Tools And Automation Engineer in Pune

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's Support team is expanding! We are looking for a Cloud Support Engineer to join our team. As a Cloud Support Engineer, your role is to delight our customers with your passion and knowledge of the Snowflake AI Data Cloud. Customers will look to you for technical guidance and expert advice regarding the effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake's product and engineering teams. You will develop a strong understanding of each customer's use case and how they leverage the Snowflake platform, delivering exceptional service that enables them to achieve the highest levels of continuity and performance from their Snowflake implementation. Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers. You will play an integral role in building knowledge within the team and participate in initiatives for organizational and process improv

We are expanding our agentic AI capability and are looking for an AI Engineer to join the team. You will work alongside senior engineers to build and maintain AI systems — contributing to agentic pipelines, retrieval infrastructure, and the integrations that tie these systems together. This is a hands-on implementation role with real ownership of components. You will grow your skills in a fast-moving AI practice, working on production systems that directly affect client outcomes. What This Involves: Build and maintain agentic pipelines and workflows under the guidance of senior engineers: tool use, orchestration, and multi-step reasoning. Implement and tune RAG pipelines — including embedding, chunking strategies, vector retrieval, and retrieval evaluation. Contribute to memory and context layer components: integrating vector databases, supporting knowledge graph pipelines, and helping maintain state management across agentic systems. Write clean, well-tested Python code and participate in code reviews. Debug and improve existing AI systems based on evaluation results and production feedback. Collaborate with data engineers and domain experts to integrate AI components with upstream data sources and downstream applications. Document implementations clearly and contribute to shared internal tooling. Requirements: 2–4 years of software or ML engineering experience, with at least 1 year working with LLMs or AI systems in a professional setting. Working knowledge of LLM APIs (OpenAI, Anthropic, or similar) and at least one agentic or RAG framework (LangChain, LlamaIndex, or equivalent). Solid Python skills and comfort with software engineering basics: version control, testing, REST APIs. Familiarity with vector databases or embedding-based search. Curiosity about agentic AI — you follow developments in the space and are eager to apply new techniques. Excellent communication and collaboration skills — comfortable working across cross-functional and client-facing te