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Active1mo ago

Director, Enterprise Customer Success

Datadog·📍 Dublin, Ireland

Employment

Full-Time

Work mode

On-site

Experience

DIRECTOR

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Director, Enterprise Customer Success As Director, Enterprise Customer Success, you will own the strategy, operations, and outcomes for our largest and most strategic customer relationships while leading a team of 25+ Customer Success Managers through multiple first-line managers. You'll be accountable for the retention and expansion of a significant portion of Datadog's enterprise book in EMEA, while building and scaling the org, systems, and talent needed to do that sustainably. This is a chance to shape how a market-leading company runs enterprise customer success at scale, with direct visibility into your impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the st

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What they are looking for

Skills & requirements

Qualification

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Department · Enterprise Customer Success

Datadog logo

Hiring company

Datadog

We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear from you.

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