Associate, Account Managment

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

Position Summary : Under the direction of the Senior Manager, Warranty & Production, this role is responsible for production planning, production volume analysis, inventory system management, physical inventory management, and purchasing/procurement. Based on accurate data and system management, the role maintains alignment among production, inventory, and purchasing, supports the Senior Manager, Warranty & Production's decision making, and contributes to the efficient and safe operation of the production site. Essential Functions and Key Responsibilities: 1. Production Planning Establish daily, weekly, and monthly production plans based on orders, in coordination with the Production Execution Lead, Custom Call Lead, and Warranty Execution Lead. Adjust production plans to reflect seasonal demand fluctuations, including new product launches and off-season periods. Manage plan-versus-actual performance; analyze causes of variance and propose corrective actions. Coordinate with the Production Execution Lead on production priorities and resource allocation (manpower/equipment). Review and plan club-build requests from other teams. Consider outsourced production requirements when developing production plans, as needed. 2. Production Analysis Compile daily, weekly, and monthly production results and prepare regular reports. Manage productivity-related KPIs and analyze performance against targets and costs (Cost per Unit, CPU). Identify production delays and bottlenecks; propose and support the implementation of improvement actions Participate in data-driven production efficiency improvement activities, including cost reduction and productivity improvement. Utilize system data (EBS, WMS, DOMO, BO, etc.) 3. Inventory Management - Data Update & System Management Re

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Air Planning Associate SUMMARY: The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners, carriers, and internal audiences within your region, your work directly supports Flexport’s end customers in achieving their logistics goals. This role involves customer service, freight handling, and administrative duties such as tracking shipments, filing paperwork, and keeping records. RESPONSIBILITIES: Export Side: Manage the capacity and fulfillment of Flexport’s charter flights (if applicable), and Blocked Space with Carriers/ Partners in regions served by Flexport, ensuring we fulfill the requirements Optimize Flexport’s margin by consolidating shipments to generate free weight and meet the service level requested by the customers Coordinate closely with partners on the shipment movement Maintain Consol Plan to link the correct flight schedule and buy rate with each shipment Manage day-to-day operations Work closely with Partners, Air Pricing, and Operations in different destinations to ensure that shipments meet committed ser

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our team. This is a remote role based in South Korea , reporting to the Head of Solution Engineering in the Solutions Consulting department. As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and all associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver high-impact sales pitches, techn