Technical Solutions Engineer in India

call center BPO executive, also known as a Customer Care Representative (CSR), is a frontline employee who provides customer service and support through various channels. Their responsibilities include: Customer service: Answering customer questions, complaints, and concerns Technical support: Providing assistance with products and services Communication: Communicating with customers via phone, email, chat, or social media Problem resolution: Evaluating problems and providing solutions Building relationships: Ensuring a positive customer experience and building strong customer relationships Other duties of a call center representative include: Processing orders, forms, and applications Taking orders Processing returns Providing information about products and services

Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the Role: Senior Consultant – Business Analyst We’re seeking a strategic, AI-savvy Product Leader with strong business and technical acumen. This person will own the product roadmap, drive vision, translate complex problems into actionable requirements, lead cross-functional teams, and deliver high-impact, data-driven solutions aligned with business goals. Additional Requirements: • Educational Background: Candidate must have a Computer Science degree + MBA. • Cloud Exposure: Must have been involved in projects built on cloud platforms, preferably Microsoft Azure. • Domain Exposure: Healthcare industry background is highly preferred. Key Responsibilities • Own and continuously refine the product backlog and roadmap; prioritize initiatives based on strategic value, risk, dependencies, and measurable outcomes. • Drive and communicate product vision, strategy, and suc

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are seeking a versatile and accomplished Senior Full Stack Developer who thrives at the intersection of elegant user experiences and powerful backend systems. This role is for a technical polyglot who can architect complete solutions—from React-powered interfaces to AI-driven Python backends—and lead teams in building cohesive, production-ready applications that deliver exceptional value to our clients. The ideal candidate is equally comfortable crafting performant Next.js applications and designing scalable FastAPI services. You'll be the technical bridge between frontend and backend teams, ensuring seamless integration, consistent best practices, and end-to-end delivery excellence across our consulting engagements. Architect and deliver full-stack solutions using React/Next.js on the frontend and Python/FastAPI on the backend Build responsive, accessible React applications that consume and visualize data from Python-based APIs and services Develop robust

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the Role We are seeking an experienced and highly motivated Lead Consultant – Azure Infrastructure to lead cloud transformation initiatives, architect enterprise-scale Azure solutions, and provide technical leadership across migration, modernization, security, networking, and disaster recovery projects. The ideal candidate will possess deep Azure infrastructure expertise, strong consulting and stakeholder management skills, and a proven track record of delivering complex cloud engagements. This role requires a blend of technical leadership, architectural governance, customer engagement, and hands-on implementation expertise to drive successful cloud adoption and operational excellence. Key Responsibilities Azure Migration & Modernization • Lead large-scale Azure infrastructure migration programs, including lift-and-shift, re platforming, and cloud transformation initiatives. • Design and implement Azure IaaS solutions covering virtual machines, stor

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a seasoned and visionary Senior Backend Developer to lead technical initiatives and drive innovation across our client projects. This role bridges technical excellence with client engagement— architecting sophisticated solutions, mentoring junior talent, and translating complex business requirements into scalable, AI-powered applications. The ideal candidate is not just a developer but a technical leader who understands business processes, modern development practices, and can help drive transformative value for our clients using cutting-edge Python technologies and AI frameworks. Job responsibilities Architect and design scalable applications using FastAPI, implementing advanced features and optimization strategies Lead the development of sophisticated AI workflows using LangChain, LangGraph, and related frameworks for production environments Build complex Streamlit applications with custom components, advanced data visualizatio

