AI Engineer- Agentic Customer Flow

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experi

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experience 8+

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Are you passionate about helping organizations unlock the power of AI through modern data architecture? Snowflake is looking for a customer-facing Solution Engineer who combines strong technical depth with executive presence and a passion for innovation. In this role, you’ll partner with Sales to guide customers from raw data to real AI impact — architecting scalable solutions, delivering compelling demos, and influencing complex buying decisions across executive and technical audiences. Location: Candidate MUST be located in or near Boston. What You’ll Do Lead customer conversations on AI strategy and data modernization. Design and demonstrate scalable data and AI solutions using SQL and Python. Support enterprise Proof of Concepts from concept to value realization. Translate complex technical concepts into measurable business outcomes. Navigate objections and competitive dynamics in high-stakes sales cycles. Leverage AI tools to personalize demos, accelerate preparation, and enhance delivery. What You Bring Strong SQL proficiency and experience with modern data warehousing. Experience using Python for analytics or ML workflows. Familiarity with AI/ML concepts, including Generative AI and LLMs. Exceptional communication skills across technical and executive audiences. Abil

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Commercial, you'll lead the Customer Success Managers who cover our Commercial accounts: high-growth mid-market technology companies (including cybersecurity and fintech), mid-market organizations in industries such as financial services, healthcare, legal and professional services, private equity-backed portfolio companies, and a high-volume SMB book, all building on Claude across API, Claude Code, Cowork and other surfaces. You'll directly coach and develop a team of ~5 CSMs, develop scalable motions to support the broader portfolio, while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across commercial accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team of ~5 Customer Success Managers supporting strategic mid-market, PE-backed and SMB accounts across all Anthropic products (API, Claude Cowork, Claude Code) Build scalable and agentic success strategies and motions to accelerate consumption, expansion and value realization across the whole commercial portfolio Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Drive team accountability to core CS metrics: expansion (con

As a Staff Application Security Engineer at Datadog, you'll set technical direction for how we approach application security at scale. You'll define the frameworks, methodologies, and architectural patterns that engineering teams across Datadog adopt and apply independently. You're the person others come to when they don't know how to make something secure, and you reliably have an answer. You'll be a point of contact for our most complex security programs, often spanning multiple teams and multiple quarters. The role requires both depth (going very deep on specific problems when needed) and breadth (recognizing patterns across systems and drawing connections that others miss). Partnering closely with teams inside and outside the security org is key to success. You'll help shape the AppSec roadmap and make the case for where investment should go. We use our own platform. Logs, Dashboards, Service Catalog, and APM aren't just things we sell: they're tools the AppSec team uses to build security services, measure adoption of secure defaults, and communicate risk across the organization. AI is also part of the picture. Engineering at Datadog increasingly uses agentic tooling throughout the development lifecycle, and many of the products we ship to customers now include AI-powered features. Both create new attack surfaces, and defining our strategy for addressing them is part of this role. If using Datadog to observe Datadog's own security posture, building impactful tooling, and shaping how we secure AI-powered systems sounds like the right kind of problem, this role is worth a close look. What You’ll Do: Define and drive security standards and secure-by-default solutions, serving as the Application Security subject matter expert. Build security tooling and automation that scales security practices across engineering teams, and implement robust security observability to support our threat detection team with meaningful, actionable security signals. Lead threat mod

The Agent Observability team builds cutting-edge tools to monitor, explain, and improve AI systems in production, particularly those leveraging Large Language Models (LLMs) and generative AI. We provide robust, scalable observability for AI workloads, including drift detection and model evaluation, and behavior tracing, enabling customers to ship AI with confidence. As a Staff Engineer, you’ll lead the development of new features and foundational capabilities within Datadog’s LLM Observability product. You will shape product direction, drive experimentation, and apply your deep understanding of both AI systems and software engineering to solve open-ended problems in the fast-moving AI landscape. Your work will directly impact how our customers monitor, troubleshoot, and optimize LLM-based applications in production. Join us in building the foundational tools that make AI systems observable, understandable, and reliable in the real world. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive design and implementation of LLM observability features. Ideate, prototype, and scale new product features to provide insights and drive improvements for generative AI systems Work cross-functionally with other eng teams, product, UX, and applied science to iterate fast and find product-market fit Develop and extend tools for tracing, evaluating, and debugging LLMs Influence architecture decisions and mentor engineers to build resilient, high-performance systems Stay close to customer pain points and use those insights to guide product and engineering priorities Stay current with industry trends and advancements in machine learning and observability, driving innovation within the team Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scie