Customer Success Manager

About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 20 million learners and 6,000+ companies , including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the Role: You are responsible for increasing data and AI readiness at enterprise organisations through the power of DataCamp. Your role is to understand data and AI upskilling opportunities and gaps in business lines, People and Learning and Development departments, and data and AI functions and to increase data capabilities of all skill levels across the organisation. You will need to call on a skill set that 1) drives retention and growth of DataCamp within the organisation and 2) brings an understanding of the data and AI landscape, vendors, concepts, and strategic application. Success in this role is dependent on your ability to understand the diverse subject matter and features of the DataCamp for Business platform and your ability to coach clients on how to best leverage and tailor these offerings to help them in their data and AI transformation. About you: At DataCamp, we seek individuals who embody our core values of data-driven action, transparency, ownership, and customer focus. We are seeking individuals that thrive in a fast-paced, high-performing sales organisation and are driven by a passion for democratising adoption of data & AI. Your entrepreneurial and collaborative spirit pushes you beyond just meeting/exceeding retention and expansion targets. You aim to understand the strategic imperatives at DataCamp’s clients and strive to be a thought partner in transforming their data & AI readiness. You are a collaborative team player who is equally happy to w

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team Customer

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . We are looking for a Customer Success Manager (CSM) who operates as a consultant and strategic advisor in an environment where AI is fundamentally reshaping digital marketing and how brands are discovered. This role goes beyond managing accounts. It requires the analytical depth to drive measurable outcomes and the ability to guide customers through an increasingly fragmented, AI-driven search landscape. You will be expected to use AI as a core part of how you work, leveraging it to analyze data, generate insights, and help customers understand and adapt to how AI is changing visibility, discovery, and engagement. At Yext, our CSMs combine a strong commercial mindset with curiosity, judgment, and the ability to ask the right questions to solve complex problems. We are looking for rapid learners who can translate data and emerging trends into clear strategy, and help our customers navigate and win in a continuously evolving digital ecosystem. What You’ll Do Manage a portfolio of customers with a focus on retention, expansion, and adoption Align Yext capabilities to customer business goals and measurable outcomes Lead consultative conversations with customer stakeholders, including executives Guide customers through changes in digital mark

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role will be hybrid in New York City. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Has

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU? Box is redefining how enterprises manage and unlock value from their content in an AI-first world. In this role, you will partner with enterprise customers not only to adopt Box, but to transform how work gets done across their organization using content and AI. You will serve as a strategic advisor and operator, helping customers understand their current content workflows, identify opportunities for improvement, and design future-state solutions that drive measurable business outcomes. You will work closely with executive stakeholders and cross-functional teams to align on priorities, drive change management, and ensure that Box delivers tangible impact. This role represents the evolution of Customer Success at Box—from driving adoption