About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . The Role: We are seeking an innovative and experienced AI Architect to join our engineering leadership team. This is a strategic role that will be instrumental in designing and building the next generation of AI-powered features for our continuous testing platform. You will be responsible for architecting scalable and robust AI solutions that transform how our customers gain insights from their test data and production environments, and how they create tests. Responsibilities: Define AI Architecture: Lead the design and architecture of cutting-edge AI/ML solutions for new product offerings, ensuring scalability, performance, quality and reliability within a cloud-native environment. AI-Powered Insights (Test & Production): Architect AI systems to derive actionable insights from vast quantities of test run logs and analytics data. This includes identifying patterns, anomalies, and performance trends. Production Error Reporting Integration: Design AI solutions that integrate with our existing error reporting product to analyze production issues for mobile and web applications, providing deeper understanding and predictive capabilities. Unified Data Intelligence: Develop architectures for combining insights from both test runs and production data, creating a holistic view of application quality and user experience. Automated Failure Analysis & Remediation: Architect AI models and systems t
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Role overview
Job description
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Principal AI Architect, you will own the architecture underneath every FourKites AI agent: the harness they run in, the context they see, the models they call, and the evals that tell us whether they work. Our digital workers (Tracy for track and trace, Sam for supplier operations, Alan for appointment management, Cassie for customer service, Polly for document management, and more on the way) do real supply chain work on a shared platform, and you will set its direction. This is a hands-on individua
…What they are looking for
Skills & requirements
Qualification
Who you are: Agents in production : you've architected and operated at least one LLM agent system with real users and real traffic (tool calling, multi-step workflows, failure handling, human escalation) and owned it after launch through incidents, cost and latency; Fluent with MCP, structured outputs and streaming Hands-on online and offline evals : you've built eval suites yourself: datasets, graders, LLM-as-judge calibration and CI regression gates offline; production scoring, trace sampling, drift monitoring, shadow deployments and feedback loops online
Department · Engineering, India

Hiring company
FourKites
Your supply chain, running itself. FourKites' AI agents, Digital Twins, and Intelligent Control Tower deliver supply chain outcomes for 1,600+ global brands.
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