As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. Youâll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What Youâll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail
Salary not disclosed
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Role overview
Job description
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. đ About the Role: ClickUp is hiring an Enterprise Partner Manager to help build and scale our partner motion across Northern Europe. This role sits at the center of how we expand through partners: recruiting the right firms, enabling them to sell and deliver ClickUp well, and turning partner relationships into a meaningful source of revenue and customer impact. This is a strong fit for someone who knows how to build, not just maintain. Youâll work across partner recruitment, joint business planning, enablement, and pipeline c
âŠWhat they are looking for
Skills & requirements
Qualification
7+ years of channel, partnerships, or partner sales experience in enterprise software, ideally within SaaS. Strong track record recruiting, onboarding, and growing software-focused partners in Northern Europe. Experience building or evolving a partner motion where the value to partners includes both software revenue and their own services opportunity. Demonstrated success with partner recruitment, joint business planning, and partner-led pipeline generation. Ability to coach partners on how to position, sell, and expand a technology solution in a disciplined, repeatable way. Strong cross-functional instincts and evidence of effective partnership with direct sales, solutions, marketing, and customer-facing teams. Experience building or scaling motions with strategic software partners around workflow, productivity, automation, collaboration, AI, or digital transformation. Clear, credible communication style with the ability to influence both external partners and internal stakeholders. Fluent English communication skills. Willingness to travel as needed for partner meetings, customer engagement, and regional collaboration. Preferred
Department · Sales
Hiring company
Clickup
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