The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong
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Transactions Manager in India
120 active opportunities · Updated October 2026
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Location Details: Gurugram, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. Join our team The Corporate Development team plays a key role in GoDaddy’s growth. They find industry trends and build relationships with partners. They identify, negotiate, structure, and finalize strategic acquisitions and investments. We are seeing a Corporate Development Manager to join our team! This Manager, reporting to GoDaddy's Head of Corporate Development, will support transaction teams. Their role is to drive growth and improve GoDaddy's market position with capital deployments and business combinations. This role plays an essential part in crafting our future growth through investments and acquisitions. It brings in new and innovative capabilities, improves existing ones, and grows our footprint and market opportunities. You will work across all aspects of inorganic growth, helping identify and build a pipeline of investment and acquisition opportunities. You will independently own meaningful initiatives throughout the deal lifecycle. This involves building financial forecasts, assessing value, and conducting detailed reviews. You will also assist with structuring and negotiations through signing and closing. What you'll get to do... Own significant workstreams across the end-to-end M&A process, including sourcing, evaluating, modeling, and supporting negotiation and closing Develop an outlook on potential transactions — including
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The Transfer Solutions team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The team is responsible for designing, building, and operating the technology that powers Mastercard’s next generation payment applications – Domestic, Cross Border and Bill Payments. Mastercard seeks to define a world beyond cash. To accelerate this mission, we are committed to building & scaling products & applications that transform payments of any typ
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. ABOUT THE ROLE Digital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on. KEY RESPONSIBILITIES Business Insights & Growth • Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle. • Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction. • Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations. Customer & Lifecycle Analytics • Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions. • Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users. • Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections. Campaign Efficacy & Attribution • Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue. • Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions. • Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment. • Ana
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements: We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships. Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market. Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives. Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser. Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers. Provide constant feedback to the product team to improve advertising performance and customer experience. Desired Qualifications: 5+ years
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: Vercel is scaling fast, and the Senior Manager, Accounting will be a critical hire as we build out the financial infrastructure that supports our global growth and path to the public markets. You will own end-to-end accounting operations for Vercel's statutory accounting across current and future entities, from monthly close and statutory compliance to audit support and process improvement. Working closely with the Head of Finance, India Center of Excellence, the US-based Controller and global finance team, you'll bring rigor, ownership, and a builder's mindset to a function that is growing quickly. This role is fully remote from your home office in India, with regular overlap hours with the US team. You will report to the Head of Finance, CoE who is also based in India. What You Will Do: Lead the full-cycle monthly and quarterly close for Vercel's current and future international entities, setting clear standards for accuracy, completeness, and timeliness in accordance with both local and US GAAP. Guide and support accounts payable and accounts receivable teams for correct accounting, manage payroll accounting and intercompany transactions in coordinat
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers Provide constant feedback to the product team to improve advertising performance and customer exper
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. About the Role: We’re seeking a Creative Designer to own and drive the visual communication strategy for in-app ad campaigns, marketing collaterals, and innovation projects across the Paytm Ads ecosystem. As the Creative Design Lead, you'll manage end-to-end design responsibilities from stakeholder communication and creative strategy to hands-on design execution and team management. You'll collaborate cross-functionally with business, marketing, and product teams to deliver high-impact, performance-oriented creatives. Key Responsibilities: Creative Direction & Execution Lead the design development for in-app ad creatives, banners, videos, and marketing campaigns. Translate briefs into strong visual concepts aligned with brand and campaign goals. Team & Stakeholder Management Manage and mentor a team of junior designers, providing feedback and quality control. Liaise with internal stakeholders, category teams, account managers, and product owners to align on campaign objectives and timelines. Cross-Platform Visual Communication Design marketing collaterals including case studies, sales decks, social media creatives, and video assets. Work on campaigns tailored fo
