A CAREER WITH POINT72âS TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our companyâs IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Weâre a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOUâLL DO As Database Support Engineer, youâll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with application teams, application support, and database engineers and operates within a FollowâtheâSun model to ensure availability, performance, and reliability of database services. Key responsibilities include: ⢠Provide operational support for enterprise database platforms in both on-prem private cloud and public cloud ⢠Monitor database health, capacity, performance, and availability, and respond to alerts, diagnose issues, and perform timely remediation ⢠Perform routine maintenance activities (patching, upgrades, housekeeping etc) ⢠Troubleshoot databaseârelated incidents and collaborate on root cause analysis ⢠Work closely with application owners, application support teams, and DB Engineers ⢠Provide guidance on database best practices and operational standards ⢠Participate in crossâteam problem resolution and continuous improvement initiatives ⢠Contribute to design, implementation and testing of automation and self service capabilities of DB platforms ⢠Drive continuous improvement, identifying opportunities to reduce toil and increase platform efficiency. ⢠Participate in a FollowâtheâSun operating model, including shiftâbased coverage and handoffs WHATâS REQUIRED ⢠Bachelorâs degr
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Role overview
Job description
About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Weâre looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. Youâll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. What Youâll Be Responsible For In this role, youâll: Resolve Technical Issues: Investigate and resolve advanced customer issue
âŚWhat they are looking for
Skills & requirements
Department ¡ Support
Hiring company
Supabase
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