AI Agent Product Expert (Middleware)

About the role We are looking for a Senior Business Operations Associate to help run an AI-native operating environment across people, AI agents, and cross-functional teams. This is a high-ownership business operations role for someone who combines strong business judgement with enough technical fluency. You will help turn AI-agent capabilities into reliable production workflows, keep teams aligned in real time, and ensure that AI-heavy processes have clear ownership, quality standards, handoffs, and escalation paths. The role sits at the intersection of business operations, product operations, technology, and digital assets. You will need to move quickly, communicate clearly, understand changing market context, and remain dependable when urgent internal issues arise. What you’ll do Real-time business and team alignment Coordinate real-time alignment across business teams, Engineering, Product, Operations, AI agents, and other stakeholders. Translate business priorities into clear workflows, owners, decision points, and next actions. Identify bottlenecks, unclear handoffs, conflicting priorities, and gaps in execution. Maintain visibility across fast-moving initiatives and ensure critical work continues to move forward. Stay informed about market, product, and digital-asset developments that may affect internal priorities. AI-enabled production workflows Partner with Engineering to identify where AI-agent capabilities can improve business and operational workflows. Help translate business requirements into agent prompts, workflow logic, operating procedures, and quality criteria. Support the deployment of AI-agent capabilities into reliable production processes. Test and refine AI-heavy workflows, including edge cases, failure modes, escalation rules, and human handoffs. Build practical feedback loops between business

The Quant Trading team is responsible for trading and managing risks associated with different crypto products, including spots and derivatives. The team develops and implements trading strategies in fast-paced and complex trading environments. Job Responsibilities Data Platform & Analytics Design, build, and operate high throughput batch and streaming data pipelines using Kafka, Flink, and ETL technologies Design and build unified analytics engine designed for processing large-scale data using Apache Spark and related tools Develop and optimize analytical data models for time-series, financial metrics, and trading activity Implement and manage analytical databases (ClickHouse, MongoDB, BigQuery, Snowflake, or similar) with cost-aware architecture Build idempotent data pipelines with robust backfill and reconciliation capabilities Create comprehensive monitoring for data quality, freshness, and pipeline reliability AI Platform Development Design, build, and operate internal AI platforms serving multiple trading teams Build reusable AI tooling including standardized RAG pipelines, prompt management, and self-service workflows Create and maintain agent systems using modern frameworks (LangGraph, A2A, MCP) with focus on controllability and auditability Job Requirements Mandatory Foundations 5+ years production experience with both Python and Java in high-performance environments Strong software engineering fundamentals: system design, data structures, algorithms, data integrity, accuracy and performance optimization Expertise in Linux, Github, and modern CI/CD practices Proven experience with AWS cloud services and Kubernetes orchestration Comfort working with large-scale, complex datasets in financial/trading contexts

Capco Capco is a leading global technology and management consultancy that excels in driving digital transformation within the financial services and insurance sectors. With an unwavering commitment to delivering practical solutions, we empower our clients to navigate the complexities of today's fast-paced market. Our integrated services span across major financial hubs worldwide, ensuring that we are always close to our clients and their needs. At Capco, we possess not only the expertise but also the vision and passion necessary to lead transformative change. As we embark on an exciting growth journey, this is the perfect moment to join our team. We are expanding geographically, increasing our workforce, and poised to disrupt the consulting landscape across APAC with our entrepreneurial spirit and agile methodologies. About the Role We are thrilled to introduce an opportunity for a talented AI Engineer to join our Hong Kong team. This role is designed for a technology innovator who thrives on solving complex challenges and is passionate about building AI-driven solutions that transform the Financial Services industry. As an AI Engineer at Capco, you will play a pivotal role in shaping the future of financial services by leveraging cutting-edge AI technologies to deliver intelligent, scalable, and compliant solutions. Your work will enable our clients to unlock new efficiencies, enhance customer experience, and stay ahead in a rapidly evolving digital landscape. If you are excited about applying advanced AI techniques to real-world business problems and driving measurable impact, we want you on our team. Key Responsibilities Build multi-agent workflows to optimize business processes within financial services. Develop and maintain software pipelines for data processing, model training, and deployment using Python-based frameworks. Train, fine-tune, and optimize neural network models, including LLMs, for specific use cases such as risk assessment and customer query re

