At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Safety is fundamental to the Lyft experience and to the trust riders, drivers, and our broader communities place in our platform. Lyft’s Safety and Customer Care team works through product, technology, data, policy, and operations to prevent harm before it happens, respond compassionately when it does, and continuously learn from every incident in efforts to make Lyft the safest way to get around. We are looking for an experienced safety leader with deep Trust & Safety experience to help turn Lyft’s Trust & Safety strategy into impact at scale, with the final shape of this role informed by the strengths of the leader we bring on. This is a highly visible leadership role within Lyft’s Safety & Customer Care organization. You will report to the Senior Director and General Manager of Trust & Safety and sit on the Trust & Safety leadership team. You will additionally partner deeply with Product, Engineering, Data Science, Research & Design, Legal, Compliance, Risk, Communications, Finance, and other teams across Lyft. The ideal candidate is an exceptional operator and people leader with Trust & Safety expertise, strong strategic judgment, and a track record of leading complex, high-stakes Trust & Safety organizations at scale. You can move fluidly between setting strategy with senior executives, developing leaders, overseeing large global operations and budgets, and diving into an emerging safety issue when the situation demands it. Responsibilities Lead Global Safety Compliance & Risk Oversee Lyft’s global safety compliance, transparency, and risk functions, supporting strong functional leaders and individual contributors on your team and strengthening capabilities as Lyft scales globally. Set direction across compliance readiness, safety transparency repo
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Role overview
Job description
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Engineering Manager on the Core Rider team, you will act as a critical technical leader in a highly visible area of the Rider Organization. Taking holistic ownership of our foundational systems and core rider functionality, you will be directly responsible for moving top-line business metrics and delivering a seamless rideshare experience. You will partner with multiple product managers, data scientists, and cross-functional teams to develop complex systems, define strategic roadmaps, scale the product and infrastructure that powers how millions of riders request and experience their rides every day. Responsibilities: Drive team execution, proactively resolve bottlenecks and make decisive trade-offs. Partner with cr
…What they are looking for
Skills & requirements
Qualification
3+ years of experience with people management; All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law; We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law
Department · Rider App
Hiring company
Lyft
Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go. Ride by ride, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven — and it starts with you.
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