The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience. Duties/Responsibilities Build and maintain strong, long-term relationships with key stakeholders within assigned accounts. Develop account plans outlining strategies for growth, retention, and upsell opportunities. Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences. Understand client business objectives, challenges, and operations to effectively position Entrata solutions. Provide consultative guidance to clients on best practices, industry trends, and product utilization. Identify and pursue opportunities for account expansion and revenue growth. Communicate product updates, new features, and relevant developments to client stakeholders. Analyze account data to identify trends, performance gaps, and improvement opportunities. Essential Functions Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention. Develop and execute account strategies that drive growth and align with company goals. Collaborate with internal teams to ensure successful delivery of products and services. Apply sound judgment and problem-solving skills to resolve complex client issues. Ability to prioritize tasks effectively by meeting deadlines and managing workload effi
Salary not disclosed
Check market pay for comparable Communications Manager roles before applying.
Role overview
Job description
#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As a Communications Manager reporting to the EVP of Communications, you will be an integral member of Nextdoor’s communications team, helping shape and amplify the company’s story across the U.S. and around the world. You’ll work across a broad range of communications disciplines—from media relations and executive communications to content, social media, internal communications, and events—bringing curiosity, sound judgment, and a hands-o
…What they are looking for
Skills & requirements
Qualification
In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records
Department · Communications
Hiring company
Nextdoor
Explore this employer's active roles, salary signals and company profile on Jobiba.
Keep exploring
Similar active roles
Fresh roles matched to this title and market.
🔔 Get job alerts
New Communications Manager jobs in Dallas, TX, United States, straight to your inbox.
No spam · Unsubscribe anytime