About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect
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Role overview
Job description
Datadog's Digital Experience Monitoring (DEM) group is one of the company's fastest-growing product areas, spanning Real User Monitoring (RUM), Product Analytics, Synthetic Monitoring, Feature Flags, and Datadog Studio, our newest AI-native observability surface. As Director, you will own engineering for one or more of these product areas, with scope shaped by your background and interests, and you will manage 50-60 engineers through a team of Engineering Managers. You'll partner with Senior Directors and product leadership to shape the roadmap, not just execute against it, and you'll help drive AI adoption across engineering tooling, workflows, and product features. This role is based in Paris, one of Datadog's most established engineering hubs, with a clear growth path to Senior Director for the right candidate. At Datadog, we place value in our office culture - the relationships that
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We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
Department · Dev Eng
Hiring company
Datadog
We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear from you.
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