Capco Capco is a leading global technology and management consultancy that excels in driving digital transformation within the financial services and insurance sectors. With an unwavering commitment to delivering practical solutions, we empower our clients to navigate the complexities of today's fast-paced market. Our integrated services span across major financial hubs worldwide, ensuring that we are always close to our clients and their needs. At Capco, we possess not only the expertise but also the vision and passion necessary to lead transformative change. As we embark on an exciting growth journey, this is the perfect moment to join our team. We are expanding geographically, increasing our workforce, and poised to disrupt the consulting landscape across APAC with our entrepreneurial spirit and agile methodologies. About the Role We are thrilled to introduce an opportunity for a talented AI Engineer to join our Hong Kong team. This role is designed for a technology innovator who thrives on solving complex challenges and is passionate about building AI-driven solutions that transform the Financial Services industry. As an AI Engineer at Capco, you will play a pivotal role in shaping the future of insurance by leveraging cutting-edge AI technologies to deliver intelligent, scalable, and compliant solutions. Your work will enable our clients to unlock new efficiencies, enhance customer experience, and stay ahead in a rapidly evolving digital landscape. If you are excited about applying advanced AI techniques to real-world business problems and driving measurable impact, we want you on our team. Key Responsibilities Build multi-agent workflows to optimize business processes within insurance. Develop and maintain software pipelines for data processing, model training, and deployment using Python-based frameworks. Train, fine-tune, and optimize neural network models, including LLMs, for specific use cases such as risk assessment and customer query resolution. Collabor

We are seeking a highly analytical and technical professional to spearhead the evolution of our trading infrastructure. This hybrid role combines the fast-paced execution of a Trading Operations Specialist, the analytical rigor of a Risk Manager, and the technical capabilities of an AI-focused Developer. The successful candidate will not only manage daily operational workflows and risk monitoring but will also lead the digital transformation of these functions. You will leverage Large Language Models (LLMs), machine learning, and advanced scripting to automate legacy manual processes, improve predictive risk modeling, and build real-time performance visualization tools and analyses. Key Responsibilities: 1. Trading Operations and Performance Analysis with AI Manage the end-to-end lifecycle of trades across multi-asset classes. Develop agentic AI workflows using Python (ML) and MLOps tools to automate manual operations and reconciliations Perform daily P&L attribution and explain variance by decomposing market moves, Greeks, and new activity. Leverage AI/ML frameworks (e.g., OpenAI API, LangChain, or local LLMs) to build intelligent agents for anomaly detection in trade data and automated commentary generation for P&L reports. Ensure data integrity across trading systems, middle-office platforms, and downstream finance ledgers. Use AI tools to build reporting and analyses on trading performance and perform adhoc business analytics 2. Risk Monitoring & Control Intelligent Risk Management: Develop real-time, AI-driven risk models that use machine learning to predict market volatility and alert the desk to emerging cross-market risks. Develop and maintain sophisticated risk reporting dashboards for the desk. Requirements & Qualifications: Experience: 3+ years i

About the Role As our Digital Trust and Resilience Specialist you will lead and perform technology risk assessment and security compliance activities central to our global operations. You will coordinate annual IT internal and external audit programs, including ISO and SOC 2 certifications across our key markets. These certifications are critical to accelerating customer onboarding and streamlining annual regulatory audits worldwide. You will also run mandatory employee security awareness training globally, and drive the automation of evidence collection to improve efficiency. In this role, you will identify compliance gaps, support remediations, and provide technical guidance across all business units. AI is fundamental to how we work. In this position, you will help us build AI automations, workflows, and agents to boost the efficiency of Digital Trust & Resilience operations. You do not need to be an AI researcher. You just need to understand compliance risks and have a drive to learn and apply AI tools. Responsibilities: Coordinate and perform annual IT internal audits and external audits for ISO and SOC 2 certifications across global markets, ensuring certifications are maintained to support customer and partner onboarding and regulatory audit readiness Run global, regulator-mandated employee security awareness and compliance training campaigns, including tracking, reporting, and continuous improvement Automate evidence collection and compliance workflows to drive efficiency gains and scale operations in response to growing regulatory demands Participate in internal security and privacy assessments, external audits, compliance certifications, and risk management activities Provide complete and accurate responses to internal and third-party enquiries on security compliance Perform periodic technical, organizational, and third-party risk and control assessments, and manage remediation activities to completi