Account Manager

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a gold standard experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We are looking for someone who meets the minimum requi

The Opportunity As a Technical Account Manager, you will serve as the primary technical advisor for a portfolio of strategic enterprise customers in Mexico. You will build trusted relationships, help customers improve how they gain value from their Adobe investments, and maintain an outstanding customer experience throughout the engagement. This role offers the opportunity to collaborate with world-class technical teams and senior leaders. It involves translating customers’ business priorities into clear technical strategies, operational plans, and measurable outcomes. You will proactively identify risks, uncover optimization opportunities, and orchestrate the appropriate Adobe resources to help customers achieve their long-term goals. Responsibilities Serve as the primary technical advisor and point of coordination for a portfolio of strategic enterprise customers Build and maintain trusted relationships with practitioners, technical leaders, managers, directors, and C-level executives Translate complex business objectives into actionable technical strategies, success plans, and operational priorities Proactively identify customer needs, technical risks, and opportunities for optimization, adoption, and long-term improvement Orchestrate the resolution of complex technical issues by coordinating across Adobe Engineering, TechOps, Managed Services, Support, Product, and other internal teams Establish clear expectations and maintain consistent communication through regular checkpoints, status reviews, governance meetings, and planning sessions. Conduct in-depth assessments of customers’ technical environments to identify architectural risks, performance concerns, integration challenges, and opportunities for improvement Provide strategic advice on implementation approaches, technical guidelines, scalability, performan

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise LATAM Sales team builds and expands relationships with some of the largest and most complex businesses in the region. We help enterprises modernize their financial infrastructure, launch new business models, and grow locally and globally using Stripe. We’re looking for a frontline sales manager to lead and develop a high-performing team of Enterprise Account Executives based in Mexico City. You’ll be responsible for setting the team’s strategy, delivering against ambitious revenue targets, and helping sellers navigate complex, multi-stakeholder opportunities. You’ll also partner closely with Solutions Architecture, Product, Risk, Legal, Marketing, and other teams to deepen Stripe’s presence across LATAM. What you’ll do As Sales Manager, Enterprise — LATAM, you’ll recruit, coach, and lead a team responsible for developing new strategic relationships and expanding Stripe’s footprint within existing enterprise users. You’ll combine strong people leadership with hands-on deal coaching, disciplined business management, and a deep understanding of the LATAM market. Responsibilities Recruit, lead, mentor, and develop a high-performing team of Enterprise Account Executives. Establish the team’s long-term vision, go-to-market strategy, and operating rhythm for LATAM. Own team-level revenue, activation, pipeline, and other sales targets. Coach Account Executives across the full enterprise sales cycle, including prospecting, discovery, business-c

The Regional Marketing Manager is a key execution engine within MongoDB's newly created AMER Marketing Hub based in Mexico City. MongoDB is looking for a driven, analytical, and experienced Regional Marketing Manager based in Mexico City to join our high-performing AMER Marketing organization. In this role, you will be responsible for driving account expansion, developer groundswell, pipeline generation and deal acceleration across North America (US/Canada) while scaling impactful virtual programs across the region. Working directly under the leadership of the LATAM Regional Marketing Lead, you will collaborate daily with AMER Regional Marketing Managers, ABM Leads, Developer Relations, and Marketing Operations. You will own, build, and execute integrated field marketing plans that encompass high-touch regional events (Developer Days, AI Builder Days, sponsorships, pipeline acceleration dinners) and scalable virtual initiatives (Skill Badge workshops and webinars). Because this role directly owns field execution in US territories, on-site presence is critical. You will spend 20–30% of your time traveling to US markets to lead event execution, partner with local sales teams, and engage directly with developers, architects, and C-level executives. Key Responsibilities 1. Program Execution & Operations Build, own, and execute an integrated marketing plan for assigned territories in North America, aligning programs directly with regional sales goals and routes to revenue Serve as a trusted partner to Sales leadership and Account Executives, understanding territory needs, strategic account challenges, and key decision-making personas Manage the regional marketing budget for assigned programs, ensuring disciplined allocation, optimization, and strong ROI Support MongoDB flagship events, regional roadshows, third-party conferences, and executive dinners 2. Scalable Virtual Programs & Developer Groundswell Lead and scale high-volume, virtual engagement pr

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to