As a Senior NetSuite Consultant at Plative, you will act as a Subject Matter Expert for our growing Field Service Management (FSM) and Manufacturing practice. This is a high-impact, client-facing role designed for a "Consultative Leader," someone who doesn't just apply configurations but actively challenges and advises clients on best practices in logistics and warehouse operations. You will own the project lifecycle from discovery and design, to configuration and UAT. Leading complex FSM implementations and ensuring that complex business processes are translated into scalable NetSuite solutions. Responsibilities: Lead client discovery sessions to map manufacturing and distribution business requirements to NetSuite best practice. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Identify and communicate project limitations, shortcomings, and issues early on, working closely with senior consultants and architects to address and mitigate risks. Execute end-to-end configuration, including complex business logic, custom fields, and workflows. Act as a subject matter expert for manufacturing processes (e.g., Shop Floor, Control, BOM management), distribution workflows (e.g., Pick/Pack/Ship, Demand Planning). Act as a subject matter expert on NetSuite Field Service Management (FSM), designing automated preventive maintenance schedules, warranty tracking workflows, and smart dispatching boards. Guide clients on industry-leading practices for cost accounting, landed costs, preventive maintenance, WIP & Routing, Demand Planning and inventory valuation. Design and lead internal QA and guide client User Acceptance Testing (UAT) to validate system stability and data integrity. Delegate tasks to analysts and guide their development to ensure high-quality project deliverables. Proactively identify and mitigate project risks related to scope, budget, or technical constraints with the project management team. Raise de

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role Join us as a Senior Manager, Accounting, and play a key role in how our accounting function scales with the business. You’ll tackle challenging accounting questions, partner with leaders on new and evolving business initiatives, and help build processes and controls that are both robust and scalable. This role is ideal for someone who enjoys going beyond the technical answer, someone who can apply US GAAP with sound business judgment, influence stakeholders, and turn complex accounting requirements into practical solutions. You’ll have significant visibility across Finance and the broader business, with the opportunity to make a meaningful impact on how we operate and grow. What You’ll Do Partner with finance leadership and business stakeholders to assess complex transactions and operationalize revenue recognition policies under ASC 606. Plan and draft technical accounting position papers, white papers, and policy memos to support new initiatives and non-routine transactions. Support accounting for the parent company, subsidiaries, and intercompany activities, ensuring accurate consolidation and statutory compliance. Strengthen SOX-related controls across revenue, close, and reporting cycles; identify gaps and collaborate with process owners for remediation. Own technical journal entries, reconciliations, and reporting deliverables during month-end and quarter-end close processe

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As a Historical Data Conversion Project Manager, you will serve as the essential link between our technical Data Solution Consultants (DSCs) and the client’s business stakeholders. While DSCs focus on the technical execution of data migration and complex analysis, your role is to translate that work into a clear narrative for the client while relaying client requirements back to the internal team. You will leverage a strong understanding of HDC processes, investment data, and technical frameworks to comfortably bridge the gap between technical execution and client expectations. By working side-by-side with the DSCs to identify data remediation strategies, you will translate technical requirements into actionable directives for the client and proactively secure necessary inputs. This role is for a subject matter expert who can navigate technical language and investment complexities to drive project progress and maintain high-impact communication regarding status, gaps, and timelines. You’ll also be among the first members of the Data Solutions team based in India, helping establish our presence in the region while working closely with colleagues across the U.S., U.K., and other global offices. This is a collaborative role offering the

JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i

OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood is seeking an experienced and highly motivated Workday Transformation Analyst, with 5-7 years of experience to join our dynamic team. This role will be crucial in driving our Finance Transformation initiatives, with a strong focus on Workday optimization and integrations. The ideal candidate will possess deep technical expertise in Workday and a proven track record of successfully implementing and optimizing Workday solutions in a transformation context. This role will be on-site in our Hyderabad office an expected to work 3:00pm - 12:00am IST (4:30am - 1:30pm CST). We will assess moving to a hybrid requirement after the first 90 days of employment. Manage multiple cross-functional projects in the Finance and Accounting Organization through all phases of the project lifecycle, from planning and implementation to testing and training. Collaborate with functional leaders and project stakeholders to ensure successful project execution. Identify and mitigate operational and technical risks that may impact project success. Ensure data integrity and accuracy within Workday and integrated systems. Support the functionality of various systems with

