Deployment Strategist - DHS/DOJ

The Role We are seeking a highly organized, proactive, and collaborative Program Manager to join our Sales Enablement team, embedded in and dedicated to the Public Sector business unit. This role sits at the intersection of GTM strategy and learning design. You will own the end-to-end enablement experience for Public Sector sales reps, from the moment they join Scale to every stage of their ongoing development. The Public Sector GTM team operates as a distinct business with its own sales motion, compliance environment, and buyer context. This role requires someone who can move fluidly between that world and the broader Sales Enablement org; building infrastructure, translating content across BUs, and driving rep readiness in an environment where the stakes are high and the deals are complex. This role would also take ownership of Public Sector BU onboarding for any member joining the team. You will: Build and Own PS Onboarding Design and launch a structured, role-based onboarding program for Public Sector new hires across the Deployment Strategist and Solution Engineering tracks. Define "fully ramped" success criteria by role, and communicate them clearly to new hires and their managers. Utilize the Sales Enablement Platform to deploy learning paths and track completion and readiness metrics. Partner with the People team and BU leadership to take on BU onboarding for PS new hires after company-wide orientation, ensuring a seamless handoff and a cohesive experience end-to-end. Drive Ongoing Rep Development (Everboarding) Launch foundational sales skills training for the Public Sector team. This would include proposal writing, discovery methodology, deal qualification, and capture process. Develop and maintain playbooks by motion for Public Sector reps, and establish a recurring venue for platform capability updates to keep reps current on the roadmap. Own the GTM Knowledge Base Stand up and maintain the Public Sector GTM knowledge base, hosting s

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. Lead federal customers through their AI adoption journey, from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex government customer programs and projects. Own and manage a federal consumption revenue target. Oversee consumption revenue forecasting and reporting. Analyze key federal account metrics and provide insights to internal and external stakeholders. Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Government Sales team has a unique mission to help national security customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to Defense and Intelligence Community customers. You’ll drive key opportunities through the entire defense sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help customers within the Defense and Intelligence Communities advance their national security missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key U.S. Defense and Intelligence Community accounts, developing and executing comprehensive account plans Lead Defense and Intelligence customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex defense customer programs and projects Own and manage a National Security Community consumption revenue target Oversee revenue forecasting and reporting Analyze key Defense and I

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. Build trusted relationships with senior

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans Lead federal customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex government customer programs and projects Own and manage a federal consumption revenue target Oversee consumption revenue forecasting and reporting Analyze key federal account metrics and provide insights to internal and external stakeholders Closely monitor the federal landscape (agencies, policies, compe

Principal Architect Location: Washington, DC About the Role We are seeking a Principal Architect to drive the design, development, and deployment of our agentic AI products in a fast-paced, collaborative, extremely high-visibility environment. In this role, you will lead a team of 50+ engineers, providing both strategic and technical guidance. You’ll be responsible for high-impact architectural decisions, cross-company collaboration, and executive level engagements. What You’ll Do Team Leadership: Lead and mentor a high-performing engineering team of 80+, fostering a culture of technical excellence and ownership. Technical Direction: Guide your team through complex challenges involving LLMs, AI agents, and large-scale distributed systems. Executive Stakeholder Engagement: Represent Scale AI in high-stakes negotiations and strategic discussions with senior external partners, demonstrating strong technical competence and credibility. Strategic Planning & Communication: Develop and communicate a compelling vision for Scale AI’s technology applied to your program. Provide regular updates to senior leadership and key stakeholders on progress, risks, and opportunities. Culture & Teamwork: Foster a culture of speed, unity of purpose, resilience, and teamwork. Lead through uncertainty with determination and adaptability. What We’re Looking For 10+ years of software engineering experience, including 5+ years in a technical leadership or staff role. Deep understanding of modern AI/ML technologies, including experience working with LLMs and AI agents. Proficient in one or more modern programming languages (Python, JavaScript/TypeScript) Hands-on experience with Kubernetes and cloud infrastructure (AWS, GCP, or Azure). Strong product and business sense, with a track record of aligning engineering efforts with company goals. Ability to operate effectively in ambiguous, fast-changing environments and guide your team to do the same. Experience in execu