Technical Support Engineer 2 in India

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

Job Title Service Network & Technical Operations Manager Job Description Job title: Service Network & Technical Operations Manager Your role: • Consumer Care & Service Network Management: Manage and strengthen the consumer care and authorized service network to ensure high-quality and timely service support. New Product Introduction (NPI) Training: Plan and conduct technical training for service centre teams on new product launches, product features, repair procedures, and troubleshooting. Spare Parts Management: Ensure availability and proper management of spare parts across service centres, including forecasting, inventory monitoring, and resolution of critical shortages. Safety Case Management: Identify, monitor, investigate, and coordinate closure of product/service-related safety cases in accordance with company safety standards and escalation procedures. Technical Product Knowledge: Develop and maintain strong technical knowledge of products, including functionality, installation, troubleshooting, repair, and common failure modes. Service Centre Claim Management: Manage service centre claims related to warranty repairs, spare parts, labour, and other service activities. Ensure claims are accurately validated, processed, and resolved within defined timelines. Service Quality Improvement: Monitor service performance and identify recurring technical issues, driving corrective and preventive actions with relevant teams. Cross-functional Coordination: Coordinate with Product Development, Quality, Supply Chain, Sales, and Customer Care teams to resolve technical and service-related issues. Performance Monitoring: Track key service network KPIs such as turnaround time, first-time fix rate, repeat complaints, claim closure

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Integration and Data Intelligence Delivery Lead- Technical Employment Type : Full-time Location : Pune, India (Remote, in-person training required) Work Hours : Flexible, with 3–4 hours of daily overlap with US Eastern morning Fixed Base Compensation Range: ₹50-58 LPA (Lakhs Per Annum) Overview The Integration and Data Intelligence Delivery Lead serves as a hands-on technical leader—specializing in higher education ERP environments—responsible for ensuring high-quality technical delivery, developing technical talent, and maintaining delivery consistency across the local technical team. This role operates as a player-coach, balancing direct client delivery responsibilities with leadership responsibilities that support team performance, technical excellence, and operational consistency. The Team Lead partners closely with the Practice Director, Project Managers, and Functional Leaders to ensure technical resources are effectively deployed, delivery risks are identified early, and technical solutions align with client needs. This role elevates technical execution while fostering collaboration, knowledge sharing, and scalable delivery practices across the team. Responsibilities Technical Delivery leadership & Subj

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox's Operations organization and transforming our customer experience through our multi-year vision and strategy execution. The team provides support to Roblox's global players, developers, and advertisers. As a Lead, Product Support Ops on our Safety Ops Team, you’ll be mentor and lead the team that is focused on Escalations, Product Reliability, Process Improvement and Design and plays a critical role in managing and resolving escalations and high-impact incidents affecting our Roblox users and platform. Your team will be responsible for identifying trends, enhancing support processes, improving agent efficiency, and reducing operational costs while maintaining high reliability and service quality. You will be reporting to the Trust & Safety India Operations Manager and leading the Product Support Specialist team, providing coverage across billing, accounts, creator, and adjacent domains. This is a player-coach role, weighted toward leadership. You'll still go deep on the hardest problems and stay close enough to the work to be a genuine execution expert, but your primary leverage is the team, and you'

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is moving from an application-centric world to a data-centric one — where AI depends on trusted, well-governed, and contextualized data across the business. As part of this shift, we're looking for a Staff Analyst, AI & Automation to lead the technical build of AI and applied ML capability inside the analytics function. This is an individual contributor role — you will not manage people. Your leverage comes from what you build and ship: AI agents, applied ML models, and automated analytics workflows that change how insight gets produced, working closely with cross-functional teams to bring these to life. AI is changing by the week, not by the year. We're not looking for someone who adopts AI once it's already mainstream — we want someone who is naturally ahead of the curve: scanning what's new, testing it quickly, and bringing it into the team before it's obvious to everyone else. This role has real freedom to experiment, rethink existing approaches, and change course as the field moves. WHAT YOU'LL DO Own the technical build of AI-powered analytics tools — including RAG pipelines, LLM-assisted querying, agent workflows, and applied ML models. Our current stack includes Glean, Gemini, Claude Code and Snowflake Cortex, and we expect that to change; we care more that you pick up new tools quickly than that you already know ours. Apply data science methods (forecasting, segmentation, anomaly detection, c

About Pratham International Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing. The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Model (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale. At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well. Role Overview We are seeking a Product Manager to join our Digital team to sit at

Support and coordinate the development of nuclear power projects by managing site assessment studies, pre project planning and scheduling, regulatory approvals, CAPEX formulation, and stakeholder engagement activities. The role is responsible for driving project readiness through technical studies, regulatory clearances, cost estimation, project development planning, and risk management, while ensuring alignment with business objectives, licensing requirements, and project timelines. Source: Adani Group | Job ID: 56070

NetSuite Consultant at Plative, you support SaaS customers through NetSuite ERP implementations and platform optimizations. You configure and deliver scalable solutions for subscription-based businesses, working alongside senior consultants and project managers. This role requires close collaboration with customer stakeholders, project managers, developers, and cross-functional teams. You'll contribute across the project lifecycle, from discovery through deployment and post-implementation support, on one or more customer engagements at a time. Key Responsibilities Customer Collaboration Support NetSuite engagements for SaaS and subscription-based organizations Participate in discovery sessions and workshops to understand business processes and requirements Apply best practices for subscription billing, revenue recognition, and services delivery Build strong working relationships with customer stakeholders Solution Design & Business Analysis Translate business requirements into NetSuite configurations Document functional specifications, process flows, and solution details Support demonstrations, process walkthroughs, and end-user training NetSuite Implementation & Delivery Configure and customize NetSuite modules, including: Financials Suite Billing Advanced Revenue Management Suite Projects (PSA) Multi-Book Accounting Support delivery across one or more customer engagements Execute testing activities, User Acceptance Testing (UAT), and go-live readiness Work with technical teams to deploy customizations, workflows, and automation Integrations & Data Migration Support integrations between NetSuite and external platforms, including Salesforce, HubSpot, and Avalara Contribute to data migration planning, validation, and reconciliation Work with developers on custom integrations Required Qualifications 3-5 years of experience implementing and configuring NetSuite ERP solutions Working knowledge of: SuiteBilling ASC 606 Revenue Recognition Advanced Revenue Man