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. About the department: The Global Compliance Transaction Monitoring Team at Fiduciary Trust Company International helps protect the organization from money laundering, sanctions, and terrorist financing risks. The team monitors client activity, reviews higher-risk transactions, conducts sanctions screening, and supports regulatory reporting requirements. Team members work closely with compliance, risk, and business stakeholders to strengthen the firm’s control environment and support regulatory compliance across global operations. How you will add value? Core Responsibilities: You will administer the GIFTS transaction monitoring platform. You will support the Threat matrix monitoring program. You will conduct Anti-Money Laundering investigations. You will perform quality assurance reviews. You will consolidate alerts and case information. You will maintain search-list profiles within GIFTS. You will oversee daily monitoring operations activities.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer (Java Backend Developer) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Switching Gateway provides a single payment connection that supports Mastercard and non-Mastercard branded financial transactions. It is a streamlined interface that enables transaction originators and receivers (e.g., merchants, financial institutions, and processors) to connect to other players in the payment ecosystem. Our team of integrators, analysts, testers and subject matter experts work together to build four platforms that encompasses full lifecycle of payment processing. We are looking for a Lead Product Manager-Technical to drive our customer experien
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are in search of a top-tier Senior Revenue Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will work closely with cross functional teams to ensure timely and accurate recording/reporting of revenue in accordance with US GAAP. This role will report into the Revenue Accounting Manager and will focus on supporting the team in the day to day operations of revenue accounting. The ideal candidate has experience in ASC 606 (Revenue from Contracts with Customers), including multiple performance obligation arrangements, complex software revenue transactions, can think strategically from a process perspective. This role requires working the UK/European shift (2:00 PM – 11:00 PM IST) at the Bangalore office, with flexibility to adjust for Daylight Saving Time changes. What you’ll be doing Support operationalization of ASC 606 (Revenue from Contracts with Customers) Partner with cross-functional groups across the business to analyze and launch new products and Go-To-Market (GTM) programs, ensuring proper revenue recognition and system implementation Perform User Acceptance Testing (UAT) for new products and GTM programs Support revenue month-end close activities such as but not limited to: preparing journal entries and reconciliations Prepare support for monthly close package and internal/external quarterly audit requests Review sales contracts to ensure proper revenue recognition in accordance with compan
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Design the experiences that secure the internet Auth0 protects over 5 billion login transactions monthly. Every pixel, interaction, and moment of friction shapes how millions experience digital identity. We're looking for a product designer with deep craft, strategic thinking, and the ability to lead through complexity. You'll design experiences that developers and enterprise admins use daily—balancing simplicity with the sophistication that security demands. What you'll do Own end-to-end design for Auth0's Dashboard, Universal Login, and developer experiences. From discovery research through polished UI. Lead strategic initiatives with product managers and engineering leads to define roadmaps and shape product direction Create pixel-perfect interfaces with attention to visual design, interaction patterns, and accessibility Prototype and validate ideas through iteration, user research, and data Evolve our design system, establishing patterns that scale across Auth0 and Okta Mentor designers and raise the bar for craft and process across the team Represent user needs in a security-focused domain where clarity builds trust What we're looking for 7+ years designing digital products, with a portfolio showing strong visual design and systems thinking Experience simplifying complex, multi-step workflows without losing power or flexibility Strong prototyping skills in Figma or similar tools; comfort with code-based prototypes Research fluency and knowing when to r
About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is Paytm's digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment & retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Expectations/ Requirements We are hiring for the role of Government Ad Sales for FMCG, Consumer. Internet, Gaming verticals. The responsibilities would be as follows: Become an expert in Paytm Ads solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Experience in handling Government clients is must. Own end-to-end key business metrics like ads revenue, educate and lead strategic conversations with clients and navigate complex relationships Be the voice of Paytm ads in the industry and present Paytm's advertising solutions to CXOs, media heads, brand managers, agency partners of large brands in the market Build a strong pipeline of media briefs and respond with customized pitches and proposals aligned with the client’s business and marketing objectives Work closely with the campaign delivery and optimization team to monitor and deliver expected results to the advertiser Lead initiatives which require significant cross team collaboration to build innovative advertising solutions for key advertisers Provide constant feedback to the product team to improve advertising performance and customer exper
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This position will become an integral part of a dynamic and growing US Indirect Taxes Center of Excellence in WPP, one of the top Advertising firms in the world, you will enjoy a collaborative atmosphere and building of a new team to provide support to all US subsidiaries. You will also be involved in implementing new technology and developing existing processes. What you'll be doing: Prepare all US indirect tax filings including sales & use tax, gross receipts tax, personal property and Commercial Rent. Provide excellent service to multiple US companies. Ability to multitask and be involved in ad-hoc projects as needed. Work with local Finance teams to build Indirect Tax calendar of filings, get copies of prior year filings & workpapers and build a new database with logins and passwords. Responsible for monthly accruals and reconciliation of indirect tax accounts. Handle and respond to notices and assist with tax audits including analyzing various transactions for auditor inquiries and gathering of requested data. Assist Indirect Tax Manager to determine
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