Customer Experience Specialist

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. We're looking for an organized, innovative marketing professional to serve as the operational engine behind our Diagnostics arm of our marketing team. You'll be the person who makes things happen, turning strategy into action, managing our tech stack, coordinating event participation, owning customer communication, and building systems that help our marketing and sales teams work smarter. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York and Paris. What You'll Do CRM and Data Management In partnership with our RevOps team, maintain clean, actionable data across our diagnostics marketing and sales systems Implement tagging structures and workflows that enable our team to work more efficiently Manage the marketing attribution model across touchpoints Own day-to-day execution within our CRM: email campaigns, workflows, lead tracking, and list management Digital Marketing Maintain and update Diagnostic-specific pages on our website (Framer CMS); coordinate with internal designers on content refreshes Build and manage an editorial calendar and grow our LinkedIn presence (with expansion to other platforms) Track relevant awareness days, research milestones, and cultural moments to keep our content tim

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Schedule/ Location: Available to work a minimum of 20 hours per week Available to work a minimum of 3 days per week, weekends included Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Sales Associate: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Consistently meet and exceed sales goals. Assist in clientele generation through customer engagement. Contribute to an in-store experience for customers that both surprises and delights them. Deli

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon is hiring a Senior Commercial Contracts Manager to own our contracting process end to end. We are looking for a highly experienced contracts professional with a paralegal or contracts administration background. What matters most is your negotiation expertise, not the credential behind it. You will report directly to the General Counsel and be Beacon’s primary point of contact for drafting, negotiating, and closing customer and supplier agreements, including pharma and biopharma collaboration agreements, clinical trial services agreements, home sleep testing partnerships, and vendor and supplier contracts. Because patient EEG and sleep data is Beacon’s core commercial asset, you will need to be fluent in data rights: ownership, licensing scope, and secondary-use restrictions. You should also have a working knowledge of the HIPAA and GDPR issues that commonly arise in life sciences and health data contracting. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs located in Boston and New York. What You’ll Do Own the full contract lifecycle for customer and vendor agreements: drafting, negotiation, redlining, and execution from initial term sheet through signature and integration with Beacon systems. Conduct negotiations on pharma and biopharma collaboration agreement

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a Director, Analytics Systems to manage our Analytics Systems Team. The Analytics System Team is responsible for building and maintaining Beacon’s Analytics Suite products that serve our Life Sciences and Diagnostic customers, developing tooling and pipelines that enable Beacon scientists to efficiently curate clinical trial data and perform rigorous scientific analyses, and enabling the scalable computation, organization, and tracking of novel biomarker features. ​​This includes evolving our data infrastructure to support a centralized feature store and integrating foundation models into our core analytical pipelines. In this role, you'll manage 6-10 engineers and will be responsible for the continued development and success of your team and its products. This role reports directly to Beacon's VP of Analytics and Machine Learning. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York, and Paris. The Analytics Systems Team is currently distributed across American time zones. As a successful engineering director at Beacon, you'll... Manage 6-10 engineers (and eventually managers) on Beacon's Analytics Systems Team, coaching them to pursue opportunities to grow their impact at Beacon, and guiding them to over

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. What You Will Be Doing: You will join Beacon's Clinical Implementation team, reporting to the National Clinical Implementation Director. This is a remote, US-based individual contributor role anchored in our East territory, with travel to customer sites across your assigned region. The role does not carry direct reports, but you will mentor peers and newer specialists and may direct the work of others on implementation projects. You will own the clinical and operational implementation of Beacon's diagnostic solutions for assigned customers, guiding sleep labs, health systems, and provider organizations from contract pre-signature through confident, sustained daily use of our products. Day to day, that means delivering demos, building implementation plans, running clinical education and training, supporting go-lives, and coaching accounts through adoption after launch. This is not a traditional implementation role focused only on deployment and go-live milestones. Your impact is measured by sustained usage, behavioral adoption, and long-term workflow integration. At this level, your influence extends beyond your own accounts: you set the standards, playbooks, and best practices the broader team works from, and you help shape where the clinical implementation function goes over the next several quarters. The role is highly cross-functional and re