Client Implementation Manager

As a Delivery Manager at Plative, you will own the delivery outcomes of a pod of NetSuite consultants and serve as a trusted advisor to your clients. You will report to the Director of NetSuite Delivery and are responsible for: (a) maintaining delivery excellence and customer satisfaction throughout client engagements; (b) coaching and developing a high-performing delivery team; and (c) supporting commercial success through strong project execution and presales partnership. Plative is a fast-paced, agile environment and the Delivery Manager will have a significant impact in transforming the technology landscape at our client and partner organizations. Project Oversight & Delivery Leadership: Track and manage project activity across timeline, scope, budget, risks, team capacity, and delivery quality across multiple concurrent engagements; proactively identify delivery trends and prevent issues before they escalate. Build executive credibility with client stakeholders; understand their business goals and project priorities, and help them think strategically about implementation roadmap, adoption, value realization, and future opportunities. Establish and maintain consistent project governance including status reporting, RAID logs, project plans, stakeholder alignment, and decision tracking; strengthen governance standards across your pod. Partner with Solution Architects and consultants to ensure scope, requirements, and solution direction align; anticipate misalignment early and help shape solutions that are realistic, valuable, and commercially sound. Serve as the escalation point for your team internally and for your clients externally; own escalations with urgency, structure, and professionalism, and de-escalate complex situations to restore confidence. Monitor client sentiment proactively and address concerns before they escalate; use sentiment insights to improve delivery experience, retention, and expansion potential. Handle difficult customer and internal

Lead the future of insider risk management by delivering strategic controls that protect our clients, strengthen governance, and enable secure transformation across financial services. The Role As a Project Manager within our Banking & Payments Practice, you will lead the delivery of a complex Insider Risk Controls Program for a leading financial services client. Working across multiple business and technology functions, you will oversee the successful implementation of regulatory, security, fraud, AML, and risk management initiatives while ensuring strong governance, stakeholder engagement, and delivery excellence. This is an exciting opportunity to work at the intersection of cybersecurity, risk, and transformation, helping clients strengthen their control environment while driving measurable business outcomes. What You'll Do Lead the delivery of the Insider Risk Controls Program, ensuring alignment with regulatory, cybersecurity, fraud, AML, and enterprise risk objectives. Develop and manage integrated program plans, budgets, milestones, dependencies, risks, and reporting across multiple workstreams. Coordinate cross-functional teams including Cybersecurity, Corporate Security, Fraud, AML, Compliance, HR, Legal, and Technology to deliver successful outcomes. Drive governance forums, executive reporting, stakeholder communications, and issue resolution while maintaining program transparency. Ensure controls, policies, business requirements, and technology solutions are delivered on schedule, within scope, and support audit and regulatory readiness. What We're Looking For Proven experience leading large-scale regulatory, risk, security, or transformation programs within banking or financial services. Strong program and stakeholder management skills with the ability to influence senior leaders across business and technology functions. Experience working across cybersecurity, fraud, AML, compliance, operational risk, or governance initiatives. Excellent communica

About the Role: Tubi is one of the largest free streaming platforms in the US, serving a large-scale streaming audience across Web, iOS, Android, Roku, Fire TV, Apple TV, and game consoles. Quality at this scale isn't a checkbox — it's a competitive advantage. We're looking for an Automation Engineering Manager to lead the team responsible for building and operating Tubi's multi-platform test automation infrastructure. You will own the strategy, tooling, and execution quality across our client surfaces — from video playback and ad delivery to content discovery and onboarding. This role is for a hands-on technical leader who can set direction, influence cross-functional roadmaps, and stay close enough to the code to guide architecture, review critical implementation decisions, and unblock complex technical issues. You will build a team that ships reliable automation at speed — and you will help the team move toward AI-native automation practices: fluent in AI tooling, proactive about applying it, and disciplined about using it responsibly. This is a hybrid role based out of either our San Francisco or Toronto office. You must be willing to travel to either location at least 2 days a week. What You'll Do: Test Strategy & Quality Planning Define and own Tubi's multi-platform automation strategy — covering Web, iOS, Android, CTV (Roku, Fire TV, Apple TV, Smart TVs, game consoles), and API layers. Establish testing standards, coverage targets, and quality gate policies across the CI/CD pipeline to protect release confidence and production reliability. Design specialized test strategies for business-critical scenarios: video playback (HLS/DASH), ad insertion, content recommendation surfaces, and user authentication flows. Use AI-assisted analysis (e.g., failure pattern clustering, test gap detection) to continuously improve test strategy based on real production signal and defect trends — not gut instinct. Automation Framework & Infrastructure Lead the

As a Senior NetSuite Project Manager at Plative, you will take ownership of client success across NetSuite ERP and custom engagements. This is a high-visibility, client-facing role for an accountable project leader who can bridge the gap between technical teams and business stakeholders to ensure seamless solution delivery. Operating within the Pacific Time Zone, you will lead high-profile implementations from kickoff through rollout, driving stakeholder alignment, risk management, and delivery excellence at every step. Responsibilities: Liaison with clients on an ongoing basis, to maintain and develop the business relationship, and keep projects to a set time frame Actively manage stakeholders; expectations, resource alignment, and possible conflicting priorities across projects Ensure adherence to Plative delivery structure and project management methodology during implementation of the solution Deliver strategic business and project reviews to educate clients on proposed solutions Communicate reports regarding budget ownership, project status, risk management and escalation of issues Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers Be a client advocate to resolve and manage escalations to ensure client satisfaction This position has minimal travel and occasional presence to clients’ sites Work on NetSuite related projects including new implementations, enhancements, integrations, support and ownership of SFDC build out Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders Basic Qualifications Full, life-cycle implementation experience with NetSuite across multiple industry verticals 3+ years Project Management experience and within consulting environment At least 4 years of hands-on experience with NetSuite implementations Demonstrated expe

About the Team Merchants Financial's mission is to serve the financial needs of the active merchants on DoorDash. Our goal is that Merchants view DoorDash as their preferred financial partner to achieve their financial goals such as faster cash flow, more capital for store expansion and/or upgrade, and new customer acquisition. About the Role DoorDash is looking for an Engineering Manager to lead the Merchant Financials engineering team. This team is responsible for the building of Mx financial products (such as loan/capital, instant pay) used by millions of merchants on DoorDash platform. As an Engineering Manager, you will partner closely with product, design, and operations partners to define the roadmap to grow our sweet of financial products, including the launch of a brand new banking app. You will manage a team of talented backend, web, and mobile engineers to build groundbreaking financial solutions and solve challenging technical problems. You're excited about this opportunity because you will… Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutions Collaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmap Provide architectural guidance and professional development for a team of 8+ Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team We're excited about you because you have… BS, M.S., or PhD. in Computer Science or related field 2+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 8+ engineers 8+ years of industry experience Extensive experience as an engineer in a fast-paced, product-focused development environment Experience with distributed system design, system

Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per