Engineering Manager, Payments

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Every year, trillions of dollars move through real estate transactions, yet the industry still relies on outdated, fragmented payment systems that slow real estate closings and create risk. Qualia sits at the center of the real estate closing workflow, and now we're building payments infrastructure integrated directly into the Closings experience. As Senior Product Manager for Payments, you will own the vision, roadmap, and execution of this product from the ground up. You will drive the development of end-to-end payment flows, introduce new payment rails, and deliver an experience that delights our customers and end users. If you have built payments products and want a rare opportunity to define an entirely new category, then this could be the perfect opportunity. RESPONSIBILITIES Own the end-to-end payments product strategy, right from assessing market opportunities and defining the vision to shipping and iterating in production Partner with Design to craft a best-in-class payments experience tailored to the unique demands of real estate closings Integrate with multiple payment rails to maximize speed, optionality, and value for customers Collaborate with Engineering and Design to break ambitious goals into shippable, iterable milestones that deliver value fast Work with cross-functional teams such as Strategy, Legal, Risk, Operations, Bank Partners, and Product Marketin

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia's billing environment is complex. We manage subscription billing, usage-based charges, marketplace transactions, multiple credit structures, and a wide range of payment terms across thousands of customers. This role sits at the center of it all. As a Billing Specialist on the Revenue Operations team, you'll own and run core billing operations — processing payments, resolving billing discrepancies, generating invoices, managing credits, and ensuring our customers are billed accurately and on time. You'll work closely with Deal Desk, Finance, Customer Success, Growth Management, and Engineering to maintain data integrity across the full quote-to-cash lifecycle. This is not a back-office role. You are the point person for billing-related questions from customer-facing teams, and the quality of your work directly impacts customer trust, revenue recognition, and Qualia's ability to grow. RESPONSIBILITIES Day-to-day billing operations: Oversee the billing status of accounts by researching and resolving billing inconsistencies, errors, and edge cases. Process incoming payments, manage billing runs, and ensure invoices are generated accurately — including for customers on non-standard payment plans, split payments, and deferred terms Invoicing and customer billing materials: Create invoices and custom billing materials for Strategic and High Growth accounts. Review customer payme

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As the Information Security Engineering Manager, you'll lead the team that owns that mission. This is a player/coach role reporting to the Head of Information Security: you'll manage a team of talented security engineers—setting direction, unblocking their work, and growing their careers—while staying hands-on enough to review a detection, step into an incident, or ship an automation yourself. Because purchasing a home is often the largest financial transaction of our users' lives, the stakes for getting security right are real. Our Information Security team doesn't rely on assumptions—we identify where they've been made, assess the risk, and communicate it clearly to the business. We define what "normal" looks like across our products, customers, employees, and assets, and we own the detection and response when something deviates from that baseline. Your mandate is to scale the team's impact faster than its headcount. That means making automation and AI-assisted workflows the default across detection, triage, investigation, and response—so every engineer covers more surface area with higher signal—while preserving the pragmatic, business-first judgment that protects the company without standing in the way of its growth. Security at Qualia isn't siloed—it touches every team and every product. You'll be as comfortable digging into an alert with an engineer as you are briefing an

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We are hiring an entrepreneurial Engineering Manager to lead Qualia's Application Security team. This is a builder's role. You won't just run a team - you'll redesign how a modern AppSec function operates when AI can do the first pass on nearly everything we used to do by hand. The team today owns secure design reviews, vulnerability triage, internal penetration testing, incident response support, and security tooling across a JavaScript/NodeJS and Kubernetes stack. Your mandate is to scale that surface area vertically - growing output and coverage per engineer - by making AI-assisted workflows the default. That means automated pen testing pipelines, AI-driven triage of findings from SAST/DAST/SCA, agentic review of engineering proposals and design docs, and continuous red-teaming exercises that test both our systems and our assumptions. You'll partner closely with Platform, Infra, and product engineering leaders to embed security earlier in the development lifecycle, and you'll be the team's voice when we set the security vision for the next two years - including anomaly detection across production traffic, model-driven threat hunting, and how we defend against (and responsibly use) AI-enabled attackers. Securing that platform - the money, the identities, and the documents flowing through it - is what the Application Security team does every day. We're hiring an Engineering Man

Senior Engineering Manager — Lab Execution Platform : Women’s Health About the Role This is your chance to own a platform that lab scientists rely on every single day—and to rebuild it from the ground up. You'll lead maintenance of our off-the-shelf Lab Execution System while driving its transition to a custom, in-house platform. Every improvement you ship makes lab operations faster, makes scientists' lives easier, and ultimately helps improve patient health outcomes. The work is real, the impact is immediate, and the customers are just down the hall. You'll treat Lab Operations and R&D as your primary customers, partnering with them to build an intuitive, efficient, scalable Lab Execution platform they'll love using. You'll lead a small, sharp team in a fast-moving Kanban or Scrum workflow, lean hard into a "do more with less" mindset, and put AI to work multiplying what your engineers can accomplish. You'll stay close to the code while leading with impact and kindness, because the best teams are healthy teams. Key Responsibilities Technical Leadership & Development Own the design, build, and maintenance of both the off-the-shelf and custom Lab Execution platforms, keeping high-throughput lab processes running without a hitch. Build an AI-forward team that reaches for modern tooling to move faster and ship smarter. Stay hands-on—dive into the code and test the system yourself to make it better. Build and scale cloud-based microservices and front-end applications that power real lab workflows. Set the bar for technical excellence: reliability, performance, and a user experience people actually enjoy. Own the CI/CD pipeline and lock in quality with automated testing. Architect infrastructure that scales effortlessly and stays cost-smart. Customer-Focused Collaboration Be the bridge between engineering and lab users, turning real-time feedback into rapid improvements. Build tight relationships with Lab Operations, R&D, and stakeholders so their needs stee

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: We're looking for a Solutions Engineering Manager to lead and grow our presales function in Austin. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. Run regular 1:1s, deal reviews, and career development con