Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary HR Manager (Fixed-Term Contract - Maternity Cover) About the Role This is an exciting opportunity to join a dynamic and international People & Capability team on a fixed-term basis, providing maternity cover. You'll work closely with senior business leaders, helping to shape and execute people strategies that enable business growth, strengthen organisational effectiveness, and enhance the employee experience. As a trusted advisor, you will partner with leaders across the organisation, balancing strategic people initiatives with hands-on HR support across the employee lifecycle. Key Responsibilities Reporting to the Director, People Business Partner, you will: • Partner with leaders and managers to deliver people strategies aligned to business objectives and organisational priorities. • Act as a trusted advisor, providing pragmatic guidance on talent, performance, organisational design, employee relations, engagement, and workforce planning. • Support key annual people processes, including performance management, talent reviews, succession planning, and compensation cycles. • Collaborate with regional and global People & Capability partners to develop effective solutions to complex people challenges. • Drive and support organisational change initiatives, ensuring successful adoption
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Strategic Insights & AnalyticsOverview:Overview
The Director, Strategic Insights & Analytics plays a key role in the Global Portfolio Optimization (GPO) team. This lead is responsible to drive enablement of portfolio performance management by leveraging advanced analytics to prioritize and accelerate opportunity conversion at scale.
Main Responsibilities:
• Member of GPO Target Team (Insights, Analytics Data, Performance, KPIs)
• Key Contributor of Key/Strategic Methodology Stage and Assets of Portfolio Optimization Methodology (Business Performance Management/Data/Insights/Data Anchored Value for Customers)
• Drive/Support Development of Performance Analytics capabilities & tools
• Deliver BAU Performance Analytics output and develop new capabilities, expanded scope/KPIs, etc. Leveraging research, analytics and industry insights to create value for clients
• Delivery of Annual Portfolio Optimization Opportunity Sizing & Prioritization Output & Packaging/Maintenance
• Data Visualization of Data Output & Efficient Delivery of output to Key Regional & Functional Stakeholders
• Global KPI Definition, Management & Insight & Recommendations Development- Identify, prioritize the challenges that stand in the way of customer efficiency, growth and sustainability.
• Develop Custom Analytics for Strategic Efforts (Key Customers, Markets, Segments, etc)
• Key Stakeholder engagement to support Insights & Analytics needs for Strategic Engagements/Regions/Functional Teams & Priorities
• Develop/Innovate/Enhance value generation by leveraging Data/Insights/Analytics
Main Requirements for the Role
• Exceptionally strong Analytical/Data Skills (Excel ninja)
• Excellent Data Visualization & Data Packaging & Key Insights Delivery (Powerpoint ninja)
• Understanding of Data Management and Evolution of Solutions (Dashboards, Data Automation, Capability development, etc)#
• Leadership, Strong Business Acumen, Partnership/Collaborative Approach
• Understanding of Customer (Issuer) Needs, how do we leverage Data/Benchmark Analytics to drive performance management opportunity conversion
• Superior Thought Leadership - Strategic & Conceptual Thinking with strength in Management of Key Initiatives and a results-driven/executional Mindset.
• Ideally has understanding of Product Management & Consultative Sales/Enablement
• Very Strong Communication Skills, ability to simplify complex context/technical solutions
• Agile, Flexible, Outcome-oriented, High agency
• Very strong interpersonal skills, covering but not limited to ability to lead cross-functional teams/efforts, manage internal stakeholders
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What they are looking for
Skills & requirements
Hiring company
Mastercard
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