Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve. You’ll lead an engineering team working closely with Product, Design, Customer Support, and AI/ML partners to tur
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About Meesho Meesho is India's fastest-growing internet commerce company, on a mission to democratize e-commerce for everyone. We serve millions of customers and over 1.75 million sellers through technology-driven innovation, building the scalable systems that power Meesho's most critical surfaces — Search, Recommendations, Personalized Ranking, Logistics, Fraud Detection, and Image Match. The AI Platform sits at the heart of this. It serves a peak of 1M+ real-time deep-learning model inferences per second on ordinary days, scaling 3x+ on sale days — with the reliability that scale demands. The team works at the frontier of applied AI and infrastructure — multi-region inference, novel embedding-search algorithms, and optimized open-weight LLM models — squeezing out every bit of computation and passing the cost savings straight back to customers.
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The team works at the frontier of applied AI and infrastructure — multi-region inference, novel embedding-search algorithms, and optimized open-weight LLM models — squeezing out every bit of computation and passing the cost savings straight back to customers
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