menu, Reports - MRT & Jasper, Batch job, Product menu customization, FI, EOD-BOD process and debugging) Experience in best practices to be followed in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Finacle application. Experience in Finacle scripting, Unix shell scripting and Report designing. Good understanding of Finacle Integrator and feasible enhancements to the same. Functional Skills: Finacle Core Banking Functional knowledge Good understanding of Banking domain and terminologies used. Finacle certification from Infosys will be added advantage Finacle CRM and Admin module (FINFADM/SSOADM) Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Agile methodology. Ensure quality of technical and application architecture and design of systems across the organization. Effectively research and benchmark technology against other best in class technologies. Soft Skills: Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness by sharing deep knowledge and experience. Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization. Have excellent soft skills and interpersonal skills to interact and present the ideas

*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow

Senior Product Manager (Integrations) |100% Remote | Eltropy We are seeking a detail-oriented and driven Product Manager – Integrations to join our fast-growing global team. In this role, you will own the strategy and execution of Eltropy’s integrations platform, enabling partners and financial institutions to seamlessly connect with our ecosystem. You will play a critical role in building and scaling our developer platform and partner integration capabilities, enabling integrations with core banking systems, loan origination platforms, account opening solutions, CRMs, eSignature/eNotary providers, and digital banking platforms. This role will also help drive Eltropy’s AI for All vision, powering an ecosystem where partners can build intelligent solutions and AI agents through our growing agentic AI marketplace. This is a remote position based in India , with 10% travel to client sites in the U.S. as needed. What You Offer Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Systems, or a closely related field. Minimum of 3 years of experience in Product Management, Software Engineering, or a technical product role . Experience working with APIs, integrations, or platform-based products. Proficiency in Agile/Scrum workflows and cross-functional collaboration. Strong analytical and communication skills, with the ability to translate complex technical needs into clear product requirements. Experience owning end-to-end product lifecycles, from ideation and roadmap planning to release and adoption. Technical Skills (Required) Experience using Atlassian’s Confluence and JIRA suite of tools Experience working with REST APIs and integration architectures Experience using Agile development methodologies Experience using data analysis and reporting tools Basic understanding of web technologies (HTML, CSS, JSON, APIs) Key Assets (Highly Valued) Experience working with financial institutions, fintech platforms, or financial servi

Job Overview: We are seeking an experienced Azure Cloud Application Architect to design and implement enterprise-grade, cloud-native solutions using Azure services. This role involves defining best practices for architecture, governance, security, and cost optimization while enabling CI/CD and Infrastructure as Code. You will provide technical leadership, mentor teams, and act as a trusted advisor to clients, driving modernization, migration, and innovation initiatives. The position also includes pre-sales and post-sales engagement, building strategic partnerships, and contributing to thought leadership through white papers and presentations. Experience : 10+ years Key Responsibilities: Design and implement cloud-native application architectures using Azure services (App Services, AKS, Functions, Service Bus, etc.). Collaborate with stakeholders to translate business requirements into technical solutions. Establish governance, cost optimization, and security best practices for Azure applications. Work closely with DevOps teams to enable CI/CD pipelines and infrastructure as code (IaC). Provide technical leadership, mentoring, and guidance to development teams. Define and implement best practices architecture design, deployment, and operations. Design highly available, scalable, and cost-effective cloud solutions meeting business requirements. Collaborate with cross-functional teams, including DevOps, development, and business units, to align cloud solutions with organizational goals. Analyse complex technical issues, provide recommendations, and lead the resolution efforts for cloud-related challenges. Build capabilities, offerings, service accelerators and differentiators. Build a go-to-market strategy that highlights our cloud offerings that best support our customers' challenges. Innovation and Thought leadership, bringing out white papers, blogs, presentations, and collaterals. Responsible for delivering solutions archi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Establish and scale a new engineering organization focused on critical Exa platform services, ensuring a foundation of long-term success, technical excellence, and a high-performing culture. Own the successful delivery of complex, high-scale engineering features for the Exa platform, ensuring world-class security, reliability, and availability across multi-array and hybrid-cloud deployments. Define the technical vision and execution roadmap in close partnership with Product Management and Architecture, translating customer needs into a measurable business impact for Pure Storage. Drive a culture of operational rigor, owning the refinement of engineering processes around observability, CI/CD, and incident response, while actively mentoring the next generation of technical leads. WHAT YOU BRING Leadership and Scaling: Pro

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Staff Security Operations Engineer , you will own and continuously mature capabilities across Attack Surface Management, Vulnerability Management, Zero Trust, Secrets and Credential Security, Detection Engineering, and Security Automation . This is a hands-on role requiring strong security engineering expertise combined with the ability to build teams, establish operating processes, measure outcomes, and drive remediation across Engineering, Cloud, Infrastructure, and Product organizations. You will partner closely with GISO leadership and global security teams to translate security strategy into measurable execution and risk reduction. WHAT YOU’LL DO Lead and mature enterprise Attack Surface and Vulnerability Management capabilities across cloud, infrastructure, endpoints, applications, and internet-facing environments. Drive risk-based vulnerability prioritization using asset criticality, exposure, exploitability, known exploitation, threat intelligence, and compensating controls. Establish operating processes, remediation SLAs, KPIs/KRIs, dashboards, and governance to measure and drive security risk reduction. Identify systemic security gaps and develop scalable technical and operational solutions. Provide technical leadership across Zscaler/Zero Trust, secrets and credential security, SIEM/detection engineering, EDR, cloud security, and security automation. Drive automation and integrations using APIs, sc

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive ent

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive enterprise