CPI Security, a leader in the security and automation solutions industry, is looking for a Sales Advisor to join our growing Inside Sales team at our incredible corporate headquarters in Charlotte, NC! This is more than “just a job” – it’s your chance for a fulfilling and purpose-driven career. As a Sales Advisor, you will play a leading role in our mission to protect our customers and what matters most to them. In this role, you'll work with homeowners to determine their needs and customize CPI home security and automation packages. There’s no cold calling, customers come to you! This isn’t just any sales job – you will make a difference in customers’ lives by helping them protect what matters most. What You'll Do: Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner Actively listen to customers’ needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success Provide best-in-class customer care in all interactions What We're Looking For: Upbeat personality
Commercial Security Service Technician
Market pay estimate
$53,625–$69,920 / year for comparable Technician roles in United States. Not employer-provided.
Role overview
Job description
CPI Security is seeking a Commercial Security Service Technician for our Charlotte, NC market. Our Technicians are responsible for installing our full suite of industry-tailored smart security solutions for our commercial customers. Our Commercial Security Service Technicians will ensure complete customer satisfaction as they work on equipment that protects company assets, employees, and customers. W e are the trusted name for smart security solutions that allow us to design, install, monitor, service and protect what matters most to business owners and operators. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers. What You’ll Do: Installs commercial customers new equipment or systems to ensure the system exceeds customers’ expectations Educate, train and demonstrate the customers new system Must be able
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Salary listed
3.2%
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What they are looking for
Skills & requirements
Department · Operations
Hiring company
CPI Security
Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work.
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