Compliance Manager

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role As Maintenance Lead, you’ll play a central role in keeping our fulfilment operation running safely, efficiently and reliably. Working closely with the Engineering and Facilities Site Manager, you’ll lead the site’s planned and reactive maintenance activity while shaping the technical agenda and building a culture of continuous improvement. This is a high-impact leadership role for an experienced engineer who enjoys balancing the demands of a fast-moving operation with the opportunity to develop long-term reliability strategies. You’ll use modern maintenance systems and techniques to improve equipment availability, reduce recurring failures and help our engineering teams perform at their best. What you’ll be doing Support the development and delivery of the site’s maintenance strategy. Lead a reliability-focused approach using TPM, RCA, RCM and FMEA. Deliver monthly improvement plans that increase equipment reliability and availability. Use CMMS data and failure analysis to identify root causes and deliver lasting solutions. Coordinate the response to live plant issues, ensuring risks are managed and actions are followed through. Own effective weekly and monthly maintenance planning, including preventative maintenance compliance and backlog management. Monitor, analyse and report weekly and monthly KPIs, ensuring results are shared with key stakeholders. Coordinate planned maintenance outages and engineer

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. The Compliance Lead plays a key role in maintaining and improving ISOQAR’s compliance framework, helping ensure our certification activities meet accreditation, regulatory and internal requirements. Working closely with the Director of Risk & Compliance and teams across the business, you’ll coordinate audits, accreditation assessments, corrective actions, competence management and compliance reporting, while supporting certification schemes and business development projects. Compliance Framework & Management System Support the day-to-day operation and continuous improvement of ISOQAR’s compliance framework and management system. Maintain and develop compliance policies, procedures, guidance and records. Review process and documentation changes for compliance, accreditation and impartiality considerations. Provide practical guidance to colleagues on certification and conformity-assessment requirements. Identify and escalate significant compliance risks, control weaknesses or potential breaches. Internal Audit & Assurance Support the delivery of a risk-based internal audit programme. Plan, conduct and report on internal audits, identifying nonconformities, risks and improvement opportunities. Review root-cause analysis and corrective actions, monitoring progress through to effective closure. Analyse audit findings to identify recurring or wider compliance issues. Accreditation Assessments Coordinate preparation for accreditation and external assessments. Collate and review documentatio

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Fulfil THG Fulfil is a fulfilment solution provided by THG Ingenuity that offers warehousing, fulfilment, and courier management services for e-commerce businesses. We help brands with their digital growth by connecting them with customers worldwide, focusing on cost-effective solutions and customer satisfaction. Key aspects of THG Fulfil: Global Fulfilment: We offer solutions for brands to reach customers internationally, leveraging automation and proprietary software. Warehousing and Automation: THG Fulfil's extensive warehouse automation solutions, like the use of AutoStore and Geek+ Goods-To-Person robots, enable efficient movement of goods. Courier Management: We provide a sophisticated courier management system to ensure timely and reliable delivery. Customer Experience: THG Fulfil prioritises customer experience, with a focus on providing seamless, efficient, and positive interactions throughout the fulfilment process. About the Role The Head of Regulatory Compliance & Quality is THG Ingenuity’s senior authority on global product compliance, product safety, and quality assurance across all product categories. Operating at the intersection of Legal, Fulfilment, Commercial and Operational teams, the role provides strategic leadership to protect legal, commercial and reputational interests while enabling compliant, scalable, and commercially viable growth. Sitting centrally within the Legal team, the role ensures regulatory robustness, governa

At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through our robust portfolio of progressive solutions, comprehensive range of certifications and industry-leading insights , we lead by example to amplify excellence within the organisations that we support. Our Lead Auditors work with a diverse client base spanning construction, manufacturing, chemicals, facilities management, engineering, transport, warehousing, and more. You will deliver independent, evidence-based third-party audits that provide organisations with clear insight into the effectiveness of their management systems. We are particularly interested in individuals with strong hands-on industry experience and a sound understanding of operational environments, compliance frameworks, and regulatory requirements. Previous auditing experience is advantageous but not essential. Following Global and Divisional inductions, you will complete a structured 12-week training programme combining structured learning, supervised on-site audit experience, and shadowing. This programme leads to qualification in ISO 9001, ISO 14001, and ISO 45001, equipping you with the knowledge and confidence to succeed as a certified Lead Auditor. Plan, conduct, and lead independent, third-party audits Gather objective evidence and prepare clear, impartial audit reports Host opening and closing meetings to communicate findings Build and maintain professional client relationships Continue developing your knowledge of the industry and evolving standards Complete auditor training and achieve your Lead Auditor qualifications (supported by ISOQAR) You’ll bring hands-on operational experience from a relevant industry or industries and understand how organisations operate day to day. Strong communication skills, analytical thinking and clear, accurate report writing are essential, alongside a professional and methodical approach. You’ll also be comfortable with regional

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. We're looking for an experienced and commercially driven Inbound Enterprise Account Executive to join our team. In this role, you'll manage enquiries from large enterprise organisations, helping prospective customers navigate their certification and compliance requirements. Using a consultative sales approach, you'll build relationships with senior stakeholders, develop tailored solutions, and manage opportunities through to conversion. Manage inbound sales enquiries from new enterprise-level customers, ensuring a consistently high standard of service and communication throughout the sales process representing ISOQAR professionally Lead the preparation and submission of high-quality tender responses via client and third-party portals, ensuring compliance with requirements and deadlines Prepare tailored commercial proposals that clearly address client needs and position ISOQAR competitively Conduct thorough discovery with prospective clients to gather business process information and understand their certification, compliance, and audit requirements Collaborate with clients and internal teams to identify the most suitable products, services, and audit approaches Utilise internal systems and industry guidelines to accurately establish audit scopes and durations Manage and maintain a structured pipeline of sales leads and opportunities, ensuring accurate forecasting and timely follow-up Maintain detailed, accurate records of all customer interactions, proposal activity, and pipeline pro

At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through our robust portfolio of progressive solutions, comprehensive range of certifications and industry-leading insights , we lead by example to amplify excellence within the organisations that we support. Due to continued growth, we are expanding our Lead Auditor team across the North West of England. Our Lead Auditors work with a diverse client base spanning construction, manufacturing, chemicals, facilities management, engineering, transport, warehousing, and more. You will deliver independent, evidence-based third-party audits that provide organisations with clear insight into the effectiveness of their management systems. We are particularly interested in individuals with strong hands-on industry experience and a sound understanding of operational environments, compliance frameworks, and regulatory requirements. Previous auditing experience is advantageous but not essential. Following Global and Divisional inductions, you will complete a structured 12-week training programme combining structured learning, supervised on-site audit experience, and shadowing. This programme leads to qualification in ISO 9001, ISO 14001, and ISO 45001, equipping you with the knowledge and confidence to succeed as a certified Lead Auditor. Plan, conduct, and lead independent, third-party audits Gather objective evidence and prepare clear, impartial audit reports Host opening and closing meetings to communicate findings Build and maintain professional client relationships Continue developing your knowledge of the industry and evolving standards Complete auditor training and achieve your Lead Auditor qualifications (supported by ISOQAR) You’ll bring hands-on operational experience from a relevant industry or industries and understand how organisations operate day to day. Strong communication skills, analytical thinking and clear, accurate report writing are esse