Client Executive/Manager

Looking for a workplace experience executive/ Assistant manager to handle events and customer relations Address: Level 1 2 & 3 Luxor North Tower Bagmane Capital Doddanekundi K R Puram Marathahalli Outer Ring Road Bangalore 560037 Facility: GSK INDIA GLOBAL SERVICES - FM B'LORE Qualification: Graduate Experience: 4 - 6 years Source: Sodexo India | Job Code: IJP527364

POSITION SUMMARY The Account Manager serves as the primary relationship leader for an assigned portfolio of clients. This individual is responsible for renewals, client satisfaction, and expansion, ensuring clients receive strong value and support throughout their engagement with Clearwater. This role requires excellent relationship-building skills, structured renewal planning, disciplined forecasting, and the ability to identify and qualify expansion opportunities related to cybersecurity maturity and compliance needs. The Account Manager partners closely with Delivery, Solutions Architecture, and Sales Executives to ensure client success and consistent revenue performance. This is a strategic role centered on client partnership, proactive account management, and value realization, ensuring Clearwater remains a trusted and long-term partner. SPECIFIC JOB RESPONSIBILITIES Client Relationship & Retention Serve as primary client point of contact across assigned accounts Lead renewal cycles, including early risk identification and executive communication Maintain client health, value delivery cadence, and partner satisfaction Conduct roadmap meetings and Quarterly Business Reviews (QBRs) Ensure proactive planning and alignment with client strategic goals Expansion & Commercial Growth Identify and qualify expansion opportunities tied to client needs and maturity goals across Clearwater’s full portfolio: Managed services (e.g., Managed Security Services, Cloud Managed Services, ClearAdvantage, ClearConfidence) and IRM|Pro® platform offerings Advisory, Assessment, and Compliance Services Build and manage an expansion pipeline aligned with security programs, IRM|Pro, and managed services Collaborate with AEs, Consulting and/or Solutions Architects to scope and present recommendations Track expansion activity and engage the client executive sponsors to advance conversations Revenue Forecasting & Execution Maintain accurate forecasts for renewals and

Opportunity Overview: We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment Balance workload and account assignments across the team as new implementations continue to ramp up Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect What you’ll need: 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience 3+ years directly managing a technical team — solution

THE OPPORTUNITY We are hiring an SMB Account Executive for our Client Sales team in Spain! As an SMB Account Executive, you’ll play a pivotal role in our Spanish expansion team. You'll be responsible for strategically managing a book of business with inbound and outbound prospects to drive growth. YOUR IMPACT Able to autonomously manage your own sales opportunities, engaging new prospective clients coming from Sales Development outreach; Balance a high volume of activity, including making contact with new inbound leads quickly and effectively with the view to secure a demo Managing this alongside active sales cycles involving video meetings, phone calls, e-mail, social selling, etc.; Understand how to drive deals forward and be an effective closer; able to effectively multi-thread throughout the sales process Manage a high volume of clients, ranging in size and complexity within the SMB market (up to 500 employees) Consistently crush your quarterly sales quota and be well-compensated for doing so; Thrive on change while remaining highly organized, adaptable, optimistic, and coachable; Drive to individually compete (and win!) while still being a fantastic team player; Understand the metrics and data behind your performance, and work with your team and manager to be constantly improving Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance. WHO YOU ARE 3+ years of experience in Sales; with a particular emphasis on closing (full cycle); Experience working in high-velocity sales or the fitness industry preferred; Experience selling a SaaS solution and/or selling to HR stakeholders strongly preferred; Outgoing, charismatic and enthusiastic conversationalist with strong active listening; an expert communicator Ambitious, tenacious and e

Client Success is the front line of VTS’s retention engine. As a Senior CSM, you aren't just managing accounts—you are partnering with executive leaders at the most influential commercial real estate firms on the planet to transform how their businesses operate. With the support of powerful data-driven workflows and advanced VTS AI tools , you will own relationships with our largest, most complex clients. You’ll act as a strategic powerhouse, driving high-level product engagement, pioneering adoption strategies, and ensuring value realization across our entire ecosystem. Simply put, when our Senior CSMs success, the world’s leading CRE giants scale and thrive with us. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you can expect as a Senior Client Success Manager: This isn’t your typical CSM role. At VTS, you’ll join a high-impact, AI-augmented CS team that’s rethinking how modern enterprise client success is executed. You will: Build Elite Partnerships: Establish deep, "trusted advisor" relationships with executive sponsors, asset managers, and senior decision-makers across the country, aligning VTS with their ultimate macroeconomic business goals. Drive Strategic Value Realization: Move far beyond simple onboarding; you will serve as a core change leader, proactively identifying workflow gaps and challenging enterprise clients when necessary to maximize their ROI. Command Retention: Partner hand-in-hand with Sales and senior leadership to lease Executive Business Reviews (EBRs), dictate retention strategies, and identify expansion and upsell opportunities. Collaborate Within a Coordinated Ecosystem: Seamlessly orchestrate cross-functional initiatives alongside Sales, Implementation, Marketing, and Product teams to ensure an elite, unified client experience. Be the Voice of the Customer: Serve as the ultimate internal advocate, channeling critical product feedback

What we’re doing isn’t easy, but nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out current and future generations of humanoid robots. Field-based · ~75% travel · Preference for candidates near a major airport About the Role The Client Success Manager owns the health, performance, and growth of a hospital or territory of hospital partners running Moxi robot fleets. You are both the executive relationship owner and the operator behind the numbers: you run leadership check-ins and quarterly business reviews, translate utilization data into a clear story about value delivered, and drive the projects that resolve issues and lift site performance. Priorities shift, sites behave differently, and the playbook is still being written. The CSMs who thrive here make good decisions with incomplete information and move fast without losing rigor. What You'll Be Doing Own executive relationships and the value narrative Serve as the trusted executive contact for each hospital — C-suite sponsors, nursing leadership, and operational stakeholders. Lead recurring leadership check-ins and quarterly business reviews: set the agenda, build the deck, present performance against goals, and close with documented decisions, owners, and next steps. Communicate Moxi's value in each stakeholder's terms — clinical hours returned, delivery volume, staff satisfaction, cost avoidance — continuously, not just at renewal. Use data to drive better outcomes Monitor utilization, adoption, and reliability data across your territory; know each site's baseline, trends, and outliers. Diagnose why a site underperforms, run the intervention, and measure whether it worked. Set and track site-level performance targets with partners, and report on progress h