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Active4w ago

Enterprise Support Specialist

DoorDash USA·📍 Phoenix, Arizona, United States

Employment

Full-Time

Work mode

Remote

Experience

MID LEVEL

Salary

$48K – $70.6K/yr

Role overview

Job description

About the Team DoorDash Commerce Platform is our restaurant software business, offering products such as online ordering, branded mobile apps, and loyalty solutions that help merchants grow through their own first party channels. Within this organization, the Merchant Success Operations team ensures restaurants have a smooth onboarding and launch experience and ongoing operational support. The Online Ordering Support team plays a key role in this mission by helping restaurants operate their digital ordering experience day to day. We resolve issues quickly, strengthen operational standards, and improve how merchants experience our product. About the Role The Support Specialist is a frontline role supporting our Online Ordering product, specifically our Enterprise partners. Our customers are merchants, primarily restaurants, who rely on our platform to power their digital ordering experien

…

What they are looking for

Skills & requirements

Qualification

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation

Department · Platform Operations

DU

Hiring company

DoorDash USA

View the company profile, current openings and hiring details.

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