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Analyst – People Technology to join our Business Solutions Team. In this critical role, you will partner closely with the People Technology leadership and play a key role in our Workday transformation efforts. As part of a cross-functional team, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes. This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience. Job Duties and Responsibilities Key Responsibilities Own the end-to-end architecture and technical design of Workday Extend applications, integrations, and supporting technology solutions. Define scalable, secure, resilient, and maintainable application architecture, integration architecture, data flows, API strategies, and technical standards . Architect and lead the development of complex Workday Extend applications using TypeScript/JavaScript, Workday APIs, and Extend frameworks. Architect enterprise Workday integrations using Workday Studio, EIB, Core Connectors, RaaS, REST APIs, SOAP Web Services, and Workday Web Services . Evaluate business requirements and determine the appropriate solution across Workday configuration, Extend, integrations, APIs, AI, cloud services, and third-party platforms . Establish architectural patterns and reusable frameworks fo

- 8+ years of SAP experience with strong expertise in SAP MDG (Master Data Governance), including Solution Architecture, Data Models, Workflows, Integrations, and SAP S/4HANA. - Hands-on experience in SAP MDG technical development using ABAP, OO ABAP, Workflow, BADI, User Exits, CDS, UIBB, Data Model Enhancements, Derivation, Validation, and Debugging. - Proven experience in end-to-end SAP MDG implementations, including requirement gathering, technical design, development, testing, UAT, cutover, Go-Live, and post-production support. - Strong knowledge of Data Quality Management (DQM) with the ability to design, implement, and optimize master data governance solutions. - Excellent stakeholder management and communication skills. Techno-functional profile only (Functional consultants will not be considered). Immediate to short notice joiners preferred.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. People Technology - Principal Product Analyst & Delivery Lead: Growth and Talent The Enterprise Technology Team The Enterprise Technology team builds and delivers the secure, scalable systems that power how our business runs. Our People Technology Team sits at the heart of this work, overseeing the full Hire-to-Retire technical ecosystem—including core applications like Workday, Greenhouse, and Cornerstone—and ensuring these platforms evolve alongside the company's growth. We partner closely with HR, Talent Acquisition, Talent Management, and Business Operations to bring data-driven, compliant, and innovative solutions to life. The Opportunity Reporting to the Director of People Technology, this role will serve as a Delivery Lead and Principal Product Analyst for Okta's People Technology portfolio, focused on the Growth & Talent pod. In this broad role, you will lead complex, multi-system initiatives spanning Talent Acquisition, Talent Management, Performance, Learning, and Career Development. You will serve as the crucial conduit between Product Management, Recruiting/Talent Acquisition leadership, Talent Management, and People Operations, driving technical execution against a prioritized backlog to align with Okta's strategic workforce goals. What You'll Be Doing Strategic Leadership: Technically scope and lead the delivery of multi-quarter, high-visibility, executive-sponsored projects across the Growth & Talent ecosystem (e.g., Greenhouse AT

Role Overview The Sr. Executive / Assistant Manager – IT Procurement will be responsible for managing end-to-end procurement activities for IT Hardware, Software Applications, IT Infrastructure, and related technology products/services. The role will involve sourcing, vendor identification, RFQ/RFP management, commercial evaluation, negotiations, purchase order processing, contract coordination, and vendor performance management. The position will work closely with IT, Information Security, Finance, Legal, Business, and other internal stakeholders to ensure timely procurement of technology solutions at competitive commercial terms while maintaining compliance with procurement policies, approval workflows, contractual requirements, and audit standards. Key Responsibilities 1. IT Hardware Procurement  Manage end-to-end procurement of IT hardware and peripherals such as laptops, desktops, servers, storage, networking equipment, printers, monitors, accessories, and other IT devices.  Understand technical requirements and specifications received from IT/Business teams and translate them into appropriate procurement requirements.  Identify, evaluate, onboard and manage suitable OEMs, distributors, system integrators and authorized channel partners.  Float RFQs/RFPs, obtain competitive quotations, prepare comparative statements and conduct commercial evaluations.  Negotiate pricing, payment terms, warranty, AMC, delivery timelines, replacement terms and other commercial conditions.  Benchmark market prices and identify cost optimization opportunities.  Coordinate with IT and vendors for product availability, delivery, installation, commissioning and warranty support.  Track hardware procurement spend and maintain relevant procurement records. 2. Software & Application Procurement  Manage procurement and renewal of SaaS, software licenses, enterprise applications, cloud-based applications, productivity tools, security software, and other IT solutions.  Coordi