Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are seeking a Senior Director of Product Design with a deep passion for crafting exceptional user experiences to shape our Enterprise Core organization. Toast builds restaurant and hospitality technology for operators who run at scale: multi-unit restaurant brands, hotel groups, stadiums, and arenas. The Enterprise segment sits at the center of Toast’s growth strategy, and in this role, you will play a pivotal role in leading design, strategy, and vision across this critical portfolio. Your work will span across foundational point-of-sale (POS) systems, deeply integrated platform ecosystems, and pioneering 0-1 AI and agentic experiences. You will collaborate closely with cross-functional teams to deliver highly configurable, performant, and accessible solutions that abstract away enterprise complexity into elegant, intuitive workflows. The ideal candidate knows how to balance high craft with technical constraints, is a passionate advocate for customer-centered design in high-volume operational environments, and is a skilled mentor who fosters a culture of creativity and experimentation. You'll work in lockstep with product management, engineering, and data analytics to define overall organization strategy and inspire the design team. About this roll* (responsibilities): Strategic Leadership: Develop and drive the overall product design vision for the growth organization, aligning it with business goals and user needs. Team Development: Build, mentor, and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact. Design Excellence: Coach team members to continually improve their craft and deliver an exceptional experience. Customer Insights: Leverage qualitative and quantitative research to inform design decisions and continuously improve product ex
Role overview
Job description
Turn AI opportunities into measurable business outcomes while building lasting product capability. The Role As an AI Product Management Coach, you’ll combine hands-on AI product management expertise with coaching and capability building. You’ll work alongside client teams to identify where AI can solve meaningful business problems, prioritise the right use cases, and translate opportunities into products and applications that deliver measurable business value. A key part of your role will be coaching and enabling client Product Owners and business stakeholders. You’ll help establish a product ownership mindset where the business takes accountability for its applications, their ongoing development and maintenance, and the business outcomes they are expected to deliver. You won’t simply advise from the sidelines. You’ll bring practical product management experience, working alongside c
…What they are looking for
Skills & requirements
Qualification
What We’re Looking For 9+ years of relevant experience across product management, Product Ownership, technology consulting, or related roles, with demonstrated experience delivering AI products or use cases; This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact
Department · Tech & Engineering
Hiring company
Capco
Capco is a global management and technology consultancy dedicated to the financial services and energy industries.
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C$175.6K – C$250.8K/yr
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