We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Risk Management is charged with protecting company assets. This group is responsible for minimizing risk – in legal, financial and operational areas – and its affects on the organization, as well as for enforcing security and safety measures. Coordinate effective resolution of member and/or provider/practitioner appeals, complaints and grievances. Responsible for the day-to-day management of staff to ensure effective resolution of member or provider/practitioner appeals, complaints and grievances for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals, complaints and grievance. Responsible for day-to-day implementation of Aetna's appeals, complaints and grievances policies and procedures. Identifies trends and issues; reports on and recommends solutions. Accountable for meeting the financial, operational, and quality objectives of the unit. -Manages team's productivity and resources, communicates productivity expectations and balances workload to achieve customer satisfaction through prompt/accurate handling of customer concerns. -Serves as a content model expert and mentor to team regarding Aetna's policies and procedures, regulatory and accreditation req
C
Active1mo ago
Care Management Associate - Must live near San Antonio, Texas
Salary not disclosed
Check market pay for comparable Care Management Associate roles before applying.
Role overview
Job description
Care Management Associate - Must live near San Antonio, Texas — TX - Work from home. Apply via Workday.
C
Hiring company
Cvshealth
Explore this employer's active roles, salary signals and company profile on Jobiba.
Keep exploring
Similar active roles
Fresh roles matched to this title and market.
C
📍 United States· Remote
A
📍 California, Alameda, United States
C
📍 Rockford, United States
C
📍 Woonsocket, Woonsocket, United States
C
20 days ago
📍 Fairfield, Fairfield, United States
C
19 days ago
📍 United States· Remote
🔔 Get job alerts
New Care Management Associate - Must live near San Antonio, Texas jobs in TX - Work from home, Work From Home, straight to your inbox.
No spam · Unsubscribe anytime