Location : Come and join us in London! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate professionals who strive for excellence and like to have fun. Are you ready for your next ride? The Manager, AV Fleet Services owns fleet management execution for our London AV operation. This role builds and manages the vendor ecosystem that supports the London fleet, defines the process standards that govern how our depot team and external partners work together, and owns the operational and financial performance of the fleet services function in London. YOUR DAILY ADVENTURES WILL INCLUDE: Design and build the London vendor architecture across fleet repair, service, maintenance, recovery, and towing. Decide what to insource vs. outsource, which partners to consolidate vs. diversify, and how the vendor mix evolves as the fleet scales. Own sourcing, evaluation, and onboarding. Draft and negotiate MSAs and SOWs with support from Legal and Procurement. Protect labor rates, parts pricing, and SLA provisions in new agreements. Own quarterly business reviews and ongoing performance management. Escalate SLA misses, manage vendor scorecards, and drive corrective action when performance dips. Design and document process flows for how the depot team interacts with external vendors on repairs, service, and maintenance. Own the playbooks for vehicle intake, damage assessment, repair routing, and return-to-service. Establish operational standards for depot and vendor workflows that align with partner requirements. Continuously improve based on operational data. Own damage assessment protocols and repair authorization workflows. Interface with vendors on complex or high-cost repairs before approval. Own the London fleet services budget. Track and report on labor, parts, tooling, and vendor spend against targets. Maintain comprehensive repai
Role overview
Job description
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an AV Engineer focused on builds and design, you'll design and implement the systems that enable world-class collaboration and communication across offices. This role is critical as we rapidly expand our physical footprint, with plans for multiple new offices and expansions over the coming years. You'll be responsible for architecting AV solutions from concept through commissioning, ensuring our conference rooms, event spaces, and collaboration areas provide frictionless experiences that enable our teams to advance AI safety research. You
…What they are looking for
Skills & requirements
Qualification
Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of
Department · Security

Hiring company
Anthropic
Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New AV Engineer, Builds and Design jobs in London, England, United Kingdom, straight to your inbox.
No spam · Unsubscribe anytime