About Pratham International Pratham International (PI) is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation, such as Teaching at the Right Level (TaRL), to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries. Description of the Role / Role Purpose Pratham International is seeking a highly organized Executive Assistant to support its global leadership team. This role is established as a centralized team resource rather than a traditional personal assistant role. You will act as the logistical anchor for the Executive Group (EG), ensuring seamless operations across scheduling, international travel, and board schedules. The successful candidate will be a proactive partner to leadership, capable of managing complex logistics across multiple time zones and providing high-level administrative support to board committees. Major Roles and Responsibilities Shared Executive Scheduling (30%) Calendar Management: Manage complex scheduling requests for multiple members of the leadership team, prioritizing external partner and donor meetings. Global Coordination: Resolve conflicts and schedule calls across India, US, LAC, and Africa time zones and across Pratham entities as needed. Workspace Management : Coordinate logistical bookings for team-wide meetings (e.g., securing venues like Work Bar) and communicate details to the broader staff. International Travel & Logistics (outside India) (25%) End-to-End Travel Support: Manage international travel for leadership, including flights, visas, accommodations, and ground transportation. Expense Management: Process travel expenses and ensure timely reporting and reimbursement. Spec

Customer care service, also known as customer support, is the assistance that a company provides to its customers before, during, and after they use a product or service. It's about helping customers have a positive experience with the brand. Customer care service can include: Troubleshooting: Helping customers fix issues with a product or service Responding to questions: Answering general questions from customers Making suggestions: Offering product suggestions to customers Going the extra mile: Doing small favors or bending the rules to help customers Supporting emotional needs: Ensuring that agents solve customer problems while also supporting their emotional needs Some skills that can help with customer care service include: Empathy, Problem solving, Communication, Active listening, Technical knowledge, Patience, Tenacity, and Adaptability.

We are seeking a highly experienced and skilled Communication & Connectivity professional with a background in the telecommunications industry. The ideal candidate will have 10-15 years of experience and possess expertise in Technical Architecture, System Solution Architecture, Project Management, and Network Management. As a key member of our team, you will play a crucial role in designing and implementing communication and connectivity solutions to support our business operations. This position offers the opportunity to be part of a dynamic and innovative environment at Adani, where your contributions will directly impact our technological advancement and business growth. Source: Adani Group | Job ID: 55878

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Analyst to support and continuously improve the tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will work at the intersection of operations and technology, helping scale tooling, improve operational workflows, and ensure agents across global vendor sites have the tools they need to operate efficiently. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will contribute to building and maintaining a robust suite of agent tooling by supporting systematic changes, identifying improvement opportunities, and delivering exceptional service to internal stakeholders. Work Schedule : This role is currently aligned to a 2:00 PM to 11:00 PM IST schedule. As part of supporting a 24×7 operational environment, working hours may change based on business requirements, and you should be flexible to work across rotational shifts, including weekends and holidays, as needed. YOU WILL Administer and configure applications – including Zendesk, Absorb, Jira,

The NetSuite Developer – FSM is responsible for the configuration, development, and support of NetSuite solutions with a strong focus on the Field Service Management module. The ideal candidate will build, test, and maintain FSM workflows and integrations while partnering with functional consultants and clients to translate business requirements into technical solutions. Responsibilities Design, develop, and implement customized NetSuite solutions including scripts, workflows, and FSM configurations Configure and optimize FSM functionality — dispatch, scheduling, work orders, resource management Create custom scripts using SuiteScript 2.0/2.1 Communicate efficiently with functional consultants, project managers, and end-users Develop integrations with 3rd party systems via their APIs Troubleshoot and resolve issues within existing NetSuite/FSM implementations Perform release preview testing to ensure compatibility ahead of NetSuite upgrades Basic Qualifications Previous experience working with NetSuite ERP is mandatory 3+ years of experience creating custom scripts with SuiteScript 1.0/2.0/2.1 Direct hands-on experience with Field Service Management (FSM) required Experience using a GIT repository NetSuite SuiteCloud Developer Certification is a plus Desired Qualifications Hands-on cloud integration experience with NetSuite Integration Platform (NSIP), Celigo, or Boomi Experience in HTML, CSS3, JavaScript, jQuery Data management experience (SQL, XML, JSON) Web services experience (REST, SOAP) Active familiarity with utilizing AI tools (e.g., Claude Code, Codex) on a day-to-day basis to enhance development workflows College or University degree in Computer Science How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will: Put People First: Build trusted relationships with clients and mentor teammates. Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others. Bring Your

Cost Estimation Executive ensures accurate and competitive project cost estimation and analysis through thorough assessment of bid documents, site conditions, and material availability. Collaborate effectively with cross-functional teams to gather necessary data and support vendor management activities. Utilize technical expertise to apply industry advancements and implement innovative cost-saving measures, while maintaining meticulous documentation and adherence to quality and safety standards. Source: Adani Group | Job ID: 54945