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Active1d ago

Digital & Scaled Customer Success Program Manager

Asana·📍 Chicago, IL or Remote, United States

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

$147K – $167K/yr

Role overview

Job description

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Digital & Scaled CS Program Manager, you will be a hands-on, technically adept owner of the build and execution layer of our Digital and Scaled CS program. Sitting at the intersection of Customer Success, Sales, Revenue Operations, Marketing, and Product Engineering, you will be the driving force behind turning digital CS strategy into working programs, maintained playbooks, enabled teams, and

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Role market pulse

How Program Manager demand looks in United States

67/100 · rising

Live jobs

334

Posted 30d

149

30d movement

+49%

Remote share

26.9%

Salary listed

61.4%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

4+ years of experience in Customer Success, CS Operations, or Marketing Automation, with at least 2 years building digital programs in a B2B SaaS environment

Department · Customer Success

Asana logo

Hiring company

Asana

Technology

We are looking for enthusiastic collaborators who are passionate about their craft to be a part of our journey building technology that is a force for positive change in the world. Make an impact by helping us achieve a powerful mission while developing your career.

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