Associate Director, Client Operations

POSITION SUMMARY: The Associate Director, Laboratory Operations a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The AD works closely with groups to ensure strict compliance with good manufacturing practices and CLIA/CAP guidelines at all times. Ensures the effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditures. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line-management to ensure the efficient operation of the function. PRIMARY RESPONSIBILITIES: Under direction of Senior Director, and in close collaboration with other Laboratory leadership, this individual provides operational and strategic leadership to laboratory products assigned to the individual. Participates in budget preparation, monitoring of revenue, expenses, test volume, FTE efficiency, report/result turnaround, as well as overall production performance. Responsible for compliance with all regulatory and legal parameters. Serves as a model for standards and behavior performance. Participate in the drafting of SOW and processing of select research samples through the CLIA lab. Leads, directs and manages high performance teams with accountability for operations, quality, customer service, and success of assigned departments and product lines. Identifies and champions development of departmental key performance indicators (KPI) and analyze for opportunities to optimize department performance. Directs Production Laboratory personal in support of activities for manufacturing that will include method validation, method transfer, and in-process testing. Develops or oversees the development of Laboratory

System Support Analyst, #1114 Clearance: Ability to obtain the required government Public Trust security clearance Location: Hybrid D.C. Metro Area Hours: Monday - Friday 12 PM to 8 PM EST Join Dev Technology Group as a System Support Analyst, where you will play a key role in supporting a system that automates critical processes for our government customer and noncitizens in the US. This role requires a strong understanding of Microsoft Windows 11 OS and the ability to provide client-side application support. You will work independently and collaboratively, contributing to an important government mission. What You'll Be Doing Participate in Agile ceremonies and contribute to continuous improvement as part of an active Agile development team. Collaborate with team members and stakeholders to monitor the system, maximize uptime, and analyze issues and trends. Identify and document resolutions for future reference in similar situations. Alert clients, client IT staff, and team members to issues, and work with them to troubleshoot problems. Rotate with team members on Tier II support, assisting users with system issues and questions. Learn new technical skills as needed to support the program. Required Education, Experience & Skills Associate's degree and at least 2 years of work experience providing system support Passion for solving complex software challenges with the ability to research a problem, identify a root cause, and recommend/implement a solution Comprehensive understanding of the Windows operating system and experience troubleshooting the Windows OS and desktop hardware issues General understanding of registry settings and group policies Basic understanding of Active Directory and Networking concepts Excellent written and verbal communication skills Strong interpersonal skills with the ability to practice diplomacy and professionalism Ability to work independently and as part of a team, demonstrating initiative and following directions as

About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AssA) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . About the role This is a hunter sales role where you will proactively prospect and close clients for our AD Cloud solutions. You can work remotely anywhere in the U.S. We are looking for a wide range of Account Executive up to Director level talent interested in individual contributor hunter sales. Responsibilities Proactively contact new and existing clients and educate, propose and secure buy-in on Appier’s ads solutions Identify, propose and sell programs to targeted organizations within the target markets/sectors set out by the company Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales. Develop strategic relationships by identifying key new business opportunities About you Experience in digital media sales Good understanding on Digital & Mobile marketing industry Excellent negotiation skills with a proven track record of sales success Good interpersonal skills, initiative and follow through Ability to “translate” complex technology processes into meaningful solutions that address business needs Ideal experience selling in Ecomm vertical #LI-Remote #LI-BD1

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The Associate Medical Director is the Medical Brand lead on their brand(s) and is responsible for the development and strategic alignment of medical content with brand objectives. The Associate Medical Director is the primary medical contact for the client and is responsible for the scientific accuracy, quality, and timeliness of all ongoing projects for the brand. The Associate Medical Director acts as mentor for Medical Writers/Senior Medial Writers and may have managerial responsibilities (direct reports). Responsibilities Content Development & Execution: Is accountable for all assigned projects; assumes greater volume than SMW or MW Oversees and creates content for a brand, including reviewing content developed by SMW/MW for scientific accuracy and alignment to strategy/client objectives before senior team review Writes and annotates content as appropriate Ensures that all projects, including those led by direct reports, meet external and internal timelines and agreed to deadlines Keeps track of all ongoing projects and learns how to assess

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The VP, Associate Creative Director, Copy is a senior-level creative department position. The ACD is the key day-to-day point of contact and partner for Account Management in defining and executing the promotional plan for the client’s business. Responsibilities Oversight of the book of business for a brand or brands handled by his/her creative team In partnership with the CD/ACD, Art, ensures the quality of ideation and execution of all work across assigned brands Partners with Medical to maintain the highest level of scientific accuracy in development of promotional work, as well as exploration of new opportunities based upon the data Partners with Strategy and Account on project deliverables and objectives Crafts superior promotional copy, including messages, concepts, and campaigns Has the strategic acumen to complete the Creative Brief for conceptual assignments, and refine it with input from Creative Director, Medical, Account, and Strategy

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Medical Director Position Overview The Medical Director is the Medical strategy/content lead on his/her brand(s). They must have a proven record of independently executing the responsibilities and successfully demonstrating the competencies outlined below, and must demonstrate the ability to successfully onboard , train, and mentor others in the Associate Medical Director (AMD), Senior Medical Writer (SMW) and/or Medical Writer (MW) roles. Please see required experience below. Key Responsibilities: Content Development & Execution: Manages the scope of existing work and assumes primary responsibility for overseeing translation and execution of BGB standards, client expectations, and brand strategy Provides strategic guidance to team/brand from kick-off through execution (reviewing for messaging and style) Reviews deliverables and ensures that BGB standards, client expectations, and brand strategy are met; assumes lead role in strategy-heavy projects Assumes accountabilit