Engineering Manager II

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact on your own development, on Deliveroo as we scale, and on the marketplace and communities we serve. Consumer Ordering Experience owns the core purchase journey: the store page, item page, basket, and checkout flow, across both app and web. It's a global team — the surfaces we build support all of our brands: Deliveroo, Wolt, and Doordash. You'd be the team's first dedicated web/full-stack engineer, helping us build out our web experience from the ground up. What You'll Do Own and evolve the store, item, basket, and checkout experiences on web, working primarily in React and TypeScript Contribute to backend services written in Golang — deep Go experience isn't a hard requirement, but you should be comfortable picking up a new statically typed backend language Improve code structure, shape architecture, and review code across the team Partner closely with your Product Manager and fellow engineers to scope and ship changes to the ordering funnel Take part in the hiring process and support the growth of your teammates as the team scales What We're Looking For Must haves: Strong full-stack experience — comfortable working across web frontend (React/TypeScript) and backend (Go, or similar) to unblock delivery end-to-end Experience designing, implementing a

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role Shape Ema's product direction. You'll research customers, prioritize features, work with engineering and design, and drive adoption of innovative AI capabilities. What You'll Own Define product strategy and roadmap Conduct customer research and discovery Write PRDs (Product Requirement Documents) Collaborate with engineering and design to ship features Analyze metrics and drive data-informed decisions Go-to-market strategy and launch planning Qualifications Required 6-10 years PM experience in SaaS or enterprise software Strong cross-functional leadership and communication Experience shipping multiple features end-to-end Data-driven decision making and analytics Customer research and user empathy BTech in CS/related field from top Institutes Preferred PM at high-growth SaaS companies (50-500 employees) Experience with platform or API products AI/ML product experience Enterprise sales support and GTM experience Analytics and A/B testing expertise Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-ten

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals in across your team. While you will work with your team and you may lead projects, some of your work will contribute outside of your direct remit. You will report to managers and group leads and together deliver the results. Technical Execution: You will improve code structure, have an impact on architecture, and review code of any scope produced by your team. You'll aim to simplify the maintenance and operation of production systems, visibility, operational readiness, and health of your team's systems. Collaboration & Leadership: As well as leading from the front regarding technical execution, you'll build relationships with other engineering teams and, identify collaboration opportunities. You'll own larger pieces of work, assist with

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Software Engineer II (Full Stack) Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. The Team : MX Intelligence builds the tools DoorDash, Deliveroo and Wolt use to find, sign and onboard restaurants and merchants. That covers identifying and matching prospective merchants through to the CRM, quoting and contracting tools sales teams use to bring them onto the platform. We're replacing a Salesforce-based stack with one first-party platform shared across all three brands. We’re looking for a Software Engineer II (Full stack) to join our London (Hybrid - 3 days from the office) team. In this role, you’ll work across the stack, from the backend services and integrations that handle merchant discovery, matching and onboarding to the web tools sales and operations teams use to quote and sign merchants Get to know our Engineering team — what drives us, how we work, and what you can expect. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals in and across your team. While you will work with your team and you may lead projects, some of your work will contribute outside of your direct remit. You will report to managers and group leads and together deliver the results. Technical Execution: Y

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Software Engineer Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Software Engineer to join our London team. In this role, you’ll help us build and maintain high-performance systems that power our hyper-local marketplace, ensuring a seamless experience for millions of users. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining a multi-disciplinary engineerin