Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e
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Role overview
Job description
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Leg
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29
Posted 30d
19
30d movement
+90%
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3.4%
Salary listed
3.4%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
You Have: 7+ years of experience in a professional setting, with demonstrated experience in quantitative analysis and complex program management
Department · Business Operations (BizOps)
Hiring company
Roblox
Be part of an amazing team that’s building the world’s largest social platform for play. Every month, over 100 million players come to Roblox to immerse themselves in any game or experience imaginable. Players can create the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. Our Mission: to become the global leader in user-generated gaming and creation for all ages. Our Products: The Roblox Imagination Platform™ is a vibrant ecosystem of creators, builders, game players, and adventurers imagining with their friends. Our Roblox Studio IDE allows powerful and intuitive creation, published with a single click to the cloud, and instantly playable with your friends across PC, Mac, iOS, Android, Xbox and Oculus Rift. Integrated matchmaking, persistence, and billing support provide developers rich functionality for building great games and experiences. The Roblox.com website ties this ecosystem together with search and discovery, social networking, and a massive catalog of user made content. Check out our latest news at blog.roblox.com!
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