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Active4w ago

Account Manager, Platform Innovation

DoorDash USA·📍 Chicago, Illinois, United States

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$102K – $150K/yr

Role overview

Job description

About the Team You'll be joining a small, high-leverage Account Management team inside DoorDash's Commerce Platform organization. We work directly with strategic merchant partners - operators running multi-location businesses across the US - and we're the team responsible for making them successful. The work is high-touch, data-driven, and deeply cross-functional. We sit at the intersection of operations, product, sales, and engineering, and we're equally accountable for revenue outcomes, product feedback, and customer health. About the Role This is a generalist account management role for someone who wants to operate as more than a relationship manager. You'll own a portfolio of strategic merchants, run their cadence end-to-end, build the strategic playbook that grows their business with us, and represent their voice inside DoorDash. You'll be on calls with founders one hour, pulling da

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Role market pulse

How Account Manager demand looks in United States

36/100 · watch

Live jobs

27

Posted 30d

11

30d movement

-31.2%

Remote share

18.5%

Salary listed

33.3%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

We’re excited about you because… You have 3-5+ years of experience in strategic account management, customer success, or related customer-facing roles at a B2B company; Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation

Department · Platform Operations

DU

Hiring company

DoorDash USA

View the company profile, current openings and hiring details.

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