We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Associate Practice Manager Company: Oak Street Health Role Description: The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards. Associate Practice Managers supervise clinical and non-clinical team members, support operational initiatives, drive their team towards achieving patient satisfaction and clinical outcomes measured via a variety of metrics, and generally ensure the clinic is running smoothly and in a timely manner on a daily basis. Core Responsibilities: Staff Management and Development Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+ Ensure the center is a Great Place to Work and our teams are engaged and thriving; build a culture of engagement and demonstrate the Values and Service Behaviors at all times Clinic Operations Ensure clinic operations are running smoothly and safely on a daily basis, including ensuring there is adequate staffing each day, arranging coverage for any call-offs or scheduled PTO and ensuring that all Standard Operating Procedures are followed Ensure that we are providing an Unmatched Patient Experience and provide service recovery as needed Drive result
Role overview
Job description
LOCATION: The territory for this position includes Providence, RI The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. Primary Responsibilities: Work with assigned COS to grow, maintain & support existing customers Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth. Analyze and monitor patient testin
…What they are looking for
Skills & requirements
Qualification
Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience Knowledge, Skills, and Abilities: Thrives in ambiguous environments Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills Ability to think strategically as well as execute tactically Must act with a sense of urgency Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers Effective time management skills required with a demonstrated ability to assess and prioritize Proficient in Microsoft PowerPoint and Excel; Gmail Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting Demonstrated ability to quickly learn software and reporting systems The total on-target earnings package includes
Department · Oncology Sales
Hiring company
Natera
Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.
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