Customer Success Manager 🇩🇪 (m/w/d)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our Berlin hub or remote. What you'll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to seni

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Emerging Enterprise Account Executive to join our team of high performing Account Executives in the DACH region. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change and a true team-player. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. You will report directly to our Commercial Sales Manager who is also based in Berlin, Germany. This is a full time role in our Berlin office within a hybrid environment or remote. What you’ll do at Figma: Build a strong sales pipeline while exceeding quarterly and annual sales targets Work closely with cross functional teams to ensure sales effectiveness Establish and maintain relationships with key stakeholders within Enterprise accounts Be part of a team dedicated to promoting Figma to existing and new customers Help build the foundation and processes for all customer facing teams at Figma Work with a dedicated set of customers, each with up to 5,000 employees We'd love to hear from you if you have: 3+ years of closing experience working with customers, ideally with a SaaS product Excited about working in a fast-paced environment and helping improve business processes as we grow Desire to learn a technical product and effectively communicate Figma’s value to potential customers Ambitious self-starter who’s eager to learn whi

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Manager, Mid-Market Sales to join our dynamic team of creatives, engineers, marketers, and forward-thinking business folks. As our Manager Mid-Market Sales, DACH you will lead a team of Account Executives in the DACH region responsible for continuing the growth of our Enterprise product. You will report directly to our Director, Commercial Sales, DACH. With this role you’ll be part of early DACH in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. This is a full time role that will be held from our Berlin office. What you'll be doing: Create and manage a team of motivated and diverse individuals to foster an environment of success Participate in customer and prospect meetings Assist in continual training and development, including mentorship, hiring and career growth Help craft and further develop sales processes and initiatives Interview, hire and train new team members as we scale the business and company Deliver weekly forecast meetings and mentor Account Executives on strategies to help exceed their goals We’d love to hear from you if you have: 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience Understanding of our technical and competitive landscape and ability to thrive in a constantly evolving environment Fluency in German Excitement for growing customer ha

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Enterprise Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This is a full time role that can be held from Berlin hub or remotely in Germany. What you'll do at Figma: Manage a defined list of named enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networkin

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Account Executive - Enterprise Sales - Germany Germany We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. We are looking for an ambitious Account Executive to join our growing German team. If you are a results-oriented sales professional ready to help enterprise customers optimize their digital footprint, we want to hear from you. Your Opportunity As an Enterprise Account Executive, you will be responsible for identifying, qualifying, and closing new business within a defined geographic or vertical territory. You will manage the end-to-end sales cycle, from initial prospecting to contract negotiation. You will work closely with our solution engineers and marketing teams to demonstrate the value of New Relic and displace competitors in the observability space. What You’ll Do Pipeline Generation: Proactively prospect into a list of target enterprise accounts. You will own your "top of funnel" by combining inbound leads with your own strategic outbound efforts. Sales Execution: Manage a disciplined sales process to meet and exceed monthly and quarterly quotas. You will lead discovery calls, coordinate product demos, and navigate the procurement process. Customer-Centric Selling: Understand the specific pain points of German enterprise customers. You will map New Relic’s

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have pr