BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions Some skills and qualifications that are helpful for a BPO telecaller include: Excellent communication skills, Strong people skills, Ability to close sales through negotiation, Research skills, and Knowledge of CRM software programs and telephone systems.
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Technologist in India
940 active opportunities · Updated October 2026
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Key Responsibilities: .Connect with interested students and parents .Understand learning goals and career interests .Validate leads and assess admission readiness .Share basic course information .Maintain call records and lead status updates .Coordinate with the counseling/sales team .Pass qualified leads for further counseling. What We’re Looking For: • Confident communication skills • Active listening ability • Logical thinking and problem-solving • Positive attitude and willingness to learn • Basic computer knowledge
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HR Executive* * Gender: Male * 3 6 years of HR Generalist experience * Experience in recruitment, onboarding, payroll inputs, attendance & employee relations * Graduate in HR, Business Administration, or related field * Preference for candidates based in Ernakulam * Salary- Based on industry standard Send resume on 7907299852
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