OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc. What You’ll Be Doing AI Agent Review & Escalation - Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale. Risk Patrol Operation - Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations. Market Abuse Investigation - Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report. SOP Development & Agent Skill Authorship - Translate frontline risk experience into structured SOPs and agen
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Job description
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was
…What they are looking for
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What you'll bring: 5+ years of experience in management consulting, or strategy and operations at top-tier technology companies
Department · Operations
Hiring company
Sierra
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